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Fisher & Paykel WashSmart Front Loader

Fisher & Paykel WashSmart Front Loader Questions & Answers (page 2 of 8)

WH7560P2 (7.5kg), WH8560P2 (8.5kg), WH8060P2 (8.0kg)
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141 questions from our users

JeannieCee
JeannieCeeasked
WashSmart WH8560P2 (8.5kg)

Why are these washers being discounted May 2020?

2 answers
N Lim
N Lim

We just purchased the 12kg front loader.... worst decision ever... it doesnt spin dry your clothes very well so you have to put it through extra 24 minutes of spin cycle.... and it shakes like almighty.... its perfectly level.... about it being quiet..... when it spins it near on walks off by itself...... wish I bought a top loader....

JeannieCee
JeannieCee

Maybe you should seek professional assistance with this N Lim, as it doesn't sound right. I did buy the WH8560P2, it arrived 2 days ago and I did 4 loads of washing yesterday using various wash cycles. I was extremely happy with the wash, spin and quietness of the washer. Have found nothing bad yet.

Susanna
Susannaasked
WashSmart Front Loader

Twice now in a year our machine has gone nuts while spinning. Jumped around smashing itself against the cavity it sits in. Sounded like something was coming through the wall. The banging noise was horrendous. Just had a normal load in. Any ideas?

2 answers
Witty64
Witty64

Sorry to hear this. I'd be ringing F & P - even if it's out of warranty.

Helen P.
Helen P.

Mine did the same. Ran out of warranty in December. My main bearing went and it was going to cost $315. I called them and they are giving me a brand new washer. I couldn't believe it.

Ghoop
Ghoopasked
WashSmart Front Loader

Our washer (WH8560P) failed to start the spin cycle and just sits there rocking back and forth endlessly. Tried reset but to no avail. Had a heavy sweater on board and am wondering if the machine was unable to balance the load before starting the spin. When I took the load out cycle completed OK.

2 answers
Steven Fejgl
Steven Fejgl

Yup sounds like out of balance happened to me when I washed a heavy doona it couldn't balance it out

Witty64
Witty64

I'd ring Fisher & Paykel & tell them what happened. They should be very understanding & give you an answer over the phone. (my washer is a 7.5 kg load so presume if I go over something won't happen).

Raymond G.
Raymond G.asked
WashSmart Front Loader

We just moved house and our new front load washing machine spills water when it is paused and the door is opened to add a extra item. It was work before the move, and seem to work ok when the cycle is allowed to complete without opening the door

No answers
Ellen C.
Ellen C.asked
WashSmart Front Loader

hi my washer isnt really turning on it just clicks n flashes but doesnt turn on does anyone know how to fix this or is it broken

1 answer
Witty64
Witty64

Once the power is turned on and the settings selected you press “start” . The machine automatically starts, water first. Hope this helps.

Trish Clarke
Trish Clarkeasked
WashSmart WH7560P2 (7.5kg)

From clean cycle flashing but unable to turn knob from cottons or start machine

1 answer
Andy F
Andy F

Did you end up finding what was wrong

Greg G.
Greg G.asked
WashSmart WH8060P2 (8.0kg)

I have a wh8060p2 washing machine it was working fine and then it started coming up with error no tap I’ve checked everything the book says the only thing I can find not quite right is the water flow rate 5 1/2 Ltrs per minute not 6 Ltrs per minute is going stop the machine and only in the rinse mode any ideas

No answers
buffy
buffyasked
WashSmart Front Loader

My 59 minutes wash takes 75 any ideas

No answers
Kenny
Kennyasked
WashSmart Front Loader

Today my Fisher & Paykel 6.0kg washing machine has decided not to work. It is filling up with water but does not start the cycle process and after 10 or so minutes it re drains the water out of the machine. Any advice or tips on what has caused this and what it could be?

