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Fishing Tackle Shop

Fishing Tackle Shop

Online store, Physical store
2.9 from 16 reviews · View Statistics

Reviews

2.9

16 reviews
5
(7)
4
(0)
3
(0)
2
(2)
1
(7)
  • Product Quality
    4.5 (4)
  • Return Claim MadeYes (0) · No (7)
  • Shipping
    5.0 (3)
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OUTSTANDING CUSTOMER SERVICE

published

I purchased an Adrenalin rash shirt, hoodie and beanie for my sons upcoming Sea kayaking camp. The products are top quality, at a very competitive price and will be perfect for an Autumn paddle around Morton bay. The team from Fishing Tackle Shop were amazing and bent over backwards to get my order to me swiftly even though I stupidly left ordering until the last minute. I am so appreciative and wouldn’t hesitate revisiting this store for my future outdoor adventure purchases.

Product Quality
Shipping
Chris G.
Chris G.Greater Melbourne (Inner), VIC

Poor Service Delivery

published

Delivery of the item was prompt (3 days from purchase online), only the driver failed to knock or ring the door bell. My wife and I were home, no knock for the delivery, instead we received a card saying "sorry we missed you please collect your item from the pick up centre". I rang literally 5 minutes after recieving the email notification and was told the item would now be an extra 5-6 days for them to bring the item from the collection centre to my home! Really disappointing! Suggest you guys looks at who delivers your products as this is not good enough.

Incentivised ReviewNo
Return Claim MadeNo

brilliant service couldn;t ask for much more

published

ordered a fishing reel from these guys and receive it in under a week this is before x mas great service

Product Quality
Shipping
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Misleading delivery timeframes on website

published

Website claims ‘most’ orders received in 1-6 business days. 12 business days later and still waiting... Unlikely to receive my order before my fishing trip to Exmouth. Company response unhelpful and unapologetic.

Incentivised ReviewNo
Return Claim MadeNo
Dylan
Dylan
  • 2 reviews
  • 1 like

Excellent Service, Fast Delivery

published

Bought a KTI Beacon which a lot of retailers don't have in stock. Well priced, easy checkout, good payment options, fast delivery and excellent product tracking. Will shop with Fishing Tackle Shop again.

Product Quality
Shipping
Luke
LukePilbara, WA

Super slow delivery

published

Took 3 days to process order then an ETA of 11 days to get to WA. Super slow. An email from them stated it was Australia post and not them.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Liam M.
Liam M.Perth, WA

Received wrong order.

published

Very disappointed with online service! I Ordered 4 items online and when i received them 2 were incorrect and not what I had ordered. I emailed the site twice explaining what had happened and received no reply both times. Not good enough!

Incentivised ReviewNo
Amanda S
Amanda SGreater Melbourne (Metropolitan), VIC

Amazing customer Service & Fast Shipping

published

Wow! What a great store!! I couldnt get to bcf to get my boyfriend a present so I thought I would try these guys and I am so happy I did! I purchased 15 different kinds of lures, all the correct lures came, not damaged and I received them the next day interstate!! I will definitely be jumping online again, much easier! Thanks guys!

Incentivised ReviewNo
Return Claim MadeNo

Good store to deal with.

published

I recently needed to return a product that was not suitable for me & found the store to be very obliging & extremely prompt.

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Beep
BeepPerth

Timeframe for delivery is ridiculous

published

Ordered on 9 Sept. Product not dispatched until 12 Sept. I followed up with an email on 17 Sept. Received a reply promptly and then a forwarded email from Fastway couriers saying product should arrive by 26 Sept, So time to be delivered to a capital city (Perth) in Australia looks like being 17 days! I the replied with examples of other online purchases which have arrived in 2-4 days. I wasn't expecting this delivery for maybe a week but 17 days is ridiculous, starting with 3 days to ship a small order. There are other better alternatives.

Travis
TravisPerth
  • 2 reviews

used to be good

published

this place used to be ok i ordered a lot of things from them and it came in one or two days now days do not waste your time i placed an order on the 25.01.18 just a pair of sunglasses which were in stock i received a email confirmation of the order a few days went past with no more emails so i called them and i got some young bloke who said "ahh yeah we did get some sunnys in i dunno give it a week or call back tomora"
its now been 7 days i have not received a tracking number a eta or anything will not be going here again.

Chris P
Chris PSydney
  • 55 reviews
  • 23 likes

Product came broken

published

First they got my address incorrect and the shipment was sent back (can't blame them 100% for this as Australia Post was involved). However, when my son opened up the fishing rod and tackle box, the tackle box's clasp was already broken and the hinge at the back only had one metal rod, when there were supposed to be two, so it also fell apart immediately. While the rod was solid (and from a reputable manufacturer), the tackle box was very low quality.

Lexy Lou
Lexy LouSydney
  • 3 reviews
  • 1 like

Fastest Delivery Yet!

published

I'm so surprised by the reviews regarding slow delivery - as I've just ordered a scooter from this shop and had it with 3 days!!! So quick and seamless. Much appreciated FTS!!

lotophage
lotophageSydney

Somewhat Deceitful

published

Based in australia but a 22 day delivery time

published

I wouldnt shop here if you need you gear in a reliable time frame or if getting a present for some one. Really slow delivery, incorrect tracking numbers and no response phone or email to enquiries on the order.

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