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fix2U
Reviews
Great service. Particularly during lockdown
Was also able fix another device that was not part of the original call out. Great service, particularly given Covid lockdown. Fast, friendly and efficient. Will definitely use again despite being pricey
- Verified
Excellent Service
I was really impressed with fix2U the first time I used them to fix my cracked screen and was just as impressed the second time. They provide a very quick response, good quality parts and fast turnaround time. Would not hesitate to recommend and use again.
Hey Joanne! We surely appreciate you leaving us an amazing feedback. We're glad to know that we never fail to impress you with our quality and excellent repair service. We're also keen to know what r...
Read moreecommendation you can give in order for us to get a 5* next time.
Hi Lucy, the only reason I didnt give a 5 star rating this time was the slight delay in a technician being available to contact me and arrange to do the repair :-)
Review collected in partnership with fix2U
- Verified
The service was ok
Dennis was fantastic! Only issue I wasn’t happy with was lint under my phone protective screen. I’m OCD so this is really ticking me off. I know it’s only a minor issue but my eye is drawn to it.
Hi Chris, thank you for taking your time in leaving us a review. Your feedback is very important to us to improve our services. We're glad to know that you find Dennis repair service fantastic. Hopefu...
Read morelly you'll give us another shot to in the future and we promise to serve you better.
And how will you rectify this issue?
Hi Chris , We sent you a private message for this matter to be resolved. We'll be waiting for your response.
Review collected in partnership with fix2U
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- 2 reviews
- Verified
Great service
A fantastic service I had my phone repaired at my house within hours of booking the job with no problems and at a very reasonable price, I was updated at every point by Joseph
Hi Kevin! Thank you for the amazing review! We're glad to know that you had experienced our fantastic and convenient repair service. Your feedback is very important to us and We're also keen to know w...
Read morehat recommendation you can give in order for us to get a 5* next time.
Probably the only thing that could improve would be the tracking app that was supplied as when I opened it and when Joseph arrived it didn’t move
Thank you for this feedback Kevin, this is very important for us improve our service. Hope you could still recommend us to people you know who needs our service. Cheers!
Review collected in partnership with fix2U
- Verified
Quality service
The gentleman was presentable and solved the problem, and answered all questions related to such. Explained what needed to be done. Quality service in all aspects. Would use them again.
Hey Fredrick! Wes surely apricate you leaving us wonderful feedback . We're glad to know that you had experienced our quality repair service. We're also keen to know what recommendation you can give in order for us to get a 5* next time.
Review collected in partnership with fix2U
- Verified
Super Convenient
Replaced the screen on my phone in super quick time. Really pleased with the result and it was very convenient being able to get it fixed whilst at home. Beats treking to a shop!
Hi Claire! Wow! Thank you for the wonderful review! We're glad to know that you had experienced our fast and convenient repair service. Your feedback is very important to us and We're also keen to kno...
Read morew what recommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
- 2 reviews
- Verified
iPad Screen Replacement
While the time it took from requesting a repair to get it undertaken was a lot longer than initially promised at 6 days, the technician turned up at my office on time and undertook the repair in 20 minutes.
Hi Andrew! Thank you for the awesome review! We're glad you had a good device repair experience with us, and we're sorry at the same time if there was a delay in fixing your device. Hope this lovely e...
Read morexperience will be shared with people you know and We're also keen to know what recommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
- Verified
Good, Quick work.
a free charger port clean offered with my order would of been nice. Simply because I replaced the screen & battery plus purchased a screen protector. Also this was the second time I’ve used Fix2U to replace an iPhone screen + battery.
Hi Mr J. Crocker! Thank you for the amazing review! We're happy to know that for the second time around you have chosen our repair service. Your feedback is very important to us and will take note ab...
Read moreout giving discounts on loyal customer. Hope we serve you better next time for us to get a 5*. Cheers!
