VERY noisy in spin cycle
In the last months, the spin cycle has become very loud and has a gritty sound. it's on a solid flat surface and this occurs even with just a few items or full load. I'm no professional but it sounds like bearings have gone. the barrel is sort of loosish too. we got the matching mid-2016 so its just over 4 years old for a family of 4 so I'm a bit surprised at this - can anyone suggest anything, has anyone experienced these symptoms before?
Rusty + Looong 8 min
Started off well, however started to develop rust on the outside and underneath after 1 year, never soaked clothes in it and wiped up any slight spills so no reason for it to rust so badly, still seems to work ok, however over time it seems 8 mins has turned into 20.. Wash wise has been a good machine, just disappointed in the amount of rust, leg has now snapped due to rust and unable to balance properly. Have since bought a new electrolux front loader. Fischer and Pykle are usually really good, however this model sadly seemed to fail in build quality. Would have expected to last more than 5 years. The softener drawer seemed to clog up regularly too which was annoying.
Purchased in April 2015 for A$700.00.
Not so great-would never by this brand again
I purchased this machine on 22/8/2015, making it a little under 4 years old now.
I thought I had done plenty of research and the salesperson assured me this product was great. Unfortunately it was extremely rough on clothes. Absolutely everything gets terrible pilling in this machine, and things like towels, bath mats and tablecloths come out with multiple holes ie look like they’ve been chewed up by a dog. After about 6 months of this I contacted F & P, and they sent a repair person out to check it. He assured me there was absolutely nothing ...
Out of balance and the bearings are m asking a noise after 2 years
This machine has been playing up for the last 6 months and is not long out of warranty. The drum looks like it is out of balance and it keeps stopping halfway through the cycle, unbalance, error code 37, door lock, takes 40 mins to complete the spin cycle after 2 rebalances. The bearings are now making a knocking noise and it's just getting worse. Was nice and quiet but this has just got bad. Not much of a washing machine if it won't last over 2 years. Our last washing machine lasted 9 years.
Rust Rust Rust
Noticed paint bubbling & rust spots appearing near soap drawer & along the bottom kick plate. Hubby pulled off the base plate & all behind it is rust. The paint has fallen off & the floor under the machine had rust dust. Whilst the machine works ok, the preparation of the body work is disgraceful. I've bought lots of F&P products over the years, but after this, nah.
Disappointed, to say the least.
We bought this washing machine knowing how reliable Fisher and Paykel are. My parents have fridges and washing machines that have lasted decades, this thing however, has been a nightmare.
In the 2nd month of owning the machine it flooded. We had just renovated our kitchen and dinning room, the flood was big enough it seeped onto our newly laid wooden floors. It's flooded on 3 separate occasions, eventually we were told to only use a 'sparing' amount of washing powder (roughly a table spoon), as using the detergents recommended dose was causi...ng the flooding (never a problem we had with any other washing machine we owned). Now our clothes smell musty and don't feel very clean. It's been a nightmare really. We have 3 kids (a newborn at the time), we were in the middle of renovations and the last thing we needed was a unreliable and destructive washing machine. Sad times.
I end up having to manually remove fluff off the black clothes. Really disappointed. Had a fischer & paykel top loader before for a long time and was very satisfied. Quality has definitely changed. Also had problem from the start and tried to send me a technician which I refused. Was then given a new machine.
Don't buy one in WA. Takes 2 months and still not fixed.
For the first 6 months i was happy with the machine, really quiet, no problems. Then I noticed a leak, The technician came out did something then left. Washer worked fine for another 12 months, then started leaking again (the bottom of the machine is rusty). It also started making a noise when spinning and like other people the programme gets stuck, sometimes for 5 minutes, sometimes for 30 minutes before it sorts itself out and continues. The technician attended 2 weeks after the fault reported (still under warranty), then said he knew no...thing about these machines leaking, I suggested he looks at these reviews. He returned 4 weeks later with parts to fix the noise, and the answer to the leak was to turn the water pressure down. One week and two washes later the washer is leaking all over the floor. I have written to Fisher & Paykel Customer Care twice (third time today), and really should be renamed "Don't Care" I have never had a response. I am now in the process of contacting consumer advice, see if they can get a response from F & P.
Was told it's a great machine but it's not
Bought a washing machine for my mum 5 months ago and one for myself 2 months ago.
