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fix2U
Brad was excellent!
The whole process from beginning to end was excellent. From the moment I called, the process of setting up a tech to come and fix my phones was simple. Great communication and excellent workmanship from Brad my technician. Would highly recommend.
- Verified
On time and great coordiantion
For my needs fix2U was ideal. Made a call for a broken screen, they contacted me promptly, identified a technician nearby and coordinated the appointment. Tech arrived earlier but rang to confirm - again good comms. Phone fixed on the spot. I would recommend them to colleagues and friends !
Thank you leaving us an awesome review of our services. Happy to know that your are satisfied with the efficient booking process and quality of repair. If there is anything you think we can improve on...
Read more and so you can rate us 5 stars, please let us know! Looking forward to serving your phone repairs again in the future and hoping you can recommend us to friends and family. Thanks again!Review collected in partnership with fix2U
- Verified
Good and fast service
Service was fast and good, for a competitive price. Fixed an iPad cracked screen within a day. Would have liked to be able to pay by cc but the technician forgot to bring his machine.
Hi Lisette. Thank you for leaving us 4 stars! We're delighted to know that you are happy with the fast and quality repair for a competitive price. We're sorry that the machine wasn't brought by our te...
Read morechnician on the day of the repair, but rest assured that we will keep this feedback in mind to always remind our Repair Heroes. Looking forward to serving your phone repairs again in the future and hoping you can recommend us to friends and family. Thank you again!Review collected in partnership with fix2U
- Verified
Good service
Pleasant serviceman and kept me informed of time arriving and offered but didn’t push other services. Would certainly use another time. Cost seems reasonable for at home service and attitude
Hi Tracee! We surely appreciate you leaving us wonderful feedback. We're glad to know that consider using our service again. We're also keen to know what recommendation you can give in order for us to get a 5* next time.
Review collected in partnership with fix2U
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- 5 reviews
- Verified
Good service. iPad screen repair.
Replaced an iPad screen. Came out to our office and collected the iPad. Dropped it back the next morning.
Price was very competitive. They say it has a 5 year warranty.
Hi, Graham! Thanks for your review! Happy to know you are satisfied with the competitive pricing and how your repair went. Please let us know if there's anything you think we can improve on so you can...
Read more rate us 5 stars next time! Looking forward to serving your phone repairs again in the future and hoping you can recommend us to friends and family. Thanks again!Review collected in partnership with fix2U
Excellent service
Would recommend! Very fast & efficient service in attending my house to repair my phone. Was a smooth process & was covid safe process. Very reasonable pricing. Would definitely use again for phone issues.
Thank you very much for such a positive review Brigette. We are flattered by your compliments. It's nice to know that you experienced our smooth and covid safe repair service.
We hope that you won't h...
- Verified
Great!
Was great service! Communication with repairer was prompt and payment sorted whilst at work! Made it easy and very convenient. Will definitely consider using this service again in the future.
Hi Monica! Thank you for sharing this wonderful review with us! It's amazing to know that we made it easy for you and we're able to help you fix your device in time you need it the most. Please don't ...
Read moreforget to also refer us to your family and friends.Review collected in partnership with fix2U
- 2 reviews
Perfect
The work was great , Denis polite and Covid safe , my call back wasn’t within an hour but the work was competed within a six hour period from lodgement of order, what else could you expect!! Fantastic
Hello Bob! Thank you for the amazing review! Sorry about some delays in repair shedule and we're glad to know that Dennis did a fantastic job to help you with your device repair. Your feedback is ver...
Read morey important to us and We're also keen to know what recommendation you can give in order for us to get a 5* next time.
Great service. Particularly during lockdown
Was also able fix another device that was not part of the original call out. Great service, particularly given Covid lockdown. Fast, friendly and efficient. Will definitely use again despite being pricey
Hi Johnny! Thank you for the wonderful review! We're happy to know that we had fixed both of your devices during this lockdown. Your feedback is very important to us and We're also keen to know what r...
Read moreecommendation you can give in order for us to get a 5* next time.Find out how fix2U compares to other Phone / Computer Repair Services
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- Verified
Excellent Service
I was really impressed with fix2U the first time I used them to fix my cracked screen and was just as impressed the second time. They provide a very quick response, good quality parts and fast turnaround time. Would not hesitate to recommend and use again.
