Fitbit Versa 2 has been replaced by Fitbit Versa 3.
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I got it for mothers day gift and in less than 20 days it started giving issues from syncing to not receiving message notifications to not giving complete sleep analysis. Each day , something new would stop working and after multiple troubleshooting steps, contacting customer service thru chat and call, I am still stuck with this piece of Junk ! It has not even been 1 month ! They will not help replace or refund and one just needs to keep making calls and talking to ride , disinterested customer service agents ! I don't have the time to waste and have given up ! Maybe that's what they hope to achieve out of treating customers like this ! Save yourself the bother and do not waste your money and time as I did.
Purchased in May 2021 at Rebel Sport.
Very Sad I wasted my money☹
I bought the versa 2 fitbit at Walmart in Hannibal,Mo on 9/1/20 for $161.44 with tax . I loved it at first till the button started working part of the time then just quit working. They wont replace it or back up the warranty. I just get a run a round. So disapointing. So I'm letting everybody know about my experience hopefully no one else gets ripped off☹
Purchased in September 2020 at Walmart for $161.44.
No more wasting money on the Versa
I like the Versa, but the cost, unreliability and total lack of warranty support mean my next purchase will be from a competitor.
I just had my third one go south in less than 3 years. Like the first one, this one will not sync, which means it does not even have the correct time on it. The second one simply went dead.
Fitbit customer service is a joke. When you have a problem, the instructions on their website never work. You then have a long wait to get someone on the phone. Consistently, once you get someone they will waste about an ...hour of your time. They will not offer to repair or replace. You have to send the watch to them after which they will send you a voucher for 50% off a new Versa. Poor technology, no customer service, no standing behind their own product.
Purchased in August 2017.
The worse costumer support , the product must be a joke
I got really strange data from my Versa 2 . Siting on the couch 131 heart beat . I am a musician and can fill the tempo quite accurate . I found a pulse around 70-75 . I had similar experience driving the car and siting at my desk . Funny part , the data from the app was different from the screen of the watch . Anyway , I choose to keep it longer . One day I was on my rowing machine , pushing super hard , and I saw this heart beat of 31 . I don't think is possible even when you are sleeping , and definitely not when you doing your cardio . I to...ok a picture of it . The next day I took my watch off during my kettlebell workout ,and put it on a carton box . Was surprising to see that my box had a heart beat according to my watch . I started a video , and extra funny , the watch even found changes in the heart beat .14.10 I called Fitbbit support . Explained the problem , send pictures and video . Been promised to get a call from the technical team . Week later nothing . Calling again to ask about the case . Different person , I need to start explaining from scratch . The new person acting like there is no connection between him and the previous . I got another promise , will be contacted whit update . Nothing . Few days later calling again . New guy , the same dance again . Every time standing between 40 to 60 minutes on the phone . Finally this guy understands my problem .Brand new watch whit malfunction . He starts procedure for replacement . Promised me to take 5 to 7 days .Promised me to send the replacement from the Australian warehouse , not from China . They received the watch at 02.11 ... Waiting for the replacement ,but nothing ... 9 days later calling again ... A new person ...Asking about my watch. She confirms they got mine on 02.11 . But surprise , they didn't even start whit the sending the other one . Asking why ? She is explaining me , they need 5 to 7 days to " check my package " .She is starting the procedure ... Asking her how long will take , another 5 to 7 days . It will drive from China warehouse . Telling her what her colleague promised . She is acting ,like there is no any connection between them . Extremely arrogant tone , interrupting me again and again . Horrible experience . Already very disappointed ,asking her could someone check the previous conversations and to find why I got fake promises . She promised to be done .Never get back from them . Nothing to do , waiting for the watch . Today is 17.11 evening , still nothing . No watch ,no feedback . I'm so tired to call there . From 16.08 until today I don't really have a watch , even paid almost 300 dollars for it . And this is under premium subscription . Just wondering what is the standers one ? Stay away from Fitbit .Get Garmin may be . Anything else ...
Purchased in August 2020.
Do NOT Buy Fitbit smart watches they are rubbish
Nothing works properly spend a little extra and get quality, Fitbit versa 2 is non functional in australia, a newer model versa 3 is on the market however buyers beware
Purchased in September 2020 at Office Works Ipswich for $298.00.
Swimming lap function gone
This is my third fitbit watch (Blaze, Versa) and was terribly disappointed to find the Versa 2 no longer displays swim laps in real time on the watch like the previous examples, if you are looking for a waterproof stopwatch buy Versa 2, if your looking for a smart fitness tracker buy another brand.
Purchased in August 2020 at The Good Guys for $300.00.
Not good for swimmers
I had a versa 1, which I bought specifically to measure swimming laps Then within warranty it broke. The shop replaced it with a Versa 2 . But the versa 2 Does not measure laps. Why Could the versa 1 measure laps and this”upgraded” version not? I don’t need it to tell me how long I’ve been swimming I could look at the clock, I WANT IT TO MEASURE LAPS
Purchased in February 2020.
My wife bought my Versa 2 at Noel Leemings about two months ago. I don't own a smart phone and we were assure the Windows 10 app would be fine.
The install was not simple, the Versa 2 doesn't always sync, and for about a week I have been unable to change clock faces. The Versa 2 also doesn't always record sleep correctly.
Now the watch is showing "clock error" and telling me to go to the "mobile app and select another clock face", as I don't have the mobile app, this is not helpful.
The "help" appears to run on Twitter....as I don't use Twitter, this isn't much use to me.
We paid NZD 379.00 for the Versa 2, which is simply useless. I suspect I will end up using it as a fishing sinker.
Purchased in March 2020 at Noel Leeming Physical store for $379.00.
I am disappointed with Versa 2. The battery doesn’t last more than 36 hours, if I am quiet and awake report it as asleep
Baterry doesn’t last 36 hours even when I haven’t workout.
Often it doesn’t let me know when I have achieved the steps of the day.
Some time I am awake but quiet and It reports that I was asleep.
This is my 3rd FitBit, I upgraded from a Blaze in November, but I feel that I had downgraded.
Purchased in November 2019 at Harvey Norman for $307.00.
USELESS DEFECTIVE PRODUCT
I purchased this item and it was working well until I recharged after 31 days and the screen displayed nothing. No lights working on rear of watch either. App did not synch watch so now have a useless defective product.
Purchased in October 2019 at Harvey Norman for $249.00.
|Category||Smart Watches / Fitness Trackers|
|Connectivity||Bluetooth, NFC and Wi-Fi|
|Voice Assistant||Amazon Alexa|
|Sensors||Accelerometer, Altimeter, Heart Rate Sensor and Light Sensor|
|Battery Life||6 days|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||Black, Stone, Petal, Bourdeaux, Emerald, Smoke Woven, Navy & Pink Woven|
|Replaced by||Fitbit Versa 3|
- GTIN14: 00811138036690
- MPN: 4550027, 4553374, 4553375, 4553381, 4553382, 4553385, 4553387 and 4553390
- GTIN12: 811138036591, 811138036690, 811138036713, 811138036737, 811138036751, 811138038366 and 811138038373
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