Both machines are taking longer to cycle, there are instances where an hour cycle is taking 2 hours (not sure why). Can't wash sheets, pillows or quilts. It constantly says out of bal. or err. Washed 2 pillows in my washing machines and it completely ruined the pillows, they came out wet, dripping with water. Tried to dry pillows for a week but to no avail. Very frustrating to deal with especially when our last front load machines from electrolux did all of th...e above and never had any problems. The electrolux lasted 5+ years. Going to call Fisher & Paykel tomorrow to have someone come out and fix it. I was hoping that the issue was only for my mum's machines but both machines are acting up all the time! Very disppointing because Good Guys really sold Fisher and Paykel to me. I'm not sure if they are getting commission from it bit, I tried to go with Bosch! Grrrr really regret it now.
Broke after 14months of use.
Happy with the machine until now, very quiet and well optioned machine.
Unfortunately after only 14 months the "spider" assembly holding the drum has broken (weakness with all front loaders, as they corrode over time and all the weight is suspended off it).
The machine is now useless, the drum vibrates massively and smacks against the side of the unit. Tiny metal shards all through the drum and washing.
Hopefully F&P will repair or replace the unit with minimal fuss and time (as a washing machine is essential for a family).
Bought the machine after reading the great reviews it has, however after 2 weeks of use it started doing a strong noise when doing the spinning cycle, as if things were not tighten enough at the top of the machine. No big dramas, I could live with that even though it was a brand new machine .
And then after 2 months of use (we use about 3x/week, not much I guess) it stopped in the middle of the cycle saying "no tap"on the screen. We did the troubleshoot and everything, waited 8 days until Fisher & Paykel came to have a look. The technician cou...
The quietest washing machine I have ever owned!!
We purchased our Fisher & Paykel 7.5kg front loader today due to our old LG top loader dieing after 6 years of loyal service.. We started with a drum wash cycle to give it a rinse out from the factory and then placed 6 loads of various items through the 30 minute quick wash cycle and the results are truly amazing! The machine is whisper quiet and the clothes come out cleaner then we brought them brand new! The spin wash at 1100 rpm made our clothes practically dry, we only placed them on the clothes line for 45 mins and they were completely dry...! (in warm conditions). If you're after a quite machine that can handle a heavy load and is also cheap on the pocket this one is highly recommended! After just a few hours of use I can say that I'll only purchase a Fisher & Paykel front loader machine from now on in... The results of a terrific brand has now converted me... EDIT: After owning the washing machine for roughly 2 years, it broke down. The draining function stopped working causing for me to drain the washing machine manually and the washing machine stopped the spin cycle completely. The Fisher and Paykel service centre was easy to deal with but charges a $180 call out fee (parts free). They could not service our machine for 3 weeks leaving us to go to the laundry mat in between. UPDATE: We are now purchasing another top loader washing machine after this one continues to shake uncontrollably across our laundry floor.
12 weeks and already need to call in the repair man
12 weeks and the agitator and spin have stopped working….E7:01 fault what ever that means…..sent query to F&P but not reply , went back to G.Guys and they have a repair man coming out the same day. Not impressed that I am needing one after less than 3 months of operation.
Disappointed after 3 months
Purchased 2 of this washing machine 3 months ago, as sales rep recommended that its a good product and this model is new to the market. We are very disappointed after having this product for 3 months. The rubber ring attached to inside of the door melted after a load and the washer was moving along the floor because it was spinning so fast before it stopped working. Not very happy with this product after this incident. The functions are good and lots of options.
Lots of functions
Expensive and product not reliable.
Questions & Answers
Our machine has always stopped with 4 mins to go, and says NO TAP. We usually just hit the start button and it continues on. However today we can’t hear any water coming in, and the machine stays on 59 mins, and every 10 minutes will beep with the NO TAP warning. Taps are connected? Does it make a difference that our machine is connected to our water tank (which has plenty of water?)
Got a clear filter message, cleaned it then ran a wash and did it again. Cleaned filter again and once again got an error. What do I.do? Filter is.clean and can not see any obvious signs of a blockage.
So my fisher and paykel quicksmart keeps showing up clear filter icon every two or three washes???!!!!
Very frustrating and annoying! I hv a family of 6 and this is annoying me to no end ! Happening towards end of cycle
Hv followed booklet numerous times emptying out and making sure it’s clear ??
We are baffled
Can anyone give any suggestions on what we could try to rectify the problem? Before calling someone out
The machine isn’t very old at all , about 18months old
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