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fix2U
Reviews
- 2 reviews
- Verified
Great service
A fantastic service I had my phone repaired at my house within hours of booking the job with no problems and at a very reasonable price, I was updated at every point by Joseph
Probably the only thing that could improve would be the tracking app that was supplied as when I opened it and when Joseph arrived it didn’t move
Thank you for this feedback Kevin, this is very important for us improve our service. Hope you could still recommend us to people you know who needs our service. Cheers!
Review collected in partnership with fix2U
- Verified
Quality service
The gentleman was presentable and solved the problem, and answered all questions related to such. Explained what needed to be done. Quality service in all aspects. Would use them again.
Hey Fredrick! Wes surely apricate you leaving us wonderful feedback . We're glad to know that you had experienced our quality repair service. We're also keen to know what recommendation you can give in order for us to get a 5* next time.
Review collected in partnership with fix2U
- Verified
Super Convenient
Replaced the screen on my phone in super quick time. Really pleased with the result and it was very convenient being able to get it fixed whilst at home. Beats treking to a shop!
Hi Claire! Wow! Thank you for the wonderful review! We're glad to know that you had experienced our fast and convenient repair service. Your feedback is very important to us and We're also keen to kno...
Read morew what recommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
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- 2 reviews
- Verified
iPad Screen Replacement
While the time it took from requesting a repair to get it undertaken was a lot longer than initially promised at 6 days, the technician turned up at my office on time and undertook the repair in 20 minutes.
Hi Andrew! Thank you for the awesome review! We're glad you had a good device repair experience with us, and we're sorry at the same time if there was a delay in fixing your device. Hope this lovely e...
Read morexperience will be shared with people you know and We're also keen to know what recommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
- Verified
Good, Quick work.
a free charger port clean offered with my order would of been nice. Simply because I replaced the screen & battery plus purchased a screen protector. Also this was the second time I’ve used Fix2U to replace an iPhone screen + battery.
Hi Mr J. Crocker! Thank you for the amazing review! We're happy to know that for the second time around you have chosen our repair service. Your feedback is very important to us and will take note ab...
Read moreout giving discounts on loyal customer. Hope we serve you better next time for us to get a 5*. Cheers!
- 2 reviews
- Verified
Quality workmanship at an affordable price
Polite professional and trustworthy is how I would describe the technician who replaced the screen of our IPad. I would be happy to recommend this service to anyone.
Thank you.
Thank you for the great review Marian! We're glad that you had experience our quality repair service at an affordable price Hope this lovely experience will be shared with people you know and We're al...
Read moreso keen to know what recommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
- Verified
Very quick and friendly service.
This service was very prompt, reliable and efficient. I would recommend this service to anyone that has broken their phone screen. The technician was very polite and friendly also. Good work guys.
Hi Shayne!! We're glad to know that you had very prompt, reliable and efficient repair service with us! We will surely appreciate if you can share our repair service with people you now who needs our ...
Read moreservice. We're also keen to know what recommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
- 8 reviews
- 2 likes
- Verified
Good quality screen and protector
I have used fix2u a few times now and I have been satisfied with the overall screen and end product. However the last time I used them it took a day or 2 to reply. Having said that though Having them come to my home to repair and fix is very convenient for me esp since I have young ones at home with me.
Hi MF1987, thank you for always choosing us! We're grateful for giving us a review. We value every review we receive and align them with our goal of continuously improving our service. We are sorry fo...
Read morer the set back as we're experiencing a high volume of repair which causes some delay in accepting and doing repairs. Rest assured we'll do all preventive measure moving forward for such long wait not to happen again. We're hoping that you'll still recommend us despite this issue.Review collected in partnership with fix2U
- Verified
So easy
Booked and done same day. Exactly as described on website except I didn’t get a phone call but a text and no actually time given!But was not a problem as he arrived within 30 mins of contact. Pleasant informative and I watched thru the window very skilled!But can’t guarantee the screen replacement as it’s only just been done.
Hi Bondi! Thank you for the great review! We're glad that you had seamless repair service with us. Hope this lovely experience will be shared with people you know and We're also keen to know what rec...
Read moreommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
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- 2 reviews
Happy
Happy with price and product, the technician was wonderful. But communication at first was less than promised.
Hi Rusi!! Thank you so much for taking the time to leave us a 4 star rating! We will surely appreciate if you can share our repair service with your love ones. We're also keen to know what recommendat...
Read moreion you can give in order for us to get a 5* next time.
- Verified
Mixed View
Your technician was great but it took 32 hours to contact me instead of the 1 hour that you advertise that someone will contact me. I understand you may be busy and it may take longer to contact someone but 32 hours instead of 1hour? I think this is false advertising.
Hi Shouk, thank you for repairing with us! We thank you as well for giving us a review. We value every review we receive and align them with our goal of continuously improving our service. We are expe...
Read moreriencing a high volume of repair in VIC which causes some delay in accepting and doing repairs. We're sorry for not setting your expectation correctly but we're asking for your understanding. Rest assured we'll do all preventive measure moving forward for such long wait not to happen again. We're hoping that you'll still recommend us despite this issue.Review collected in partnership with fix2U
- 2 reviews
- 2 likes
- Verified
Good work!
I needed my screen replaced on my I phone 7. This was done in a fast and efficient way. Thank you!
Same day service was good too! I would recommend this company.
Hi Louise! Thank you so much for taking the time to leave us a 4 star rating and recommending us! We are glad to hear that you have experience a quick and efficient repair service. We're also keen to ...
Read moreknow what recommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
Good service
A bit of a delay in getting back to me but overall service was very good. Brad was very efficient and carried out the repair with no fuss at all.
Hi Suresh! Thank you so much for taking the time to leave us a 4 star rating! We are happy to know that you have experience efficient and carried out repair service. We will surely appreciate if you c...
Read morean share our repair service with your love ones. We're also keen to know what recommendation you can give in order for us to get a 5* next time.
- 2 reviews
- 1 like
- Verified
Easy phone repairs
My trusty iPhone 6s wasn’t charging too well and battery life was poor, fix 2u came to my home and repaired in 40 mins. Very efficient service, a polite and friendly young man who arrived on time and did a great job. Highly recommended
Thank you Lynne for highly recommending us! We're happy to know you're satisfied with our service. Rest assured we will not stop here and will continue improving our service. We'll send you a private message to get your opinion on this.
Review collected in partnership with fix2U
- 9 reviews
- 8 likes
- Verified
A job well done in the end.
Our iPad was fixed quickly. The repair man was helpful and the price reasonable. We had some difficulty getting a response initially but I guess this is understandable given the stage four lockdown in Melbourne.
Hi MelAudi! Thank you for having your repair with us and for understanding that the reason of some delays are because of the lockdown. We're having lots of request repairs in VIC because of the lockdo...
Read morewn and we want to help in repairing as much device as we can because we know how essential it is. Hoping you will recommend us to people you know.Review collected in partnership with fix2U
Find out how fix2U compares to other Phone / Computer Repair Services
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Questions & Answers
Hi my kids have forgotten their iPad passcode and have disabled the iPads. I tried a factory restore on my Mac but it keeps coming up with error 4005??? Is this problem something you could fix?
Hi Raewyn, how we wish we could help but unfortunately, we only do hardware repairs such as screen and battery replacement.
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Hi Kevin! Thank you for the amazing review! We're glad to know that you had experienced our fantastic and convenient repair service. Your feedback is very important to us and We're also keen to know w...
Read morehat recommendation you can give in order for us to get a 5* next time.