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Flick Anticimex

Flick Anticimex

3.9 from 437 reviews · View Statistics
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Reviews

  • Customer Service
    3.0 (1)
  • Transparency
    4.0 (1)
  • Timeliness
    5.0 (1)
  • Job Satisfaction
    5.0 (1)
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Aj A.
Aj A.South East Queensland, QLD
  • 2 reviews
  • 1 like

Useful annual termite inspection

published

Shane was friendly, professional and knowledgeable. Upon inspection, he took the time to shared lots of good tips about termite management around the house. Automated report received timely. Only reason for not giving Flick 5 stars is the booking process was a bit painful (more emails and phone calls than I'd like to make to confirm service level and price). Once past the booking stage, it went smoothly.

Customer Service
3/5
Transparency
4/5
Flick Anticimex
Flick P.Flick AnticimexSend a private message

Hi Aj, thanks for your 4star review! We're always looking for ways to improve to become a five-star experience and would love to know your thoughts on how we can achieve that! You can forward any comments and suggestions to info@flick.com.au! Thanks!

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Pest Control

published

We are very happy with attention and service.
Since 1972 we have had Amalgamated Pest Control do pest control. The agent is punctual, happy to do the work and friendly. Good.

Incentivised Review No
Flick Anticimex
Flick P.Flick AnticimexSend a private message
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Good job

published

Had Craig do the annual check, explained everything, very good and neat. Answered all my questions. Craig was very helpful and a credit to flick. Would recommend flick as long as people like Craig are employed

Incentivised Review No
Flick Anticimex
Flick P.Flick AnticimexSend a private message
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Favourable experience

published

We have been with Termguard for 15 years and we were a little apprehensive when they became Flick Antisimex. We wanted some written confirmation that our existing conditions/contract would continue and we had to insist. Finally it was done to our satisfaction. we also had our three year top up of chemicals done last week and were very happy with the service. The contractor was on time, polite, efficient and went out of his way to please us. We will continue with this company on the basis that they also, do the right thing.

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Questions & Answers

Shaun H
Shaun Hasked

Has anyone had to pay out the rest of a year's service when they terminate a subscription? I read the terms and conditions and it only mentions having to pay a fee if you cancel within the initial 12 months. If doesn't mention having to payout a figure if cancelling outside of the Initial 12 month service. I didnt receive a renewal notice or updated terms either and the terms dont specify what happens at the end of a 12 month plan. It sounds fraudulent.

2 answers
Flick Anticimex
Flick P.Flick AnticimexSend a private message

Hi Shaun, thank you for your question. Could you please provide further details of your account to info@flick.com.au and we can then escalate internally with our Branch Managers to further assist you. Thank you.

Shaun H
Shaun H

Done

James P.
James P.asked

Im on a plan do i need to ring to cancel the plan or will they continue to renew and debit the account
cheers

1 answer
Flick Anticimex
Flick P.Flick AnticimexSend a private message

Hi James, thank you for contacting Flick. We would be recommending calling us on 13 14 40 to enquire about your plan and cancellation. Thanks!

Ian E
Ian Easked

I would like to hear from customers who have had their "Warranty" honoured or dishonoured by Flick and the reasons for this, thanks

4 answers
Flick Anticimex
Flick P.Flick AnticimexSend a private message
RoyK
RoyK
Ian E
Ian E
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