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Fisher & Paykel 628L Side by Side

Fisher & Paykel 628L Side by Side (page 3 of 3)

RX628DX1 (Stainless Steel), RX628DW1 (White)
3.1 from 48 reviews · View Statistics



48 reviews
  • Build Quality
    2.4 (8)
  • Value for Money
    2.8 (8)
  • Ease of Use
    3.6 (8)
  • Cleaning & Maintenance
    2.9 (8)
  • Noise Level
    3.8 (8)
  • Internal Layout
    4.2 (6)

Working flawlessly, very happy.


We have had this fridge for about 18 months now and is one of the best fridges we have owned, it is very quiet, holds 4 deg constant in the fridge compartment and -18 deg in the freezer and these temperatures were set right from the start. Love it, would buy another.

Date PurchasedDec 2014
1 comment

Nearly 12 months since my last review and this fridge is still holding 4 deg fridge and -18 deg in freezer, still working flawlessly, would recommend to anyone who wants a first class fridge/freezer.


TouchwoodGold Coast

Freezer Icing up


Have had unit since new. Started having issues with freezer not defrosting.
1) F & P phone support suggested switching off for 2 days at a time. This did not fix it.
2) F & P phone support suggested there was an issue with the door seals - told me to check seals were clean.
3) F & P Technician came out but could not find what was causing error - suggested we were opening freezer door to often. Did not use freezer - still frosted up.
4) F & P Technician (another one) attended and replaced main circuit board. -still frosted up.
5) F & P have now contacted us and said they would credit the purchase against another unit. Looking at Samsung.

1 comment

Thanks to the F & P rep who worked with us through our issues. We really liked the layout of our F & P fridge, that is why we originally purchased it.



Freezer ices up


Good news. F&P have said they had an issue with this model when they first came out (I bought mine the first week) and are going to replace it.


Replaced model appears to be working well. I will update if this changes......no ice thus far.

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Oscar Altavilla

Oscar AltavillaMELBOURNE

  • 3 reviews

Terrible Experience


excellent very happy


Recently purchased side by side fridge from the good guys very friendly and helpful staff . The fridge very quiet and keeps perfect temp I have had fisher and paykel fridges before and never had a problem highly recommend .excellent size for our family of four sometimes 6 plenty of room in both the fridge and freezer

didn't cool down


Oh in the fridges defence, purchased new last week, after 3 days it wasn't cooling in the fridge and it over freezed in the freezer.
being end of year the fridge was returned and I was given a different brand off the floor.
found out later that it had been transported laying down!

Love the look but hate the freezer


Bought this fridge/freezer in June - we live in the tropics - a month after installing build up of ice in freezer started. F&P send technician out, replaced a part - problem continued. I reported again, technician came out and couldn't find any problem. He did say that F&P were aware of a problem with this model. F&P replaced my fridge/freezer with another (exact model) and am now having same problem - freezer icing up. F&P have offered to give m a store credit. I would NOT recommend this F&P model.

Rachael M

Rachael MWollongong


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Questions & Answers



628L Side by Side

Hi just asking what is the best temperature setting for the freezer.Kind regards

1 answer

Hi just asking what is the best temperature setting for the freezer section kind regards.



628L Side by Side RX628DX1 (Stainless Steel)

I have just purchased this fridge, i am quite concerned now reading all above.
Do you think i should change it for another make and model?

No answers


628L Side by Side RX628DX1 (Stainless Steel)

am looking forward to buying this fridge, but i am afraid it still has the freezer problem, should i go for it or should i look for something else? thanks

1 answer

If you believe a technician has already gone out and fixed this and the other problems in all of these fridges which have been sitting in boxes in various warehouses....
Or perhaps in the factory the problem has filtered back and Harry Potter has fixed it.
I believe they wait for the client to ring them with the problem. That's why my 3 month old fridge is sitting idle and unplugged. Awaiting my second visit from an under-resourced technician system. Self employed and I don't work from home. $$$ Thanks Fisher Paykel. What a pretty but perfect piece of polished turd this fridge is.

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