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Fitness Passport

Fitness Passport Questions & Answers

3.1 from 150 reviews

559 questions from our users

Hi, does the Department of Education and Training QLD offer fitness passport to casual employees? And how do you find out what gyms are on the list ? For example, world gym Coomera or plus fitness
1 answer
I am guessing a bit - I don't think there are any fitness passport gyms in Queensland. The closest, I believe would be in Tweed Heads. I am not sure if a casual employee is able to register. As I am about to retire I couldn't get a fitness passport so I am the partner of my wife, a full time worker, who has the membership

Hi My hubby is looking at Fitness passport for us, he works at Qld Health. Where can I find a list of facilities we could access. Qld Health is a huge employee so not sure who his workplace facilitator would be?
3 answers
I'm not certain but I don't believe there are any gyms in Queensland linked to fitness passport. Google fitness passport and check with them. Fitness passport answered all my specific questions.Hi Mich, Thanks for your interest in FP! We can definitely help you out with this. If you could get in touch with us at info@fitnesspassport.com.au with your husband's workplace location we can send you all the information you will need including all facilities. We can also let you know who the facilitator is for future reference. Hope to hear from you soon, PolinaWill do. Thanks

How many weeks does it take for your fitness passport to arrive after you have applied?
2 answers
It probably varies from person to person but mine took about a fortnight at most. It was surprisingly quick. Make sure you apply correctly online and have a passport style photo of yourself ready to upload.Hi Lillian, Thanks for reaching out. Once you have submitted your application, it will go to your workplace facilitator for them to verify that you are eligible. This generally takes a few days. After that, your membership card will be ordered and either delivered to your home address or delivered to your workplace facilitator (depending on your employer) within 2 weeks. If you need any further information, you can send us through an email to info@fitnesspassport.com.au and we can check the status of your application. Cheers, Polina

How do I find out if our company qualifies for Fitness Passports? I work for a NFP Aged Care company. Please advise and thanks.
2 answers
You will need to go on the Fitness Passport website and email them that question. They should get back to you quite quickly to let you know. Unfortunately, email is the only way to contact them at this moment.Hi there, Thanks for getting in touch. If you email us at info@fitnesspassport.com.au with your workplace name and location we can let you know if your employer is on the program and let you know pricing information and which facilities you would have access to. If your employer doesn't currently have a program, you can ask your HR department to fill in this form on our website, which goes directly to our team - https://www.fitnesspassport.com.au/BusinessEnquiries/ Cheers Polina

How much would it cost for a family of 4?
2 answers
I believe a family will cost you $22.95 per week. That would be 2 adults and children's ages I'm not sure of.Hi Adele Thanks for your interest in FP. Pricing does depend on your employer and where you are located as we have different programs. If you send us through an email to info@fitnesspassport.com.au with your employer's name and location, we can let you know all pricing information. A family membership is available for the primary member and their partner, as well as any dependants under the age of 18 - as long as everyone resides at the same address. Hope to hear from you soon, Polina

Hello, I have been waiting for an answer from fitness passport on having my gym be made a provider for over a year I have submitted the online request 6 times and haven’t received a simple answer of yes or no, A reply would have been appreciated
3 answers
Would you be better off asking your gym to link up with fitness passport? When it's added then get a fitness passport - but they (fitness passport) should answer you.The thing is I am trying to get my gym linked as I am the ownerHi Roger, Thanks for getting in touch. Would you mind sending me a private message with the name of your facility so I can have a look into this? Thanks, Polina

I am a permanent teacher at a Catholic Primary school in the Lismore Diocese...are we eligible?
1 answer
Hi Leah Thanks for your interest in FP. Unfortunately, at this stage, we don't have a program for your employer. Keep an eye out in the future though, we are always adding new programs. Cheers Polina

I work for wide bay health do you have a list of participants?
1 answer
Hi Angelique Thanks for getting in touch! We can definitely get a list to you! Just send us through an email to info@fitnesspassport.com.au with your work location and we'll send you through all the information you need. Hope to hear from you soon, Polina

