I have had this machine for 3 months, replacing a 5kg on that was a work horse. This one is so noisy, you can hear it in other rooms in the house. It makes a clunk noise when it starts to fill with water and often becomes unbalanced.
Purchased in April 2021 at Domayne NSW for $795.00.
WHAT A MESS no lint filter
No lint filter... really... if I would of know that I wouldn't of got one... what a mess... after years of using the rotten old machine. I went and got this one. Should of just put up with the old one... REALLY NO LINT FILTER
Purchased in June 2021 at Joyce Mayne for $788.00.
Two months old and already not working...
Purchased new machine Nov 2019 and already stopped. All lights flashing. Key lock keeps beeping (even when power off). Cannot set to any programme. All settings flash like a machine possessed! Have to wait a week for service person to visit. (Customer Service took over an hour to answer even after 7pm). Not impressed that machine couldn't even last two months!
Purchased in November 2019.
Disappointing and frustrating
Bought in 2016, very unreliable, stopped working in year 2 and again after moving in year 3. My old fisher & paykel was fine even after moving twice over 10 years.
Purchased in June 2016 for $650.00.
Did not last long 3 years only
Stopped working after 3 years. Washing only with cold water but hot or warm water does not work. Over priced significantly. Would not recommend to buy it . Very hard to operate
Purchased in April 2017 at Forty Winks VIC, Hoppers Crossing for $1,100.00.
Bought a fisher and paykel 7kg top load washer for around $750, from Harvey Norman. Only used it around 50 washs over 2 years. Now will not spin, out of balance. Whatever you do, it won't spin. It's on level ground, levelled. Even with nothing in the machine, still out of balance. Will never buy a fisher and paykel appliance again, which is disappointing as I had my last one for 12 years, that's why I bought one again. DO NOT BUY FISHER AND PAYKEL TOP LOAD WASHERS.
Lint galore and is shredding my towels
I bought this top loader after having a few front loader issues, and if I could send it back I would. I really dislike this washing machine. It has shredded my towels, no matter what cycle and the lint issue on clothes is ridiculous. Not a fan and am considering getting in touch with Fisher and Paykel, failing that selling it and cutting my losses.
Purchased in April 2018.
Disappointed - LINT LINT LINT
Works fine except for the lint. TERRIBLE!! Why didn't they put a lint filter on it????
Unfortunately my parents bought the same machine and have had the same problem.
I have had to get the machine pulled apart FOUR times now to remove large chunks of lint which had blocked the pipe that drains the water out of the machine.
If I didn't have an obliging relative who was able and willing to do this for free them I would have had to cough up at least $200 if not more for some technician to do the same. So far this would have cost me $800!!
Also, it is not nice to wash your clothes and have lint all over everything.
No other problems with the machine.
Would NEVER recommend this to anyone.
I'm so disappointed with this machine...
When the machine initially fills up with water there are several loud bangs from within the machine and the drum jolts to the side - the probably of this machine lasting a long time is very, very low. This has happened since I purchased the machine. Customer Service Reps at Fisher and Paykel have been lovely but their suggestions over a six-month period for the reason for the noise has been laughable and an insult to my intelligence. The Manager of Customer Service at Fisher and Paykel doesn't tell the truth and makes false promises - very u...nprofessional. I haven't had a problem with lint as the other users have complained about, but then again I don't have clothes/animals that would produce a lot of lint. I've heard this model and others in the series have this problem too. Fisher and Paykel say it is how the machine works, I say it is a design flaw and note that most of these machines are now discontinued.
Quality is sliding
This is our family washer and it gets a pounding with active kids but I grew up with Fisher and Paykel products and I can see that decline in quality. These use to last 20 years - people would literally have the same washer their entire childhoods. These days with all the plastic and flimsy cheap metal I would be surprised if it runs past five years. Anyway ours is about three and still going but we will see for how long
Considering I bought it second hand, I got my money's worth.
This was a great machine, not least because it gave good cold water washes.
It could wear out your clothes, but only if you used the wrong setting for the material, like you would wouldn't wash your silks on the cotton setting, that's just asking for trouble, and because this is a powerful machine, yeah, it'll wear out your gear if not sensible.
Pretty quiet until the end, then it was pretty noisy as the drum was giving out.
All in all though, pretty decent for what I paid second hand.
Wife loves it .. clothes have been washing better since this new addition .. thanks to eife for maki
Cleans good compared to the last one we had
It does not wear my clothes out
Its pretty quiet and i cant hear it when im sleeping
Best feature is love the technology and also it gentle on clothes and dont have to worry about white clothes getting wrecked and my wife made a good decision buying it
Machine ok - Backup service terrible!
I have had my machine for 5 years and found it tends to leave lint on clothes. Now the control panel has gone at a cost of $300 to repair. Moreover, it's taken 2 weeks and only then because I chased them! I will never buy another F&P product and strongly recommend against them.
The ineffective lint-filter mechanism lets this machine down BADLY
I love top loaders - and bought Fisher and Paykel because my sister had one and loved it.
My machine is 5 years old and can't fault it mechanically BUT the black specks/sludge it leaves all over clothes mean I end up having to hand wash them to get the marks of!! I have removed agitator and cleaned every conceivable space but the lint removal mechanism does NOT work. I can remember being amazed when I bought it that there was no lint filter to clean and was told there was a special system associated with the spin cycle which ensured removal o...
had the 7kg ,eco since jan 2015, mainly wash t.shirts.started noticing small serrated holes on the bottom of t.shirts.is this a design fault with the agitator or would it help if i used a gentler spin cycle,this machine has a tendency to off balance with small loads,still does a good heavy towel wash,has anybody had the hole problem?
Questions & Answers
My washsmart will not spin what can I do. Load was unbalanced but I righted it then removed load wet. Machine refuses to spin. Help
What does washer advance do
Now that's a technical question, Ken. Haven't tried that function as I basically wanted a machine that was going to wash, rinse & spin off the clothes without too many hassles (ie not getting out of balance, etc) without me having to check on it every 5 minutes. I'd imagine that by pressing the 'washer advance' button it would shorten the length of the cycle, but that's a guess.
Next time the machine is being used, why don't you press the 'washer advance' button to see what happens?
That's how I find out what some of the functions are.
Get an answer from our members and Fisher & Paykel representatives
|Category||Top Loading Washing Machines|
|Household Size||2-3 people|
|Features||Auto Balancing, Auto Dispense and Door/Lid Lock (Child-proof)|
|Energy Rating||2 star(s)|
|Water Rating||3.5 star(s)|
|Drum Material||Stainless Steel|
|Dimensions||1075 x 600 x 600 mm|
|Max Spin Speed||1,000 rpm|
|Number of Spin Speeds||3|
|Number of Wash Cycles||6|
|Open Lid Height||1,380 mm|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White|
- MPN: 36502456
- GTIN13: 9415112932315
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