hot wash??? Use the Allergy setting
After no hot wash from this machine, and many, many calls to F&P and 4 attempted repairs to get a hot wash over 6 months (no it was not the water pressure!!!)... new valves, new control board ... Finally, someone at the tech dept told my repair man these machines only have one way to give a hot wash.
Use the Allergy setting. Yep, that's the fix! And it does work, I can now get a fairly hot wash... sort of half way between hot and warm. This is the only choice. The manual says every cycle can give a choice of cold, warm or hot ... it's a lie. O...
Disappointed with this product
Not buying another one of these “new” model Fisher and Paykel Washers, It locks during the rinse cycle, the hot water hose busted, the lid and inside seal has rusted, Why Fisher and Paykel? Why?
5 years with this machine and it does that...
You will be very disappointed with it
Purchased in May 2016 at The Good Guys for $965.00.
5 years old and wings on agitator are breaking. Often doesn`t pump hot water in. Sometimes gets stuck in the cycle.
Machine does wash clean. Load size is good. On the Quick Wash I would prefer the wash time to be longer. I only use Regular and Quick Cycles. Hot water only sometimes comes out, when on warm wash. Agitator wings are breaking off, and it is only 5 1/2years old. Sometimes not often, it gets stuck on wash and I have to come along and move it to the next part of the cycle by pressing.
Purchased in January 2015 at The Good Guys for $910.00.
Very good machine
It's very big great for families, very easy to use, I just use fast cycle, or long cycle with hot or cold, wash time isn't to long about a hour or half a hour for quick wash I'm glad I bought it great value for money
Purchased in July 2019 at The Good Guys for $1,099.00.
Had this machine for about 6 yrs replaced balance rods recently which fixed the balance issue but am on my 3rd agitator due to fin broken again obviously a fault and these are not cheap, seems to happen every 2 yrs or so, does wash clean and big bowl but agitator should stand up to the fact that it is a large 10kg machine would stay clear of Fisher & paykel I wont buy another 1
Balancing issues & loud banging (drum)
After 5 years with no issue, this machine starting to make a loud banging noise and then error 'Out of Balance'.
It sometimes didn't error but where it had 10 minutes to finish it would jump back to the previous cycle and have 20 minutes remaining. This sometimes went on for 2 or 3 times.
After googling the problem and speaking to a technician, it ended up being the balancing rods. I was quoted $380 from the technician to get these replaced. There is 4 of them, one in each corner.
This was way too much in my opinion and was considering buyi...ng a new washer, however reading the reviews it seems every washer has its own problems. I didn't get it fixed and left it for a while (6 months), as it sometimes worked okay and other times it would stop. So in the end it got annoying and I decided to fix it myself.
Purchased in January 2014 at Harvey Norman for $1,100.00.
Big Loads and Very Reliable
I have been using this machine now for about 12 months. And time and time again to is very reliable. The only issues I have had with machine was it didn't turn on one time but all I had to do was switch off for 10 min and let it reset itself.
I do everything from small loads of wet baby pants right through to king size blankets and every time come out clean and fresh.
The bigger loads do take a bit longer but worth the wait.
Purchased in August 2018 at Harvey Norman for $850.00.
The reviewer stated that an incentive was offered for this review
I liked it. I’m sure all you other folks will too!
I liked this, it was better than what I had before. Cleans well plus being a tradie it helps when something does it’s job so I would recommend it to anyone
Purchased in August 2018 for $600.00.
No fluff filter!
i love that it has a big choice of cycles to choose from but it has no filter to catch the fluff so it ends up stuck to your clothes! I followed the instructions as to turning garments inside out if they are lint collectors but to no avail, still gets fluff on them!
Cleans really well never find any lint or colour fade on my clothes.
10kg is perfect for a family.
If you’re on the shorter side it can be a reach to get all the smaller items from the drum.
I rate 4 stars purely because I find the machine to be a little loud.
Overall really happy with the purchase and the brand.