Will anytime fitness sydney regions be added
1 answer
Hi Owen, Thanks for getting in touch. Each employer's package is slightly different, so for more information on your packages get in touch with us at info@fitnesspassport.com.au with your employer's name and location and we can let you know. Cheers, Polina

Will anytime fitness in the sydney region be added?
1 answer
Hi Owen, Thanks for getting in touch. Each employer's package is slightly different, so for more information on your packages get in touch with us at info@fitnesspassport.com.au with your employer's name and location and we can let you know. Cheers, Polina

Hi, Can anyone please tell me the difference between a "Local Value" Pkg and "Sydney Plus" Pkg price..? TIA
1 answer
Hi there, Thanks for getting in touch. Packages vary between employers so it does depend on your location! If you send us through an email to info@fitnesspassport.com.au with your employer name and location, we can send you all the details on packages. Cheers, Polina

I was wondering what the difference is between the Value & Play pass options?
1 answer
Hi Natalie, Thanks for getting in touch! The Playpass package has some additional features available at Central Coast Leagues Club. If you get in touch with us at info@fitnesspassport.com.au with your employer's name, we can provide you with some more information! Cheers, Polina

Hi, I was wondering if there were any plans to include other facilities for use with fitness passport? i.e Tennis, golf, rock climbing etc? Or will the passport be mainly gyms and swimming pools?
1 answer
Hi John Thanks for getting in touch! Not at this stage, the main facilities on our program are gyms and pools. Kind regards, Polina

Hi , I work interstate a lot , will my fitness passport work in other states
1 answer
Hi there Thanks for getting in touch with us! Generally, our programs are state based, depending on the location of your workplace. If you send us through an email to info@fitnesspassport.com.au with your membership number, we can send you a list of gyms which are accessible to you so you can see if any are available in the state/s you travel to. Cheers, Polina

Does it cover Crunch Fitness?
1 answer
Hi there, Thanks for getting in touch! The list of facilities varies between employers. Please send us an email through to info@fitnesspassport.com.au with your employer's name and location and we can let you know if the specific facility you're after is on your program. Cheers, Polina

I am a 16 year old student at a NSW public school. Can I apply for a fitness passport?
1 answer
Hi Pearl, Thanks for your interest in FP! Unfortunately, to be eligible for the program you need to be employed by an eligible workplace. Hopefully we will see you on the program in the future! Kind regards, Polina

Hi, I have just signed a full-time temporary contract for the rest of the year at a DoE school. First of all, am I eligible for My Fitness Passport? When I try to sign up, it says "suburb not found". Can you help me with this?
1 answer
Hi Georgia, Thanks for getting in touch. It sounds like you're eligible for the program depending on your workplace location. The best thing to do would be to get in contact with us at info@fitnesspassport.com.au with all your details and we can confirm for you. When entering your suburb, have you tried typing just the first 4 letters and waiting for the dropdown box? Otherwise can you try on a PC rather than a phone? (Or the other way around!) If you're still having issues we can definitely help you out at the email above. Kind regards, Polina

Good Morning I am just wondering If I can continue using FP in SA (I will be finishing working in QLD health and will be moving to SA in the end of this year). Thank you
1 answer
Hi Alice, Thanks for reaching out. Unfortunately, if you leave your eligible employer you will no longer be eligible for the program so we would need to cancel your membership. But if you get in touch with us at info@fitnesspassport.com.au with your new employer's details, we may be able to transfer you across if they have an active Fitness Passport program. I hope this helps! Polina

How do I know once my facilitator has approved? I applied two weeks ago and haven’t heard anything as of yet
2 answers
Hi Ravi Thanks for getting in touch. You'll get an SMS once your workplace facilitator has approved your application. If you've been waiting for two weeks with no response, please send us through an email to info@fitnesspassport.com.au with your full name or membership number (from your welcome email) - otherwise, you can send me a private message on ProductReview and I'll look into it for you! Cheers, PolinaI’ll PM you now!

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