Not user friendly
Too many settings with long washes(1-3hrs) and only one quick wash of 30 mins
I had it in quick wash since I bought it 5 years ago,it would sometimes leave my clothes feeling really hot which is strange as it always made me think it was using only cold water (quick cycle doesn't tell you which temp it uses). Now that I want to use hot water it doesnt work! I had to attach the hose to the hot water tap as I have no other option.
Purchased in April 2013.
- 6kg/7kg/8kg Front Loader
- Verified purchase
Excellent product. Very reliable
We chose Fisher & Paykel as they are known for being reliable in other appliances and have not been disappinted. We bought our front loader washing machine last year and it has been going on-stop ever since without a since hitch. We would recommend this washer.to anyone looking to upgrade.
Great washing machine, great support
We've had this washing machine for about 9 years and it had been going strong and working perfectly up until a few months ago. One day, at the end of the wash, it wouldn't open, there was clearly a problem with the door release. I opened the machine up to see if there were any loose connections and to manually release the door. I then called F&P support; I told them the person on the phone what the problem was and described what I could see, she then double checked with technical support before allowing me to order the spare part then and th...ere. It was delivered in 2 days, I installed it and our washing machine has been working perfectly since. This is the kind of product support that will make me go back and purchase again. In a throw away society it is great that F&P were willing to provide spares to allow me to extend the life of this great washing machine - well done F&P!
Poor Controls - Poor Remedy
We bought a spindle-free F&P machine which was terrible from the start. F&P were really great - they replaced it without a problem, even delivered and installed. This new replacement front loader machine worked well for about 2 years. It then became tricky to select a cycle, we'd turn the dial and it would jump to another selection. We called for the F&P repair agent (who came very promptly) and advised we 'spin the dial a few times with the machine off'. A very temporary fix, because as the repair guy stated, this was a poor model that had bee...n discontinued, so they couldn't replace like-with-like. Two years later, the machine still refuses to comply with orders, and sometimes even when we do manage to select the required cycle, it jumps to another part way through. It is also a bit hit and miss as to whether it will spin effectively. I expect a machine to give good service for a reasonable time...this hasn't. Next machine will be far more thoroughly investigated using sites like Product Review.
Don't touch the brand
the warranty is 2 years, we got it extended to 5 years, six months later it has a brain fade.
We had already replaced the mother board 12 months prior.
It will cost about $400 to fix.
It is going to the tip, as the repairman said, the main bearing could go next.
Will not be going near fisher and paykel again. We had a fridge and a freezer of theirs that lasted no time.
No more chances for this company.
The rubber seal of my front loader washing machine Fisher and Paykel WH80F60W1 gets mouldy after use. I have made many attempts in removing the mould but have not succeeded. i even wipe dry the rubber seal after every use. My clothes get stained with the mould which cannot be removed.
Can I replace the rubber seal?
It's get stopped during operations
It's getting stopped and have to switch it on again during operation. I can't understand Then what is purpose of saying it automatic. Expert Rep cost is too much. I was thinking fisher and paykel should listen and resolve this issue as it's getting really painful for me. Waiting for replacement with new machine
Looking for control panel for this washing machine
Still trying to get the control panel for this washing machine Serial No. 12-604525-11, Product 98734B The machine is like new and we have not had any trouble with it. it has been good for donas and blankets. It always give us a clean wash but the price of parts and the $142.00 for the technician to come out is a bit stiff
Are front loaders and issue. My 4 year old machine stopped working
My 4 year old machine stopped working. Yes it should have lasted 10 years. Then the more I read the more it seems that Front Loaders can be more problematic.
I contacted Fisher and Paykel and they were..........great. They listened, understood and resolved my issues.
I am very happy with the outcome.
I have now purchased a Top Loader Fisher and Paykel
Do NOT waste your money - buy another model/brand
Find UK reviews on front loaders if you are wanting to purchase a front loader. We purchased this machine in 2011 and with an extended guarantee, it has not really been that fab from the word go as I was really pleased to get a machine with a short quick cycle as sometimes when children used to come home from school and had got their uniform dirty and needed it cleaning for the next day then I could use this quick 30 minute cycle... yippeee, unfortunately not!! As it used to always stop or not spin all the water out... After many times I rang F...& P help line and spoke to one of their engineers who said that to use the quick cycle I would need to put in more clothing than just one item as it would not be enough weight in the machine to wash and spin with it being electronic/digital, etc. I said but I bought it as I could wash using the quick cycle for one or two items of clothing, etc.. Like many parents for school clothing to even if you are off out and just want to wash one item, etc. They said I should have done more research before I bought the machine!!! F & P said that most Kiwi's were energy minded and do not only ever want to wash one item of clothing!!! Ummm obviously F & P technicians who design do not know family living of washing uniforms, sports clothing, etc.. My next problem is that the dial that does the settings started to go faulty and if I was trying to get the drain and spin cycle for 15 minutes I had to try and be a safe cracker and very slowly mm by mm turn the dial until on 15 minutes and the quickly press the start button... Frustrating... My problem after that and which is still on with being repaired is that when a program gets down to 1 minute on a cycle especially the 30 minute it stays on the 1 minute for sometimes more that 30 minutes later. Another problem is that it will not drain the water... I would recommend, if you value your money NOT to purchase this machine or if you decide to do so then to purchase the extended warranty. There was a Smeg washer in the house which we purchase but it was a top loader and coming from the UK where top loaders were not really available to purchase I stuck it in the garage but I have thank goodness brought it out and replaced when this front loader has been in for repair. The Smeg has never failed-I do like it-Great that when you find a stay sock, etc. you can just open the lid and add it in... Fab-I do think that top loaders are harder on your clothing. Clothing does get more tangled in a top loader but when all is said and done I just prefer a machine that lasts, does not keep breaking down and you can add clothing for this I would recommend a Smeg Top Loader... Hope this helps you decide in what to spend your money on-I would not buy another.
