Fisher & Paykel 519L French Door RF522ADW5 (White) has been discontinued. See all Fisher & Paykel French Door Fridges / Refrigerators.
Worst ever noisy fridge. Do not buy it
Same as another few reviews. Did research. Bought by fridge and terrible buzzing noise that is impossible to ignore. It's the worst. Technician came last year. One person tried to blame it on the fact that I had wooden floors and the other told me it was the ice tray. Either way they were useless and I still have a noisy fridge. ARGHHH
It looks lovely. That's about the best I can say about it. The first one lasted a month and then stopped working - lights on, alarms functioning but absolutely no refrigerating happening. It took over a week to get a technician (he said "It's not working" - they get special training for that). Replacement fridge lasted less than a week before the same problem. I've now bought a cheapo bar fridge from Big W and have everything in that while I occasionally look over at the beautiful useless tart of a fridge lounging around in the corner of my kit...chen. Appliances Online have been great at pursuing Fisher & Paykel. F&P customer service have been very relaxed about the whole problem. No real sense of urgency despite explaining to them that I use the fridge to store medications, not just food. So yes, very pretty fridge. Update: the second fridge mysteriously starting working again. A technician came and said that sometimes the compressors need to "settle down". We're going along with this for now. I'll update if more happens. Aaand it lasted another 3 days. Once again I'm waiting for a technician (earliest possible is Tues 2nd August) Everyone is being very nice. It's just NOT quick or efficient and in the meantime I'm keeping things in a tiny fridge. I spoke to F&P customer service again and said I wanted a) an apology (just because it's been really stressful and no-one from F&P has said "sorry" which really bugs me b) information about what was wrong with the fridges and c) full compensation for loss of food, replacement medicines and the bar fridge I had to buy. They promised to expedite things. 5th August...Still waiting. Update: 2nd August the Technician thinks the compressor has lost its gas and it's probably something that's happened during delivery. Nyeh...what that suggests to me is 2 fridges, both with faulty/extremely delicate compressors. Appliances Online have jumped in and helped with organising a replacement including providing advice on other fridges that will suit our needs. 4th August - the new new new (Electrolux) fridge arrived. It has now worked for 24 hours. Yay! F&P are sending us $400 of Coles vouchers but not covering the cost of the bar fridge. I have passed this on to Fair Trading. Anyone want a nearly-new bar fridge? 15 August - Electrolux fridge still working like a dream. Letter from F&P "we apologise for the inconvenience that you have experienced with your Active Smart refrigerator". Singular. No mention that it was TWO of them.Also heard from Fair Trading who advised I could take this to the NSW Civil and Administrative Tribunal. This has taken close to 2 months to resolve (27 June to 15 August) and I'm too tired! Buy Electrolux. Buy Samsung. Buy anything but not this!! Update: 5 October. Electrolux still working very nicely thank you - some things are very cold, everything is cool. Snicker.
Questions & Answers
We have had our fridge for about 4 weeks and the left hand door handle has come loose ( the top of it is loose). Is it possible to fix ourselves or do we have go through the service centre, be home when someone turns up to fix it and all that sort of stuff?
Fisher & Paykel
If you would like to arrange a technician to attend to your refrigerator, you can call our 24-hour Customer Care Centre on 1300 650 590 and a Customer Representative will assist you with service in your area.
Alternatively, you can search for service in your area by using our online locator at the following link:
If there is a Fisher & Paykel technician in your area, a form will be generated which you can complete to submit a service request using our online booking facility. Otherwise, the locator will provide you with the contact details for the Authorised Service Centre(s) near your area.
Yes we went through service centre...not a long weight but give you hours like between 9 and 12 or 1 and 4...OK with us because we are home but could see it a problem if you worked.
|Category||French Door Fridges / Refrigerators|
|Dimensions||1715 x 790 x 695 mm|
|Energy Rating||3.5 star(s)|
|Household Size||4-5 people|
|Features||Door Alarm and Frost Free|
|Colour / Finish||White|
|Number of Shelves||3|
|Number of Fruit & Vegetable Bins||2|
|Manufacturer Warranty||2 year(s)|
|Total Capacity||519 L|
|Fridge Capacity||360 L|
|Freezer Capacity||159 L|
- MPN: RF522ADW5
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