Had to get it serviced 11 times in 8 years
We bought the Fisher and Paykel refrigerator 8 years back . In the very first year itself a fault in the freezer tripped our power . As this was in the warranty we didn’t have to pay for the service at least despite the extreme inconvenience and wasting hundreds of Dollars worth of groceries.
This was only the start though.
After that the ice maker alone had to be serviced more than 4 times for different issues . Then the refrigerator started leaking water and had to be serviced again After this the temperature gauge stopped working . Now i...
Purchased in April 2011.
Fridge # 2 & still faulty
Purchased original Fridge Jan 2018. Original fridge serviced multiply times and eventually replaced. Fridge # 2 faulty for the day it was delivered. Deliver guys not interested. Dropped fridge and ran. Delivery boys complained they had to lift fridge up 3 stairs, not 3 levels just three stairs. Technicians have serviced second fridge at least 5 times with a carnival of errors. For each technician its Groundhog Day, never checking the history of the last service. Continually arrive without replacement parts after confirming with customer service...they have the parts. Last visit arrived and had the wrong replacement parts. Customer service and technicians obviously don’t consult with each other. It’s now 11 months since we purchased original fridge and today they are coming to service again. Fingers crossed they can get it together and fix the fridge. To unlikely customers, please do not purchase this fridge, it is absolute rubbish. The service department is completely disorganised and ineffective.
We had no problems to date. Functions as described. Ample soace inside. Seperate compartments for storage makes easy access.
Easy to open and close and has an alarm when doors are accidently opened.
One disadvantage is the weight of the fridge. Its pretty difficult to move around. But expected with a large fridge.
Very quiet and an amazing looking. Keep the temperature very well, the freezer is a good size too. Well built, light, with plenty of space for a couple and enough room for a small family too.
Well. My family all love the spaxes it provides and the good division of all the foods that you out. We strongly give it a good thumbs up.
Also love the fact I can have lots of my protein stocked up in the freeze. And it is very energy efficient too. Love it.
Looks great but the ice tray takes up a lot of room
Looked around for months to find a nice double door fridge but with also freezer which could also hold loads of food this was the one we picked but the ice tray takes up a lot of space so we sometimes remove it to free up extra space. The default settings seem to be set just right too.
Nice temperature management, Good quality cold. ICe doesnt form. Quite but keeps me a little up at night.HARd to clean though.
Focus on being factual and objective. Don't use aggressive language and don't post personal details.
Does it maintain a good temperature in all compartments?
Is it quiet or loud?
How easy is it to clean?
This fridge is so easy to clean loads of storage for all fruits and vegetables plenty of space for milk and other drinks love love love
It’s verry quite couldn’t have picked a better fridge you certainly won’t be disappointed with the purchase of this one love love it w
It does not maintain a good temperature in compartments. It’s very quiet especially the ice machine, the ice tastes dirty and it’s very hard to clean with all the small places I can not reach however the fridge does have a nice smell and is affordable for a family to use
This is not perfect
Hi All, I purchase this and it came with scratches all over it. Not sure if this was used as a tackiling bag, although when you pay a lot of money you expect some premium product delivered. Would not recommend this and I regret paying so so so much for this.
Awesome fridge. Sleek and effecient.
Have had no issues whatsoever with this fridge. Looks amazing and new. Ice produces fast enough and effectively. Double door opens nicely to good compartment space. I guess doesn't have a water filter option but that just depends how much money you want to pay for a fridge. Otherwise no issues.
Good looking fridge
This is abreast looking fridge that will not age. The freezer works really well but the dirge itself doesn't keep an even temperature, even with the temperature set high things are always going off on the upper shelfs, the fridge is very quiet which is great. Extremely easy to keep clean. Recommend this fridge.
It's pretty good
The fridge itself is very good, maintains good temperature. If you leave it open for a bit it falls pretty low however.
It's quite which is much better than my other fridge. The maintainence is much better than my other fridge too. Easy to clean and easy to use wipes in. Also stains come off easily.
Terrible customer service
The fridge is fine but this is the second time Fisher & Paykel have tried to rip me off on their cash back offer. It took 17 emails with their customer “service” department before I got my cash back as they tried to put up every barrier imaginable in the hope I gave up. This happened several years ago as well. Never again, they have a corporate policy of trying to frustrate people into giving up.
Very good family fridge
First time I’ve had a freezer at the bottom and have found it really good - stores more than usual top freezer and the separate drawers and icemaker are practical. Icemaker sometimes freezes up if not used but a plastic ice scoop provided is usually enough to separate. Fridge has lots of space, good number of shelves on doors and wipes clean well. Only down side is veggie draws can’t be opened without both doors open.
Running too noisy
Nice fridge with excellent features. But unfortunately it runs to loud. Fisher and paykel did replace it several times. I also did find the stainless had a few water markers Eventually they gave me money back as i wasn't happy with product. Good accompany with great ethics. Hopefully the new version run much quieter.
Is not only an amazing looking but is also powerfull and super silent
Very quiet and an amazing looking. Keep the temperature very well, the freezer is a good size too. Well built, light, with plenty of space for a couple and enough room for a small family too. My review is based on my first three months of usage, so I take time before to write
Effective and efficient fridge.
Just bought a new fridge. This one is got with the ice dispenser and chilled water system. It's got large opening doors. Plenty of room for the meat and frozen stuff in freezer. But the fridge is soooo big I can actually fit 2 weeks worth of food in it. Which is great as I don't have to shop too much.
Enough room for everything
I can fit everything in this beauty. Have not had any problems with it and it is so queit compared to my old fridge. I got it at a good price and I think that fisher paykel is a great brand, they produce really high quality products, best of all it looks great!
Fisher& Paykel -eFFicient and Practical
Great design , Iike the french doors design , really stylish and copliimented by the cabinet freezer door underneath , it has an alarm to notify if the door has been left open so its energy efficient. The icemaker and chilled water cooler are very chic and modern luxuries which have become style necessities these days.
Its quiet keeps everything nice and cold and fresh it looks amazing and it the perfect size for my family its so easy to wipe down i have had no trouble at all with everything staying cold and fresh my family members have also brought one as they love mine so much
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