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Software engineered to make it unusable
Charge 3 fitbit.
Counts were fairly accurate. Product was working great untill the update. of cause this update was pushed/released near end of warranty. Watch is basically a brick. Screen is now so dim you can hardly read it. Nearly impossible during the day while overcast. In full sun you just can't read it. Was bright prior to update. This is just so bad of fitbit. Never going to purchase their junk again. Have tried all setting. Inc soft and hard reset. It's just now a brick
Purchased in January 2020 for $200.00.
Second Fitbit I have owned. Neither has lasted, firstly on both units the wrist band in a 12mth period needed replacement twice. The first unit HR, 18mths in just stopped working. The second unit a 3, hasn't even made it to 18mths and the screen is almost unreadable. Made to fail utter garbage.
Purchased in December 2019.
Was given this a couple of years ago ...
Screen failed after 2yrs and tracker replaced promptly by FITBIT - replacement failed after another year.
Bands break every year
Pros - tidy design, good battery life, software good when it works
Cons - poor use of small screen space, software flaky - couldn't alter watch face, message forwarding problematic. Phone App messy - grey fonts. Not mechanically robust - screen and internal failures, bands break. Very hard to find how to do warranty claim. All your data owned by Google. Expensive.
Replaced it with Huawei Band 4 Pro - more features lower price
No display visible
I was given this as a present two years ago. It was great for 18 months, then the band broke. I replaced that with a new band I bought on Amazon. Then the screen display started to fade so you couldn’t see it all at when outside. I had to be in a dark room to see it. The display has been getting worse for weeks until yesterday it disappeared completely. I can still get the data on the app but cannot use the watch to see the time. I rang the chat line and they told me to update my iPad and to restart the watch. Nothing changed. We paid $229 for this and two years is not long enough to have had good value from the purchase.
Purchased in December 2018 for $229.00.
My watch has played up especially the display brightness. It is difficult to see when you’re outdoors. Also it kept freezing and not responding when trying to use it to select the excercise mode. Then it died after just 15 months.
Purchased in December 2019 for $299.00.
What is the use of a device you can't read in daylight?
While this device may be packed with features, it's nearly impossible to read the face in daylight. Returning from exercising to discover it paused or failed to start is maddening!
Purchased from JBHiFi in August 2019. Had problems after a short while. Put it aside. Started again mid 2020. Does not update the time display. Tried regular update today. Links via Bluetooth only sometimes. Tried all the trouble shooting in the web site. Will not apply the update. Warranty is 12 months here, yet 2 years in EU. Will not be buying another and would not recommend.
Purchased in August 2019 for $219.00.
Did not even last a year.
After my Charge 2 died, only 1 month out of warranty, i swore i would not get another Fitbit. I had heard too many reports of this perfectly timed obsolescence to feel comfortable with another FitBit.
But i did get another... it was a gift though... a well-intentioned thought i guess.
I am not surprised to report that this one was even more rubbish than the last.
My Charge 2 managed to make 2 years... this one only managed to get through 9 months before the screen tearing started. A month later i have lost 20% of the lines on my display. I ha...ve had this just 10 months and it is already falling apart (the band lasted just 3 months but i got an excellent metal replacement off ebay) On top of that it keeps putting itself into Do Not Disturb Mode... which sort of makes the whole point of having this thing useless. I want notifications of e-mails and phone calls - oops, in DND Mode, sorry I want hourly movement warnings - oops DND Mode, sorry
Purchased in May 2020 at Officeworks Physical store.
Charge 3 - ha, no charge!
Given Charge 3 for Birthday 18 months ago, now won't sync, won't charge, screen dead, have spent time on Live Chat, just keep getting more suggestions and going over what I've tried, no fix - extremely disappointed and today got cut off Live Chat as had used up my session limit! So much for customer service and obviously from Reviews a known issue. If I could give half a point I would. Hopefully Garmin are better
Purchased in May 2019 at Birthday Gift.
