Great result, service not so much
We're really happy with the repair to our iPad and the price was great, so much cheaper than Apple. The let down was our repairer overpromising on when it would be completed - a few times - and inconsistent communication.
Convenience at a cost
It Was a little slow getting the service to come around to my place (2 days) but it’s a convenient service that was careied out thoroughly, once I got them here. A little pricier than others, but I was after convenience, so worth the extra
Screen Repair- Cracked screen iPhone 7
Service is great, from the time I booked I had a repairer at my door in under 20 minutes. Was a no-nonsense repair, got in got the job done perfectly and headed out, was great! You can tell the new screen isn't the highest quality, the colours are a lot duller than previously but for the price I paid (half of what Apple charge) I'm more or less content with the end result.
Short story, service brilliant and phone parts are alright, if you want a new phone look go to apple, but if you just want a cheap, quick no-hassle fix to look no further.
Sameday service achieved, but organizing them wasted much of it. First appt time was bypassed without notice, and finally 10mins late anyway but 'repair hero' was responding to sms.
We knew what needed to be done but tech needed reminding.
Pleasant and effective once they got on site
Ok but will go to Apple next time
The screen is of decent quality but often takes multiple hard taps to be activated.
Will be going to Apple in future for the additional quality offered, even for an additional cost.
not happy with the way to pay
I satisfied with phone fix, it's great jot! However I'm not happy with the way to pay. I paid by card cause I didn't have cash but I had to tell every card details like card number, when expired and card security code. I feel unsafe. If I had knew it, I prepared cash.
Review collected in partnership with fix2U
The reviewer stated that an incentive was offered for this review
Good Job, Although Would Be Cautious
The designated Technician fixed the speaker/Microphone issue, although after he had given it back the Camera started playing up. It took a few days for him to be able to come back and have a look at it. Once he came to look at it, he said the reason was due to the battery. Although when we went to Apple a couple weeks before to get a price for them to fix the Speaker/Microphone issue, they advised the Battery was still good and over 80%. Now we were told by the Fix2U Technician that the battery was under 80% and was causing the camera to not focus and cause the view to be all wavy like. Not sure why it was perfect with no issues before he fixed the Speaker/Microphone.
Job done eventually.
Fix 2u was never going to fix my phone in my driveway. I live in the boonies.
But I met Dwayne in Swan Hill and he did a great job.
Overall quite happy with the service.
Had an iPhone 6 battery change. The driver was an hour late, but that's understandable if there are lots of orders and he notified me which I appreciated. I was told that the battery was "Apple" branded by both the business and the technician, however, when I queried further he stated that it was actually an aftermarket one, but I'm sure that they are exactly the same (probably come out of the same factory) but should probably rectify that. He did also say that there is a five year warranty on the battery ...
5 year Warranty ???
Initially I posted that they did a great job with the glass replacement on our iPad.
Then had a warranty issue with them before Xmas and they have have not contacted me since I submitted documentation of the problem. It’s now 19/1/20 and everyone else is back at work.
Tech is polite but work not so good
Tech did not listen to my request to not do certain work if battery was damaged but went ahead anyway. Cost more to fix than my insurance excess was. Phone still no good
Home button don’t work now but service is quick . And turned up on time. And I dunno why we have to focus on being factual and objective But service good
Questions & Answers
Hi my kids have forgotten their iPad passcode and have disabled the iPads. I tried a factory restore on my Mac but it keeps coming up with error 4005??? Is this problem something you could fix?
Hi Raewyn, how we wish we could help but unfortunately, we only do hardware repairs such as screen and battery replacement.
Get an answer from our members and fix2U representatives
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