Good in some ways
Its quiet...It spin dries well...washes clothes satisfactory...sheets are another matter, nothing but tangles..goes out of balance even with one sheet in it... machine only lasted aproximately 4 yrs...loss of balance completetly and now shut down with no power...power board blown..cheaper to buy another machine...like every thing these days nothing is built to last its a throwaway society I'm afraid..no pride in any workmanship these days..hard to know what to replace it with...buy cheap and throw away again in a couple of years I think is the only way to go...
Quality product would recommend
Bought this to replace a Fisher & Paykel 18 year old washer that just died. I'm Very Pleased with the brand, their service and the performance of the washer. Saved a few hundred bucks buying from here. The unit showed up in perfect condition and the customer service was excellent, I would recommend this product to anyone who is in need of a affordable washing machine that just works.
We brought it after 8 years old NEC machine died.
This unit is quite due to the direct drive moto.
Eazy to use. Wash result is good. No lint filter but do not have any problem with that.
The machine has a lid locker when it start washing, if you open the lead for a while it will drain all water out of machine. Fisher & Paykel claim this is a safe feature can prevent young kit get in the machine if it's full filled with water. But we do not like it.
A update after 3.5years :
Machine constantly show out of balance error,
google shows it may be suspension rod failed.
Parts out stock on most place ,
The original OEM parts cost around $180 for 4 rods, only last 3.5 years ....
I purchased this product mid last year and can say without a doubt that it has been on me if the best washing machine purchases I have ever made.
The cosmetics of the product are great, it fits well with the interior of my laundry and the way unthreatening machine washes my clothing is unprecedented
Leaking water & not spinning
We bought this machine from Appliances Online(who are terrific) in January 2014, as it had water saving features & was designed for family loads.
Not being able to interupt a load mid stream, is annoying but we soon got used to that. It is also quite rough on delicates, so they need to be put into a wash bag. You also need to be careful of buckles & straps which may damage the plastic agitator.
However, in the last few weeks it has had quite a few problems & of course is out of warranty. Firstly it started to leak water during the spin cycle...
Questions & Answers
Error message is " out of balance" every cycle but clothes are distributed evenly
I have this machine. It continually goes out of balance. I have tried everything I can find on the net. The first thing I did was buy new suspension rods and fit them. Seemed to work ok for a few days, then out of balance again every second or third load. I've made sure the machine is completely level using a level. I've run the initial installation procedure / program on the machine. Nothing works. Is there anything else I can try??
The funny thing is it can say out of balance, I can then remove everything from the machine so it's completely empty, then hit go again, and it still says out of balance. Often I have to unplug it from the wall, leave it 30 mins then plug it back in and sometimes it will suddenly work and spin the clothes perfectly. That happens without touching anything inside the machine. So the load was obviously never really "out of balance". Is there anything else I can try. I like the machine otherwise, but this "out of balance" issues is slowly making it unusable.
Edit - I've just check my email and it turns out I bought the new suspension rods at the end of July. The machine worked well for a month, before now going out of balance again all the time. This out of balance started again in early September. Surely it can't be that the new suspension rods only lasted a month?
Sorry I cannot help with this problem, I have been lucky enough not to experience this.
I suggest you contact Fisher & Paykel and have their technician help you.
Hi Don, we can move the load in ours three or four times and still it beeps. We have set the level a number of times. Monica I will do what Jackie suggests and contact Fisher Paykel
Get an answer from our members and Fisher & Paykel representatives
|Category||Top Loading Washing Machines|
|Household Size||5+ people|
|Features||Auto Balancing, Auto Dispense and Door/Lid Lock (Child-proof)|
|Energy Rating||4 star(s)|
|Water Rating||3.5 star(s)|
|Drum Material||Stainless Steel|
|Dimensions||1060-1090 x 685 x 700 mm|
|Max Spin Speed||1,100 rpm|
|Number of Spin Speeds||3|
|Number of Wash Cycles||6|
|Open Lid Height||1,420 mm|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White|
- MPN: 35904826 and WA1068G1
- GTIN13: 9415112932070
Other Top Loading Washing Machines
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.