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fix2U

fix2U (page 2 of 10)

4.7 from 1,312 reviews · View Statistics
See the Best Phone / Computer Repair Services in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Customer Service
    4.8 (1,215)
  • Job Satisfaction
    4.8 (1,168)
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  • Verified

Great job, saved the day

published

Great communication and problem solving. A fair charge for the time spent. Would definitely recommend the service. A great solution if you are unable to leave work. I agree about the thirty word review - nothing more to say they are good.

Incentivised Review No
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

Elissa
ElissaSydney, NSW
  • 2 reviews
  • Verified

So fast and friendly

published

It took minutes, he was on time and did a great job. Prior communication was great and professional. Highly recommend to anyone who has an issue with their phone, great service.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

Terry D
Terry DSydney, NSW
  • 2 reviews
  • 1 like

Excellent Service

published

I am really happy with Fix 2U. I made the booking online. Communication was immediate and the time between first contact was only a matter of hours and the service was fast and the operator very friendly and courteous.

Customer Service
5/5
Job Satisfaction
5/5
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  • Verified

What a great idea!

published

My technician was amazing very professional and gave me honest advice. Highly recommend him in the future! He was patient too - waited for me to come down from work despite being very busy.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

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Jennifer Webb
Jennifer Webb
  • 2 reviews
  • Verified

Very quick and convenient

published

Reliable and effective service, don't know why this review service asks for 30 words since most people do not have time or inclination to blab on, they just want to give a quick good review

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

K J Green
K J GreenPerth, WA
  • Verified

Beats hanging around at shops waiting !

published

Service was quick and prompt and I got to hang at home while my iPad screen was being repaired. And I got to use my iPad within the hour. It beats leaving it at a shop.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

Pete Yandell
Pete YandellMetropolitan Adelaide, SA
  • Verified

Nice doing business with you

published

Replaced LCD and screen on iPhone. Same day service. Arrived at the exact time that was booked. Friendly and personable with a professional manor. Great price and done in half an hour. Have already recommended to a friend.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Narelle Sneddon
Narelle SneddonSouth Australia
  • 9 reviews
  • 6 likes
  • Verified

Absolutely worth it great value

published

Great friendly service fixed within 24 hours it’s the third time we have used fix2u I wouldn’t take my phone anywhere else so convenient very happy except you would think the screen protector is included that’s my only fault

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Fantastic Service

published

Fantastic service. The whole process was quick, easy and affordable. They’re true to their word and they are able to provide great customer service as well. I would highly recommend this company to those who need their screens repaired fast!

Incentivised Review No
fix2U
Lucy R.fix2USend a private message

Wow! Thank you for the lovely review and high recommendations, Hanna! We are happy to know that you find our repair service convenient and quick repair service. Cheers!

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Robbo
RobboSydney
  • 2 reviews
  • Verified

Excellent service and friendly

published

They were friendly, fixed my ipad screen quickly and were very responsive. I am very happy with the service. I would be happy to recommend them, and the price was competitive.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message

Hi Robbo. Thank you! We surely appreciate you living us a 5* review! Hope to hear from you future recommendations soonest!

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Review collected in partnership with fix2U

Daniel N.
Daniel N.
  • 2 reviews
  • 1 like
  • Verified

Good service

published

I had an iPad screen repaired. Service worked with my schedule, showed up on time, and was friendly and knowledgeable. New screen looks good and feels solid. Given the alternative was driving to the city, parking, and waiting, this was far more convenient and only slightly more expensive. It also comes with a 5 year warranty which is great.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Jean Leighton
Jean LeightonSouth East Queensland, QLD
  • Verified

Fantastic service

published

Was contacted promptly after I logged my request. Was advised when servicer would arrive & was kept informed. Great job done. Technician was very pleasant and helpful, would highly recommend. Phone has been well repaired

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Thomas T
Thomas TMetropolitan Adelaide, SA

Amazing, fast, superb service

published

Lunchtime on Thursday before Easter weekend, phone smashed. Fix2U = immediate response, great communications, competitive rates, came to my workplace and fixed it by 3pm. Would absolutely definitely use again thanks!

