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Worst Machine I’ve ever Purchased
Not only does it not hot wash it doesn’t wash at all !!!
Purchased from the good guys 11 months ago everything still comes out dirty
I’ve changed washing powders and tried every setting including a washing machine cleaner
Now after reading other reviews it’s the over priced machine
Purchased in May 2020 at The Good Guys for $1,000.00.
Worst customer service - don't buy from F & P
This machine is only four years old, it gets used maximum once a week. Cost $1K and the suspension rods are shot. It will take a month before this part is even available to fix it. I have read a number of reviews and spoken to two accredited service / repair businesses that say this is a really common issue with F + P machines and that they all seem to break within the first 2 – 4 years.
Now come to their customer service, I have been trying for two days to get through to someone to talk to, been in a cycle of being on hold for over an hour t...o be told I need to speak to customer relations, then go on hold again to be told it is a customer service issue. An automated voice says there is a wait of one hour and then asks to confirm your number for a call back, then either cuts you off before you can confirm or the call backs have come at 6pm or 7am, hours past the one hour wait time. The last customer service person told me the system was messy and far from ideal. Never a truer statement made. I would recommend not buying any Fisher and Paykel product, should anything go wrong, the customer service is shocking. I was a fan previously. But in the last four years I have had brand new dryer, now washer both need repairs and these ridiculous wait times to talk to anyone each time. Fisher and Paykel have gone downhill, don’t waste your money.
Purchased in April 2017 at Harvey Norman for $989.00.
Terrible experience with this washing machine
I purchased this machine last year after our very old one finally broke down after years of very reliable service - sadly it was too expensive to fix. I thought this machine would be equally good but unfortunately it wasn't! As other reviewers have noted, you can't do a hot wash - not ideal especially during a pandemic unless you use the Allergy cycle. If you pause to put a forgotten item in the machine restarts from the beginning of the cycle including with water. Even if it HOT is selected the machine tops up with COLD water on all cycles if ...you pause and restart. The rinse is poor and clothes do not appear to be clean. The machine is hopeless at stain removal which I have NEVER had problems with previous washing machines. White stuff is not white. I resorted to trying out different brands of washing detergent and there is no change. It is really, really loud as well. I'm also pretty sure that it has torn my sheets. And you definitely can't wash doonas. Waste of money. UPDATE: My machine proceeded to get louder until it became unusable. A tech attended who replaced the faulty part and that was fine for a short while. It then became really loud again. The machine is now being returned and I have bought a different brand. To give credit to both Home Clearance and Fisher & Paykel they have endeavoured to fix the machine promptly and when this appeared not possible have offered me an acceptable alternative which I am happy with.
Purchased in August 2020 at Home Clearance.
Worst washing machine of all time
I purchased this washing machine in 2017 and have had no end of problems. The hot water wash function has never worked - I've always had to add hot water manually if I want to do a hot wash. The rinse has always been inadequate, and detergent streaks are left on the clothes if I don't do a second rinse, which is a waste of water. I have filled the washing machine to capacity, and yet when I start the machine it will keep filling, then start to empty, only to re-fill again?? If the machine is paused, even just to lift the lid to add one more ...item, it re-starts the whole cycle all over again. If I select the lowest water level, it will still fill to the top, even if there are only a couple of small items in the bowl - this is not a smart washing machine. It's an idiot washing machine. Today it no longer drains, and I have checked all through the manual to find out how to trouble shoot, and there is nothing. What? Really F&P - you cannot tell us how to check hoses, or the filter. Well this washing machine is going to the tip tomorrow, even though its only 3 years old. I simply cannot be bothered with it anymore, and I will never ever buy Fisher and Paykel ever again. Total waste of money, and huge waste of water. My advice - do not buy Fisher and Paykel washing machines unless you have lots of money to pay for repairs, and can stand the cost of a new machine in under 5 years.
Purchased in February 2017 at RetraVision for $1,080.00.
Worst Washing Machine I Have Ever Owned
My machine is less than 2 years old and in the past 3 months I have had to have a service technician out 3 times. Not impressed at all. The technician guys are lovely but it is out of their control what can be done.
The reason I purchased a new machine was my older machine of 15 years was beyond repair.
I don't believe anyone who buys a new product should have to waste 15 hours waiting around for a repairer, who then has to order the part which takes forever to arrive to then wait for Fisher and Paykel to fit you in when it suits them. Then I...
Purchased in November 2018 at The Good Guys for $956.95.
This is the terrible machine that I had.
Cannot do hot wash, every times you press the PAUSE Button it will start all over again, clothes smell washing powder really bad because when it does the rinse cycle it does not do a very good rinse.
FISHER & PAYKEL never good as it used to be. Before you decide to buy Fisher&Paykel washing machine you need to consider twice. There were people complain on FairGo TV show about Fisher&Paykel washing machine.
- WashSmart WA1068G1 (10kg)
I’ve had this machine for 3 months it’s doesn’t wash clothes properly and it’s regularly going out of balance when washing sheets I have to untwisted the sheets so it may spin properly
Purchased in July 2020 at Harvey Norman for $1,499.00.
