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Good service. iPad screen repair.
Replaced an iPad screen. Came out to our office and collected the iPad. Dropped it back the next morning.
Price was very competitive. They say it has a 5 year warranty.
Might have been good, if they turned up!
I booked a repair on Saturday with Fix2u. It is now Wednesday and I took my phone somewhere else to be repaired. I wasn’t contacted to schedule a time. All I received was an email confirming they received my booking request.
We have been waiting 4 days to get my sons Iphone screen repaired. We have rebooked multiple times and was advised that a service technician will contact us. We have not heard for a service technician since our first booking on Saturday . When we phoned support to find out what was going on we couldn't get through. The live chat also has not been of any help. When we finally got through a couple hours later the call centre person told us they were all on a break. The lack of service has been appalling. We certainly would not recommend them.
Great initial service poor after sales and will not honour warranty
Fast, Friendly and Prompt service on getting our Iphone x screen replaced, around $300.
After 4 months screen was flashing for 12 hours then a solid white bar has formed down the screen making the phone unusable.
They tried twice to say we didn't use their service, it was only after a screenshot of the TXT message saying a "fix2u Hero" was on their way that they engaged us.
Fix2U won't honour and warranty claim as they say we have dropped the phone, despite us using a case and screen protector they recommended at time of repair. There are no ma...
Good service Good Job but still waiting for an invoice
Prompt & efficient a great service the I will use again but I need an invoice for the service and expected it be emailed to me immediately after paying
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Don't tell me how many words need to be in my review, bloody rude
Would recommend! Very fast & efficient service in attending my house to repair my phone. Was a smooth process & was covid safe process. Very reasonable pricing. Would definitely use again for phone issues.
Keep away from their them!
Keep away from them, they are selling times only, they don’t care your phone been repaired or not! Don’t trust the price showed online booking! Better get repair from shop!
Was great service! Communication with repairer was prompt and payment sorted whilst at work! Made it easy and very convenient. Will definitely consider using this service again in the future.
I never ever call anymore
He came and check my phone for repair the phone because water damaged and he told me the repair cost come up to 180$ + screen this mean up to 250 for iPhone 7 and when I said no its to much he charge me 69$
It’s **** stupid job
Every where is free to give a cost to customers
Review collected in partnership with fix2U
The reviewer stated that an incentive was offered for this review
The work was great , Denis polite and Covid safe , my call back wasn’t within an hour but the work was competed within a six hour period from lodgement of order, what else could you expect!! Fantastic
Poor product and customer service
If I could give one it’ll be no stars. Do you believe their “5 years Warranty”.
Don’t get your phones fixed here. Don't use this company.
Will not be returning,
Two weeks after paying 229 for iPhone 11 to be fixed - Screen is detached from iPhone
I paid 229 to have my shattered iPhone 11s screen repaired. Less then two weeks after having the screen repaired the screen is partially detached and popping off of the iPhone backing. The repair man tells its a coincidence that two weeks after he’s ‘fixed it’ the screen is no longer attached, that it occurred because of the battery swelling and says it will cost 110 to fix but he will give me a 10 dollar discount. Initially he said the battery swelling would have happened over a prolonged time, when I said that if this were the case he would have seen the problem two weeks ago, the story changed to the damage occurring suddenly. Extremely disappointing. Would not recommend
Terrible quality screen replacement - actually worse than it being broken
My iPhone 8 screen broke. I was promised a screen that would be the same, with the disclosure that the true tone feature wouldn't work. That seemed fair enough.
The replacement screen is appalling. It's far lower resolution and with a very low refresh rate. It bleeds colours, especially in dark backgrounds, with blue and grey banding appearing on it.
It's no exaggeration to say that the new screen's quality is so bad that I preferred the old one when it was shattered. A very dishonest repair job from a company whose website promises only the ...best quality. This is on a product that they boast has a 5-year warranty - and yet when we contacted them, no effort was made to replace the part; they agreed that they actually couldn't do this. To cap it all, once we contacted customer service it was a disaster because: 1) The technician initially lied about the amount we paid, stating it was $130, when it was $160. 2) He attempted to make us pay a surcharge on the refund.
I got my iPhone fixed roughly 2 weeks ago by this company they sent someone to my house last minute on a Sunday which I was very grateful for so I didn’t mind paying the higher price for the service as it was more expensive than other places.
I noticed about a week later the bottom of my phones screen was higher than my case I took my phone out of the case and noticed that the screen was not all the way in on the bottom. Just 1 day ago my co-worker dropped my phone off a table roughly a meter high with the case on. Normally because of the case...
Good service - poor quality parts used
The service levels are responsive and efficient but the glass screen replacement used is such poor quality. I experienced issues from day 1 - phone is now not working at all.
Questions & Answers
Hi my kids have forgotten their iPad passcode and have disabled the iPads. I tried a factory restore on my Mac but it keeps coming up with error 4005??? Is this problem something you could fix?
Hi Raewyn, how we wish we could help but unfortunately, we only do hardware repairs such as screen and battery replacement.
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