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fix2U
4.7 from 1,312 reviews · View Statistics
See the Best Phone / Computer Repair Services in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by fix2U

Reviews

  • Customer Service
    5.0 (1,103)
  • Job Satisfaction
    5.0 (1,062)
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Great service

published

I was running late and the representative was so lovely about it. The service was quick and the staff friendly. I would recommend this company 100%. Affordable and great service.

Customer Service
5/5
Job Satisfaction
5/5
LocationPerth
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The reviewer stated that an incentive was offered for this review

Oli
OliPerth
  • 3 reviews
  • Verified

Excellent service.

published

Both the staff in the service centre and the person who repaired my phone were clear, knowledgable and informative. The staff arrived on time and were very helpful, offering advice on how to prevent the issue in the future.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

Ben Opit
Ben OpitSydney, NSW
  • Verified

What a great service.

published

Friendly Guy came to my house. I gave him my iPhone. He went to the car and 20 minutes late my phone was repaired. I also asked for an additional screen protector that was also done very quickly. Definitely use these guys again. Thanks Amit

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

Glenn
GlennSydney, NSW
  • Verified

Wonderful service to fix iPhone 11 screen

published

Terrific service: On time, I could trace the technician's position as he travelled to us. We were kept informed - they rang back after the initial enquiry, the price was remarkably low and the technician was very helpful and pleasant.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

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Fastest fix ever

published

The technician announced himself at 14.12 and he was finished by 14.16. I gave him my phone, went back upstairs to get the payment ready, by the time I came back down, he was almost done. Incredibly efficient. Highly recommended!

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Stevie Picton
Stevie PictonMetropolitan Adelaide, SA
  • Verified

Value for Money and Convenient!

published

Despite my poor organisation, Hang Yin managed to make it to my door and efficiently fix my phone for a price unmatched by other retailers. I would highly recommend Fix2U for convenience and value for money. Hang was also very friendly, understanding and professional.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

BoofieCat
BoofieCatSouth East Queensland, QLD
  • 4 reviews
  • Verified

Fantastic service

published

I called fix2U at 8am, had someone call back an hour later, appointment made for 1pm. Phone fixed the same day. Professional friendly technician, fantastic service. Very happy, highly recommend

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

  • Verified

Amazing service. Highly recommend

published

Super quick contact and appointment to fix the phone. Prompt, courteous and high quality service. Fixed the phone outside in their vehicle. Would Definitely use again. Extremely convenient coming to us.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

  • Verified

Amazing Service

published

My iphone screen needed replacing. They arrived promptly and fixed my phone in their van outside my house. It was so convenient and the screen was replaced in just 15 minutes.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

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  • Verified

Brilliant

published

Great service. On time, fixed like new, great price. Would highly recommend. Contacted me within an hour and fixed the same day. Updated when Tech would arrive. Transparent from start to finish.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

Andrew Elms
Andrew ElmsSouth East Queensland, QLD
  • Verified

iPhone Rear Camera Replacement

published

A quick and efficient on-site repair service. I've used this service on two occasions in the past few weeks, for 4 device repairs. I would recommend this service and repair guru Woo.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

Ken
Ken
  • 2 reviews

Excellent Service

published

Fast on-site fix at my home for a good price. Came when promised and driver tracking service was an unexpected bonus. I Will recommend them to my family and friends.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Macca
MaccaSouth East Queensland, QLD
  • 4 reviews
  • Verified

Professional Team

published

The tech was very professional, courteous ad dressed as part of the team. He did exactly as was requested - many thanks. He sent a text message to advise that he was on the way, and let me know when he had arrived.

Customer Service
5/5
Job Satisfaction
5/5
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

Yes it is was

published

I it was hard to start will but I got through it with the help of my support worker Steph to calm me down and help me through this difficult process

Customer Service
5/5
Job Satisfaction
5/5
LocationSydney
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The reviewer stated that an incentive was offered for this review

  • Verified

Absolutely recommended

published

Friendly. Professional. Excellent pricing. Was told that it would cost almost 2.5 times what I was charged by you. Broken screen fixed at my door in under 30 minutes. Now know where I will soon be getting a new battery fitted.

Incentivised Review No
fix2U
Lucy R.fix2USend a private message
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Review collected in partnership with fix2U

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Questions & Answers

Emma B.
Emma B.asked

Do they use genuine apple screens?

2 answers
Oli
Oli

I don’t know. I didn’t get a screen replacement

fix2U
Lucy R.fix2USend a private message
Raewyn S.
Raewyn S.asked

Hi my kids have forgotten their iPad passcode and have disabled the iPads. I tried a factory restore on my Mac but it keeps coming up with error 4005??? Is this problem something you could fix?

1 answer
fix2U
Lucy R.fix2USend a private message

Hi Raewyn, how we wish we could help but unfortunately, we only do hardware repairs such as screen and battery replacement.

Get an answer from our members and fix2U representatives

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