1 photo
fix2U
4.7 from 914 reviews · View Statistics

Reviews

  • Customer Service
    4.3 (29)
  • Job Satisfaction
    4.7 (27)
Previous
Next
Kevin
Kevin Australian Capital Territory
  • 2 reviews
  • Verified

Great service

published

A fantastic service I had my phone repaired at my house within hours of booking the job with no problems and at a very reasonable price, I was updated at every point by Joseph

Customer Service
Job Satisfaction
3 comments
fix2U
Lucy R.fix2U
Kevin
Kevin

Probably the only thing that could improve would be the tracking app that was supplied as when I opened it and when Joseph arrived it didn’t move

fix2U
Lucy R.fix2U

Thank you for this feedback Kevin, this is very important for us improve our service. Hope you could still recommend us to people you know who needs our service. Cheers!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

Frederick Cubitt
Frederick CubittMetropolitan Adelaide, SA
  • Verified

Quality service

published

The gentleman was presentable and solved the problem, and answered all questions related to such. Explained what needed to be done. Quality service in all aspects. Would use them again.

Customer Service
Incentivised ReviewNo
LocationAdelaide
1 comment
fix2U
Lucy R.fix2U

Hey Fredrick! Wes surely apricate you leaving us wonderful feedback . We're glad to know that you had experienced our quality repair service. We're also keen to know what recommendation you can give in order for us to get a 5* next time.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

Claire
ClaireGreater Melbourne (Metropolitan), VIC
  • Verified

Super Convenient

published

Replaced the screen on my phone in super quick time. Really pleased with the result and it was very convenient being able to get it fixed whilst at home. Beats treking to a shop!

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

Phone / Computer Repair Services

Find out how fix2U compares to other Phone / Computer Repair Services

Know better, choose better.

Compare all
Andrew Kerr
Andrew KerrSydney, NSW
  • 2 reviews
  • Verified

iPad Screen Replacement

published

While the time it took from requesting a repair to get it undertaken was a lot longer than initially promised at 6 days, the technician turned up at my office on time and undertook the repair in 20 minutes.

Incentivised ReviewNo
LocationSydney
1 comment
fix2U
Lucy R.fix2U
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

Mr J.Crocker
Mr J.CrockerPerth, WA
  • Verified

Good, Quick work.

published

a free charger port clean offered with my order would of been nice. Simply because I replaced the screen & battery plus purchased a screen protector. Also this was the second time I’ve used Fix2U to replace an iPhone screen + battery.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U
Marian
Marian
  • 2 reviews
  • Verified

Quality workmanship at an affordable price

published

Polite professional and trustworthy is how I would describe the technician who replaced the screen of our IPad. I would be happy to recommend this service to anyone.
Thank you.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

  • Verified

Very quick and friendly service.

published

This service was very prompt, reliable and efficient. I would recommend this service to anyone that has broken their phone screen. The technician was very polite and friendly also. Good work guys.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

MF1987
MF1987Sydney, NSW
  • 8 reviews
  • 2 likes
  • Verified

Good quality screen and protector

published

I have used fix2u a few times now and I have been satisfied with the overall screen and end product. However the last time I used them it took a day or 2 to reply. Having said that though Having them come to my home to repair and fix is very convenient for me esp since I have young ones at home with me.

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
fix2U
Lucy R.fix2U
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

  • Verified

So easy

published

Booked and done same day. Exactly as described on website except I didn’t get a phone call but a text and no actually time given!But was not a problem as he arrived within 30 mins of contact. Pleasant informative and I watched thru the window very skilled!But can’t guarantee the screen replacement as it’s only just been done.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

Phone / Computer Repair Services

Find out how fix2U compares to other Phone / Computer Repair Services

Know better, choose better.

Compare all
Russ
RussMetropolitan Adelaide, SA
  • 2 reviews

Happy

published

Happy with price and product, the technician was wonderful. But communication at first was less than promised.

Incentivised ReviewNo
LocationAdelaide
1 comment
fix2U
Lucy R.fix2U
  • Verified

Mixed View

published

Your technician was great but it took 32 hours to contact me instead of the 1 hour that you advertise that someone will contact me. I understand you may be busy and it may take longer to contact someone but 32 hours instead of 1hour? I think this is false advertising.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

Louise
Louise
  • 2 reviews
  • 2 likes
  • Verified

Good work!

published

I needed my screen replaced on my I phone 7. This was done in a fast and efficient way. Thank you!
Same day service was good too! I would recommend this company.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

Good service

published

A bit of a delay in getting back to me but overall service was very good. Brad was very efficient and carried out the repair with no fuss at all.

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U
Lynne S
Lynne SAU
  • 2 reviews
  • 1 like
  • Verified

Easy phone repairs

published

My trusty iPhone 6s wasn’t charging too well and battery life was poor, fix 2u came to my home and repaired in 40 mins. Very efficient service, a polite and friendly young man who arrived on time and did a great job. Highly recommended

Customer Service
Job Satisfaction
1 comment
fix2U
Lucy R.fix2U

Thank you Lynne for highly recommending us! We're happy to know you're satisfied with our service. Rest assured we will not stop here and will continue improving our service. We'll send you a private message to get your opinion on this.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

MelAudi
MelAudiBRISBANE
  • 9 reviews
  • 8 likes
  • Verified

A job well done in the end.

published

Our iPad was fixed quickly. The repair man was helpful and the price reasonable. We had some difficulty getting a response initially but I guess this is understandable given the stage four lockdown in Melbourne.

Incentivised ReviewNo
LocationMelbourne
1 comment
fix2U
Lucy R.fix2U
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with fix2U

Phone / Computer Repair Services

Find out how fix2U compares to other Phone / Computer Repair Services

Know better, choose better.

Compare all
Page 1 of 3
See all fix2U reviews

Questions & Answers

Raewyn S.
Raewyn S.asked

Hi my kids have forgotten their iPad passcode and have disabled the iPads. I tried a factory restore on my Mac but it keeps coming up with error 4005??? Is this problem something you could fix?

1 answer
fix2U
Lucy R.fix2U

Hi Raewyn, how we wish we could help but unfortunately, we only do hardware repairs such as screen and battery replacement.

Get an answer from our members and fix2U representatives

Other Phone / Computer Repair Services

Previous
Next
See all Phone / Computer Repair Services

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.