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Fisher & Paykel 628L Side by Side

Fisher & Paykel 628L Side by Side (page 3 of 3)

RX628DX1 (Stainless Steel), RX628DW1 (White)
3.1 from 48 reviews · View Statistics

Reviews

3.1

48 reviews
5
(10)
4
(14)
3
(5)
2
(7)
1
(12)
  • Build Quality
    2.4 (8)
  • Value for Money
    2.8 (8)
  • Ease of Use
    3.6 (8)
  • Cleaning & Maintenance
    2.9 (8)
  • Noise Level
    3.8 (8)
  • Internal Layout
    4.2 (6)
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Working flawlessly, very happy.

published

We have had this fridge for about 18 months now and is one of the best fridges we have owned, it is very quiet, holds 4 deg constant in the fridge compartment and -18 deg in the freezer and these temperatures were set right from the start. Love it, would buy another.

Date PurchasedDec 2014
1 comment
Tezza
Tezza

Nearly 12 months since my last review and this fridge is still holding 4 deg fridge and -18 deg in freezer, still working flawlessly, would recommend to anyone who wants a first class fridge/freezer.

Touchwood

TouchwoodGold Coast

Freezer Icing up

published

Have had unit since new. Started having issues with freezer not defrosting.
1) F & P phone support suggested switching off for 2 days at a time. This did not fix it.
2) F & P phone support suggested there was an issue with the door seals - told me to check seals were clean.
3) F & P Technician came out but could not find what was causing error - suggested we were opening freezer door to often. Did not use freezer - still frosted up.
4) F & P Technician (another one) attended and replaced main circuit board. -still frosted up.
5) F & P have now contacted us and said they would credit the purchase against another unit. Looking at Samsung.

1 comment
Touchwood
Touchwood

Thanks to the F & P rep who worked with us through our issues. We really liked the layout of our F & P fridge, that is why we originally purchased it.

Dianje

DianjeDunedin

Freezer ices up

published
2 comments
Dianje
Dianje

Good news. F&P have said they had an issue with this model when they first came out (I bought mine the first week) and are going to replace it.

Dianje
Dianje

Replaced model appears to be working well. I will update if this changes......no ice thus far.

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Oscar Altavilla

Oscar AltavillaMELBOURNE

  • 3 reviews
  • 5 likes

Terrible Experience

published

excellent very happy

published

Recently purchased side by side fridge from the good guys very friendly and helpful staff . The fridge very quiet and keeps perfect temp I have had fisher and paykel fridges before and never had a problem highly recommend .excellent size for our family of four sometimes 6 plenty of room in both the fridge and freezer

didn't cool down

published

Oh in the fridges defence, purchased new last week, after 3 days it wasn't cooling in the fridge and it over freezed in the freezer.
being end of year the fridge was returned and I was given a different brand off the floor.
found out later that it had been transported laying down!

Love the look but hate the freezer

published

Bought this fridge/freezer in June - we live in the tropics - a month after installing build up of ice in freezer started. F&P send technician out, replaced a part - problem continued. I reported again, technician came out and couldn't find any problem. He did say that F&P were aware of a problem with this model. F&P replaced my fridge/freezer with another (exact model) and am now having same problem - freezer icing up. F&P have offered to give m a store credit. I would NOT recommend this F&P model.

Rachael M

Rachael MWollongong

Terrible

published
Page 3 of 3
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Questions & Answers

mary53

mary53asked

628L Side by Side

Hi just asking what is the best temperature setting for the freezer.Kind regards

1 answer
mary53
mary53

Hi just asking what is the best temperature setting for the freezer section kind regards.

Julie

Julieasked

628L Side by Side RX628DX1 (Stainless Steel)

I have just purchased this fridge, i am quite concerned now reading all above.
Do you think i should change it for another make and model?

No answers
Zee

Zeeasked

628L Side by Side RX628DX1 (Stainless Steel)

am looking forward to buying this fridge, but i am afraid it still has the freezer problem, should i go for it or should i look for something else? thanks

1 answer
D.L
D.L

If you believe a technician has already gone out and fixed this and the other problems in all of these fridges which have been sitting in boxes in various warehouses....
Or perhaps in the factory the problem has filtered back and Harry Potter has fixed it.
I believe they wait for the client to ring them with the problem. That's why my 3 month old fridge is sitting idle and unplugged. Awaiting my second visit from an under-resourced technician system. Self employed and I don't work from home. $$$ Thanks Fisher Paykel. What a pretty but perfect piece of polished turd this fridge is.

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