- Verified
Great result, service not so much
We're really happy with the repair to our iPad and the price was great, so much cheaper than Apple. The let down was our repairer overpromising on when it would be completed - a few times - and inconsistent communication.
Hi Danny, thank you for taking your time in leaving us a review. Every feedback is important to us in our continuous effort to improve our services. We're glad to know that you find our service and p...
Read morerice great. Hopefully you'll give us another shot to in the future and we promise to serve you better.Review collected in partnership with fix2U
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- 2 reviews
- Verified
Quality workmanship at an affordable price
Polite professional and trustworthy is how I would describe the technician who replaced the screen of our IPad. I would be happy to recommend this service to anyone.
Thank you.
Thank you for the great review Marian! We're glad that you had experience our quality repair service at an affordable price Hope this lovely experience will be shared with people you know and We're al...
Read moreso keen to know what recommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
- Verified
Very quick and friendly service.
This service was very prompt, reliable and efficient. I would recommend this service to anyone that has broken their phone screen. The technician was very polite and friendly also. Good work guys.
Hi Shayne!! We're glad to know that you had very prompt, reliable and efficient repair service with us! We will surely appreciate if you can share our repair service with people you now who needs our ...
Read moreservice. We're also keen to know what recommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
- 8 reviews
- 2 likes
- Verified
Good quality screen and protector
I have used fix2u a few times now and I have been satisfied with the overall screen and end product. However the last time I used them it took a day or 2 to reply. Having said that though Having them come to my home to repair and fix is very convenient for me esp since I have young ones at home with me.
Hi MF1987, thank you for always choosing us! We're grateful for giving us a review. We value every review we receive and align them with our goal of continuously improving our service. We are sorry fo...
Read morer the set back as we're experiencing a high volume of repair which causes some delay in accepting and doing repairs. Rest assured we'll do all preventive measure moving forward for such long wait not to happen again. We're hoping that you'll still recommend us despite this issue.Review collected in partnership with fix2U
- Verified
So easy
Booked and done same day. Exactly as described on website except I didn’t get a phone call but a text and no actually time given!But was not a problem as he arrived within 30 mins of contact. Pleasant informative and I watched thru the window very skilled!But can’t guarantee the screen replacement as it’s only just been done.
Hi Bondi! Thank you for the great review! We're glad that you had seamless repair service with us. Hope this lovely experience will be shared with people you know and We're also keen to know what rec...
Read moreommendation you can give in order for us to get a 5* next time.Review collected in partnership with fix2U
- 2 reviews
Happy
Happy with price and product, the technician was wonderful. But communication at first was less than promised.
Hi Rusi!! Thank you so much for taking the time to leave us a 4 star rating! We will surely appreciate if you can share our repair service with your love ones. We're also keen to know what recommendat...
Read moreion you can give in order for us to get a 5* next time.
- Verified
Convenience at a cost
It Was a little slow getting the service to come around to my place (2 days) but it’s a convenient service that was careied out thoroughly, once I got them here. A little pricier than others, but I was after convenience, so worth the extra
Hi Bree, thank you for taking your time in providing us a great review even with a few delays on our side. We are sorry to hear that it took a while to have your device repaired due to a significant s...
Read morepike in demand in Melbourne/Victoria since the lockdown. We hope to serve you better in the future and for you to recommend us to your family and friends.Review collected in partnership with fix2U
Find out how fix2U compares to other Phone / Computer Repair Services
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Questions & Answers
Hi my kids have forgotten their iPad passcode and have disabled the iPads. I tried a factory restore on my Mac but it keeps coming up with error 4005??? Is this problem something you could fix?
Hi Raewyn, how we wish we could help but unfortunately, we only do hardware repairs such as screen and battery replacement.
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Hi Johnny! Thank you for the wonderful review! We're happy to know that we had fixed both of your devices during this lockdown. Your feedback is very important to us and We're also keen to know what r...
Read moreecommendation you can give in order for us to get a 5* next time.