I am really disappointed with fit bit support
I am really disappointed with fit bit support.
• My Fitbit Charge 3 band broke in less than 12 months from purchase date
• I submitted a claim for a black Charge 3 Classic Band
• You guys told me that black Charge 3 Classic band is not available and gave me an option to choose from
1. New, Charge 3 & Charge 4 Woven Band Granite Reflective
2. Fitbit Charge 3 & Charge 4 Woven Band (Periwinkle) - Large
3. Fitbit Charge 3 & Charge 4 Horween Leather Band (Midnight Blue) - Large
4. Replacement, New, Charge 3 & Charge 4 Classic Band (Storm Blue)
• I chose “Fitbit Charge 3 & Charge 4 Horween Leather Band (Midnight Blue) – Large”...• Now you tell me that it is not available and asks me if I want a Fitbit Charge 3 & Charge 4 Woven band (Periwinkel) – Large I want either black Charge 3 Classic band or Fitbit Charge 3 & Charge 4 Horween Leather Band (Midnight Blue) – Large. I am not supposed to wear a band that Fitbit choose for me I want a band that I like to wear. As a customer who paid money to buy a product I want to exercise my right for choice. Really disappoint with Fitbit. Would never buy a Fitbit again or recommend Fitbit to anyone I know.
Purchased in March 2020 at JB Hi-Fi for $121.00.
Do not buy one!!!
My son bought me a charge 3,
11 months ago. I thought it great. Sleep check, heart beat, etc.. then I used it for a15 minutes swim at Nielsen pk beach. Straight away it affected the battery it lasted 1 day and needed recharge. I had 2 more swim with the watch again and then it completely died. And it was alarmingly hot. I thought it was mean to check : running, bike riding and swimming. That is why I say do not buy one.
Purchased in December 2020 at JB Hi-Fi for $99.00.
Disappointed it did not last
I bought my Charge 3 at Myer and after 15 months, the screen had white stripes so I could hardly see the screen. Tried all the recommendations such as rebooting etc.but to no avail. Then three weeks ago it stopped charging and died. I have now discovered it only has a 12 month warranty so I paid $299.95 for a watch that lasted 15 months. Highway robbery. If any other watch did that, you could return it or at least get it fixed somewhere. Oh yes, and the band split in first three months and had to buy a new one so all in all, I am not impressed.
Purchased in February 2019 at Myer for $229.95.
Pay for App features
I object to having to pay $14.99 a month to unlock various features on the App. It's not a cheap watch so all the features should come with the watch!
Purchased in November 2020 at JB Hi-Fi for $60.00.
FitBit is a BitShit
Screen is dull and often unresponsive. Sync with phone often doesn’t work. Band breaks every two months. FitBit have been fairly good at sending replacements but it would be nice to have a product that lasts more than a few months at a time given what they cost. Don’t waste your money.
Purchased in July 2019 at FitBit for $172.43.
Terrible. Very disappointed.
My Charge 3 lasted 18 months before the screen died. For a few months before that it was dim. I did everything recommended to no avail. For the last six months the screen has been totally black. I still see my data in the app but the Charge 3 is useless as a watch or for instant feedback. I also had a strap break after 6 months. I would not recommend this product and will not buy another Fitbit product. Too much money for an unreliable product.
Purchased in November 2018 at Harvey Norman Online for $229.00.
|Category||Smart Watches / Fitness Trackers|
|Connectivity||Bluetooth and NFC|
|Sensors||Accelerometer, Altimeter and Heart Rate Sensor|
|Battery Life||7 days|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||Black, Blue Grey, Lavender Woven, Frost White Sport|
- GTIN14: 00811138030933 and 00811138030971
- MPN: 4288355, 4288356, 4288357, 4288358 and FB410RGGY
- GTIN12: 811138030971, 811138030988, 811138031015, 811138031053 and 811138033491
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