No answers
Tanya
Tanyaasked
WashSmart Front Loader

Hi I have a WH8560P2 8.5kg front loader & it just started to turn itself off the last couple of days then today it just keeps restarting not sure what’s going on

No answers
Lachie.M
Lachie.Masked
WashSmart Front Loader

Have had the machine for awhile been good now err 10 is coming up, does anyone have any info if it is an easy fix or should we just look for a new washer and save the call out fee?

No answers
Jenny
Jennyasked
WashSmart Front Loader

I have a 7.5kg Quicksmart and the door won't open at the end of the cycle anymore.

3 answers
Bev M.
Bev M.

You need a mechanic to open it.

Mossimo
Mossimo

Door safety solenoid has died. Needs repair/replacement.

Jenny
Jenny

Thank you

Jackie
Jackieasked
WashSmart WH7560P2 (7.5kg)

I keep getting the clr fltr message even after I’ve cleaned it all on hands and knees. It’s still under warranty but I live an hour from anywhere so would prefer some advice here from F&P before I add three hours to your tech’s day.

5 answers
Mags A.
Mags A.

Did you get an answer as this is what mine is doing now.

Steven
Steven

1 second ago
I had the same issue and i think i just resolved it. Take the plastic filter out and try to spin the inside of the pump inside the washing. Mine was hard to spin at first and then a small bit of plastic fell out and it spins freely now. Now the clr fltr message does not come up anymore and the machine works fine again. Hope that helps

Mel E.
Mel E.

I’m gonna try this as I’ve had the same issue

Liana
Lianaasked
WashSmart Front Loader

Hi our machine is brand new.
However in the spin cycle it vibrates uncontrollably, moves across the room and sounds like an airplane taking off. Wondering if anyone has any advice?
Have tried a slower spin speed. Different loads of washing etc. but still getting the same problem.
The machine has actually put some holes in the wall where it has hit the wall during the spin cycle.
Thanks in advance

No answers
Aimee B.
Aimee B.asked
WashSmart Front Loader

W th at does drum clean mean and would that appearing stop the machine from starting?

No answers
keith S.
keith S.asked
WashSmart Front Loader

"Door open" is flashing when door is securely closed, What is solution?

No answers
keith S.
keith S.asked
WashSmart Front Loader

Machine is flashing "Door open" when door is fully closed.

1 answer
Bev M.
Bev M.

Look in the Manual under faults, or Google it, there are some diy mechanics on utube or book a service call, remember according to Fair Trading the warranty is
"what would be deemed reasonable" not limited to what the manufacturer says.
Call Fair Trading for advice.
Good luck

Apmy
Apmyasked
WashSmart WH7560P2 (7.5kg)

What do I do if the hose connection that goes from the Machine to the under the sink water is bigger than the actual cold water wall tap connection???

No answers
Lorraine E
Lorraine Easked
WashSmart Front Loader

I have the front loader and I am happy with it mostly. My only gripe is the towels come out feeling like sandpaper. I have tried various spin speeds but doesn't make any difference. I have recently watch it on and off going through the cycle and find during rinse there is still soap bubbles visible. Today I have added another rinse cycle following the programmed one and the suds are still present. Actually just looked at it and they are plentiful. I have F&T liquid coldpower, used .5 of a cap so wouldn't think I am overusing. Any ideas?

2 answers
Bev M.
Bev M.

Soap powder, its very bad for the environment and in particular our oceans. Best try a small cap full of laundry Liquid and pick one that says enviro friendly. Soap powders are full of "fillers" to make the contents of the box seem like your getting more for your money, they make the fabrics stiff with the residue, then they try to
sell you fabric softeners, which break down the fabrics. All in all its a con.

Lorraine E
Lorraine E

I only use liquid wash recommended for front loading machines

ADNILEB
ADNILEBasked
WashSmart WH8560P2 (8.5kg)

Can anyone please advise whether they’ve had a problem with their machine not filling with water above 30 degrees at start up? Pipes and water inlet work fine and have been checked for any damage, flow and blockages.
F&P will assist, at a cost. Any advise will be greatly appreciated.

No answers
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