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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  • Verified

Easy efficient process

published

Very Quick response to online request and great communication by Brad (technician). Whole process very easy and was convenient having screen replaced at home with no downtime. Would definitely recommend this service.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

megan
megan
  • 2 reviews
  • Verified

Excellent service very impressed.

published

Booked online one night, received a call the next day and booked in for the following day. Person came to my work and was very professional, quick and easy. Would highly recommend!

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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  • Verified

honest

published

I thought it was a larger issue then it was.
The tech was honest about repaired which saved me money in the end.
Phone back and operating perfectly in 10min
29 and 30

Customer Service
4/5
Job Satisfaction
4/5
fix2U
Lucy R.fix2USend a private message

Hi Chris! Thank you for rating our service 5 stars! Glad to know you saved money by booking your repair with us! Looking forward to serving your phone repairs again in the future and hoping you can recommend us to friends and family. Thanks again!

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Howard Downes
Howard DownesSouth East Queensland, QLD
  • Verified

Fast, reliable, professional service

published

Prompt and fast and friendly service delivery. Received a call within minutes of booking on line and they turned up within the hour. Replaced my phone battery in no time.
Price was great. Couldn't be happier.

Incentivised Review No
fix2U
Lucy R.fix2USend a private message
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blossom1
blossom1Sydney, NSW
  • 3 reviews
  • Verified

Fast professional and great value

published

It really is better value to have your iPhone battery replaced by fix2U than to purchase a new phone or attempt to do it yourself. It’s super easy to book the tech to visit and they only need 10/15 minutes to do the job. Plus getting them to do it not only saves money on the tools you’d need to buy (and never use again for 5 years) but of course their work comes with a guarantee. Absolutely great value!!!!!

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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  • Verified

Extremely fast and professional! Great job

published

I made and inquire, the technician called just a few minutes latter, he showed up at my in just 1 hour and got the job done in 15 minutes. Great job. I loved it. Really fast and realisable. Plus the 5 years warranty! Awesome work guys!

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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  • Verified

Ipad screen

published

Richard was very informative and put my anxiety at ease about having my ipad screen replaced. He communicates very well and did an excellent job while explaining the process to me as he worked. Very happy with the whole process thank you

Incentivised Review No
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Lucy R.fix2USend a private message
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Very professional

published

Very good will use again definitely
Thankyou so much for great service and coming to my home was very helpful as I am a Mum so hard for me to get out and about

Incentivised Review No
fix2U
Lucy R.fix2USend a private message
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Steve
SteveSydney, NSW
  • Verified

iPhone screen & protector replaced efficiently by Amir

published

Amir arrived on time & iPhone screen & screen protector was replaced within 10 minutes. Thank you Amir for fuss free replacement on my parts. Amir was friendly and explained all conditions of replacement including warranty & who to contact if I had any future issues.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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  • Verified

On time and budget

published

Installer was on time and product took 2.0 minutes longer to fix but price stayed the same, my company will be using fix2u for our fleet of phones as needed

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Andrew
AndrewGreater Melbourne (Inner), VIC
  • Verified

Dodgy 3rd Party Parts. Awful customer service.

published

Yes they will fix your broken screen but prepare for it to be replaced with a dodgy 3rd party screen that has an awful colour shift (so all your colours are completely off) & your app icons to be slightly out of focus. Honestly I would have preferred to keep my broken screen over this rubbish. I also get an ongoing notification from Apple saying 'display is not a genuine part', so that's fun. Raised the issue with customer service & they basically said no refunds. Ive never left a bad review in my life but I feel ripped off, so Im making an exception. Garbage product. No refunds. Stay away.

Customer Service
1/5
Job Satisfaction
1/5
fix2U
Lucy R.fix2USend a private message
Andrew
Andrew

All the best with your scam. Later.

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Review collected in partnership with fix2U

  • Verified

Convenient and efficient!

published

Son’ came on time and replaced my screen in only 20 minutes! Was super efficient and this is a very convenient service! Would definitely use again and recommended to others.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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