Hey Joanne! We surely appreciate you leaving us an amazing feedback. We're glad to know that we never fail to impress you with our quality and excellent repair service. We're also keen to know what r...
Read moreecommendation you can give in order for us to get a 5* next time.
Hi Lucy, the only reason I didnt give a 5 star rating this time was the slight delay in a technician being available to contact me and arrange to do the repair :-)
Review collected in partnership with fix2U
- 2 reviews
- Verified
Great service
A fantastic service I had my phone repaired at my house within hours of booking the job with no problems and at a very reasonable price, I was updated at every point by Joseph
Hi Kevin! Thank you for the amazing review! We're glad to know that you had experienced our fantastic and convenient repair service. Your feedback is very important to us and We're also keen to know w...
Read morehat recommendation you can give in order for us to get a 5* next time.
Probably the only thing that could improve would be the tracking app that was supplied as when I opened it and when Joseph arrived it didn’t move
Thank you for this feedback Kevin, this is very important for us improve our service. Hope you could still recommend us to people you know who needs our service. Cheers!
Review collected in partnership with fix2U
- Verified
Quality service
The gentleman was presentable and solved the problem, and answered all questions related to such. Explained what needed to be done. Quality service in all aspects. Would use them again.
Hey Fredrick! Wes surely apricate you leaving us wonderful feedback . We're glad to know that you had experienced our quality repair service. We're also keen to know what recommendation you can give in order for us to get a 5* next time.
Review collected in partnership with fix2U
Find out how fix2U compares to other Phone / Computer Repair Services
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- Verified
Super Convenient
Replaced the screen on my phone in super quick time. Really pleased with the result and it was very convenient being able to get it fixed whilst at home. Beats treking to a shop!
Hi Claire! Wow! Thank you for the wonderful review! We're glad to know that you had experienced our fast and convenient repair service. Your feedback is very important to us and We're also keen to kno...
Read morew what recommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
- 2 reviews
- Verified
iPad Screen Replacement
While the time it took from requesting a repair to get it undertaken was a lot longer than initially promised at 6 days, the technician turned up at my office on time and undertook the repair in 20 minutes.
Hi Andrew! Thank you for the awesome review! We're glad you had a good device repair experience with us, and we're sorry at the same time if there was a delay in fixing your device. Hope this lovely e...
Read morexperience will be shared with people you know and We're also keen to know what recommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
- Verified
Good, Quick work.
a free charger port clean offered with my order would of been nice. Simply because I replaced the screen & battery plus purchased a screen protector. Also this was the second time I’ve used Fix2U to replace an iPhone screen + battery.
Hi Mr J. Crocker! Thank you for the amazing review! We're happy to know that for the second time around you have chosen our repair service. Your feedback is very important to us and will take note ab...
Read moreout giving discounts on loyal customer. Hope we serve you better next time for us to get a 5*. Cheers!Questions & Answers
Do they use genuine apple screens?
I don’t know. I didn’t get a screen replacement
Hi Emma,
We understand that part quality is extremely important to you, and to this end, we have put together a short summary here https://www.fix2u.com/2020/07/01/fix2u-repair-parts-are-they-genuine/ that I hope will answer your questions....
Read more fix2U is so confident in the quality of its parts that we offer a comprehensive 5 year guarantee that covers both parts and labour. If you have any other questions on the fix2U service, please check out our Support Page https://www.fix2u.com/faq-support/ - or here and we'll be glad to help!
Hi my kids have forgotten their iPad passcode and have disabled the iPads. I tried a factory restore on my Mac but it keeps coming up with error 4005??? Is this problem something you could fix?
Hi Raewyn, how we wish we could help but unfortunately, we only do hardware repairs such as screen and battery replacement.
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Awesome review of our service, Jeremy! Glad to know that you are happy with the booking process and especially with how our repair hero Brad attended to your device. Rest assured that we will continue...
Read more to provide the kind of service fix2U is loved for and please let us know how we can turn your 4 star rating into 5 stars next time! Cheers and thank you again!