BUYER BEWARE: Read this before you buy (or you will be very sorry indeed!)
Fisher & Paykel WA1068G1 washing machine: BUYER BEWARE!!!
1. Thick black mould: The internal structure of central rotor post of this new machine immediately becomes coated in thick black mould. No amount of cleaning and chemicals can get rid of it due to the structures at the bottom (You cannot get at it in the internal structure, which stays wet).
(And yes, between uses I dry everything possible, leave the machine lid open, and the laundry door opens to the outside and is left open to air and dry).
Result: Thick black mould breaks off a...nd is left all over your sheets and everything else: Disgusting. This is a major health hazard. 2. It rips apart any clothes put in it: Clothes catch under rotor fins: regardless of cycle used. See enclosed photo.
Purchased for $1,099.00.
I bought it second hand for cheap and I still feel ripped off. Stops every 2 seconds and says out of Bal (out of balance) I’ve moved it 1000 times and tried every possible way and yet the same thing. Want it gone.
Purchased in February 2020 for $230.00.
Regret buying it.
No lint filter. Restarts from beginning if you stop it mid washing, no option to continue after pause. Agitator broke off after 12 months of regular loads washing. Wash cycle interrupted due to malfunctioned suspension rods after 4yrs. Increased noise during spin cycle.
Purchased in April 2015 at Harvey Norman.
What a load of rubbish
The first half a dozen times the machine was fine, doing general medium size loads of clothing it was great. Then tried to put a towel load on, 4 bath sheet size and it kick a hissy fit. In the end had to pull two out and put through my 5kg twin tub. What a waste of money this machine was $899. Have put up with dirty cloths, stop, starting, out of balance, not filling, emptying mid cycle for 7 years now and had enough. What a piece of junk. My 5kg $300 twin tub works better..
Purchased in January 2011 at chandler for $899.00.
- WashSmart WA1068G1 (10kg)
30 months of service and the fins on the Agitator broken or have cracks in them
I googled Washmart cracked Agitator and found this review site.
We cam from a front loader that didn't have the capacity we needed and the spin cycle took too long. Harvey Norman recommended this product to us.
The things we liked were the capacity, ability to add an extra item after washing starts filling and wash cycles taking far less than before, but this is comparative to our 5kg frontloader.
The things we didn't like were the lint, damage to clothes, and clothes being tangled and stretched. When you watch it at the start before the lid needs to be locked the
We just put up with it and were more cautious with delicates.
Purchased in October 2016 at Harvey Norman for $1,139.00.
nothing but problem
Since we bought this washing machine we have experienced nothing but problems. It keeps on shaking and unbalancing all the time. Very disappointed and will not recommend buying fisher and paykel washing machine. The price is very expensive and it's not worth it.
Purchased in January 2013.
Do not buy Fisher&Paykel washing machine 10kg
This machine just a rubbish, after starting the machine water start filling for a bout 5mn then the machine lock it's lid and doing nothing, after the lid unlock and I tried to check the machine the water that mixed with power washing all gone. We you want to soak your cloths for a couple hour, the machine always empty the water even i turn off the power. The machine does not do good rinse because cloths smell washing powder very strong. I can not change water level or other program, once i push the pause button the machine will start over again. What's a stupid program they wrote for the machine to perform, never buy Fisher&Paykel again.
Purchased in August 2017.
Recently purchased this model.This machine will automatically start to empty after 3minutes if you have to put it on pause which is a real nuisance I even turned the machine off but it stilled emptied.Also can’t set for a hot wash on certain cycles.I recommend you don’t purchase this model and find out which other F&P do the same before purchasing.All my other F&P machines which weren’t this model absolutely perfect no trouble at all
Questions & Answers
If I hand wash in a tub, is there a way to select 'spin only' with this washer?
should i have water in the plastic bottom part of my bowl, the part that is connected to the stainless part? could this be causing an imbalance error?
How to repair Sud Loc?
Too much detergent
“Sud LOC” (suds lock – I have too many suds)
• The machine has a suds build-up (too much detergent may have been used for the amount of soil in the load).
• Wait for suds to dissolve (about 20 minutes).
• Restart the cycle from the start (do not add more detergent).
• Ensure that you are using a Top Loader type detergent.
Get an answer from our members and Fisher & Paykel representatives
|Category||Top Loading Washing Machines|
|Household Size||5+ people|
|Features||Auto Balancing, Auto Dispense and Door/Lid Lock (Child-proof)|
|Energy Rating||4 star(s)|
|Water Rating||3.5 star(s)|
|Drum Material||Stainless Steel|
|Dimensions||1060-1090 x 685 x 700 mm|
|Max Spin Speed||1,100 rpm|
|Number of Spin Speeds||3|
|Number of Wash Cycles||6|
|Open Lid Height||1,420 mm|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White|
- MPN: 35904826 and WA1068G1
- GTIN13: 9415112932070
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