8 kg front loader disappoints
Initially washed well - noise level satisfactory - at around 4 years usage began having problems with option selector dial. Some options now not working, and repairer recommended replacing entire unit - with call-out fee, parts and labour, the quote to repair was $450+. The most annoying problem is the dirt residue which regularly gets onto clothes etc during washing. Often spin cycle does not work properly leaving washing wet and heavy. The rubber seal between the door and drum accumulates wash residue, and it needs to be regularly wipe...d out of grooves etc, even to the point of pulling seal away from drum to get the grime off. Nothing in the manual mentioned this. The final straw came yesterday when two tops and a sheet had numerous dirty streaks all over them necessitating re wash. Another negative is the patch of rust appearing on the base of the front panel. I've had it with this machine. I'm going back to a top loader agitator washer which may use more water, but at least the filter will be easy to clean, and no more residue on clothes.
We have recently purchased this machine for our new home recently purchased. After washing several loads in the new machine we are happy with our new purchase. We believe that the clothes come out nice and clean, better than the top loaders to be honest. The machine is very quite whilst washing. Can highly recommend
since we bought this machine we have had it repaired 6-7 times......we had bought the extended warranty thank goodness....but now it is out of warranty it has gone haywire...wont fill with water wont spin the door wont open unless we turn it off at the wall and wait....and was also very noisy will not buy fisher paykel again sorry
Less than 3 years old, 2 major parts replaced under warranty & now motor blows just out of warranty
Worst machine ever.
Had to purchase a front load machine due to the layout of our new home so went with the Fisher & Paykel WH70F60WV1 (7kg). I've never had a front loader or Fisher & Paykel appliance before so this was a big test. What an epic fail.
Not great at cleaning clothes unless they're pre soaked / sprayed before wash
Spin cycle is poor & majority of the time they need re-spinning.
Very loud spin.
6 months old it stopped working. Took a week for a Fisher & Paykel service rep to check it. Tried to blame me but ended up being a fau...
I have tried most cycles on this machine and have been extremely happy with the results on all. I tend to use the 30 minute cycle which always has good results - Clothes clean, not tangled and quick, quick quick. I think the noise level is about the same noise as my previous machine (Miele) - anyhow not too loud as I can't hear it when I close the laundry door. I can't understand why others have had problems.
Worst company ever
We bought a washing machine 4 years ago. Couple months after it stopped working so we replaced it under warranty. The new one has so many problems and we keep fixing it so often. I don't recommend anyone on buying this brand nor dealing with this company cause they never solve a thing.
This machine has served a family of 5 for around 7 years with no breakdowns, broken plastic, rust or any problems. I'm happy with its large 8kg capacity and mostly happy with its washing. Only issues for me have been that it doesn't always wash all the washing powder from the dispenser and on occasions we get lint on things. I'd rate it as an average machine, not as bad as many others reviewers.
Rust rust rust
This machine broke down shortly after the warranty ran out. A few weeks later the front panel and the base frame started to rust so we approached FP directly. They refused to do anything about it. It has now broken down completely after about 7 years and the rust has extended to cover a large part of the machine. Never again FP.
What a piece of crap
Really should have written this review a long time ago but here goes. I'll say at least it hasn't broken like the others. However, this things doesn't wash clothes. Not really sure what it does for over 2 hours but washing sure as crap isn't one of them. If you have anything beyond the slightest bit of dust on your clothes, do not expect this machine to clean it. Not only that, despite "de-gunking" on a regular basis whites often come out dirtier then they went in. To add insult to injury, front loaders are supposed to be "gentle" on your...clothes - Bah!!! This thing eats clothes for breakfast. I reckon we could have bought a new machine with the cost of the clothes this thing has destroyed. Unfortunately, like my F&P fridge (yet another Fisher and Paykel piece of crap. I'll leave that review for another day) this was bought as an urgent purchase because our old top loader blew up after 10 years of exceptional service (and clean not destroyed clothes). Between this washing machine and our fridge I wouldn't buy Fisher and Paykel ANYTHING ever again, even if someone paid me. Do yourself a favour and buy something else (and don't believe the Choice Magazine reviews either - I don't know how they test these machines but there is no way these clean clothes).
This machine is the best ever!
I have always had 8kg front loaders and took a bit of a gamble buying this fisher and paykel due to their limited years of experience in their field of front loaders however i am well impressed with this machine. It is fantastic. The machine is quiet, economical and the clothes come out beautiful and clean. I have never had a problem with it. I can honestly say that this machine beats any german/italian/british machine i have ever owned and would thoroughly recommend to anyone. 2 years on and still going strong.
Questions & Answers
Machine was in storage for a few months, now spin cycle is very noisy and machine moves around the laundry.
Currently after a load of washing it stopped during the spin cycle with a clunking noise & didn't spin the clothes, have also tried to go through a quick cycle with no clothes but it's still not running, after a minute...it has stayed on 0:29 for 5mins...& has water sitting in the drum & I am able to open the door with the some water still sitting just below the door? Not sure if it's worth fixing or ??
Hi, my washer will not run any cycle. The pump starts, then stops and nothing else happens. It keeps doing this about every three minutes. It doesn't show a code. Thanks, Annie.
I do have a tip also, if you have trouble closing the door, just lift it a little. The door has dropped on mine.
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