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Flick Anticimex
- 2 reviews
- 1 like
Useful annual termite inspection
Shane was friendly, professional and knowledgeable. Upon inspection, he took the time to shared lots of good tips about termite management around the house. Automated report received timely. Only reason for not giving Flick 5 stars is the booking process was a bit painful (more emails and phone calls than I'd like to make to confirm service level and price). Once past the booking stage, it went smoothly.
Pest Control
We are very happy with attention and service.
Since 1972 we have had Amalgamated Pest Control do pest control. The agent is punctual, happy to do the work and friendly. Good.
Hi, thanks for your review and dedication! It certainly has been our pleasure to ensure your home in pest free since 1972! We're always looking to improve, and would love to know your thoughts on how ...
Read morewe can become a 5 star experience! You can email any thoughts, comments or suggestions to info@flick-anticimex.com.au! Thanks!
Good job
Had Craig do the annual check, explained everything, very good and neat. Answered all my questions. Craig was very helpful and a credit to flick. Would recommend flick as long as people like Craig are employed
Hi Bob, thanks for your great review! It's great to hear that Craig was able to help! We're always looking for ways to improve, so if you have any suggestions on how we can become a 5 star experience,...
Read more we would love to hear your thoughts by emailing us at info@flick-anticimex.com.au! Thanks!
Favourable experience
We have been with Termguard for 15 years and we were a little apprehensive when they became Flick Antisimex. We wanted some written confirmation that our existing conditions/contract would continue and we had to insist. Finally it was done to our satisfaction. we also had our three year top up of chemicals done last week and were very happy with the service. The contractor was on time, polite, efficient and went out of his way to please us. We will continue with this company on the basis that they also, do the right thing.
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Questions & Answers
Has anyone had to pay out the rest of a year's service when they terminate a subscription? I read the terms and conditions and it only mentions having to pay a fee if you cancel within the initial 12 months. If doesn't mention having to payout a figure if cancelling outside of the Initial 12 month service. I didnt receive a renewal notice or updated terms either and the terms dont specify what happens at the end of a 12 month plan. It sounds fraudulent.
Hi Shaun, thank you for your question. Could you please provide further details of your account to info@flick.com.au and we can then escalate internally with our Branch Managers to further assist you. Thank you.
Done
Im on a plan do i need to ring to cancel the plan or will they continue to renew and debit the account
cheers
Hi James, thank you for contacting Flick. We would be recommending calling us on 13 14 40 to enquire about your plan and cancellation. Thanks!
I would like to hear from customers who have had their "Warranty" honoured or dishonoured by Flick and the reasons for this, thanks
Hi Ian,
Thank you for your question! We always appreciate feedback from our customers as it gives us a chance to improve and grow as a company. Please keep in mind that warranties vary in nature betwe...
Hi Ian
Flick is a scam they don’t even want to process a simple refund of $359 for a service that I didn’t let them do. they pushed me to pay in advance and when they turned up I kicked out their tech...
Thanks Roy. I have to have an annual "inspection" to maintain my "Warranty" on my house and they charge $260 for this with no guarantees. The "technician" did not use a moisture meter or even look int...
Read moreo the ceiling cavity to check for termites. I'm pretty certain if termites are found later it (infestation) will be "after" their inspection no doubt voiding their "Warranty". Apparently I have to use Flick for the inspection to meet the terms of the Warranty (another con)Get an answer from our members and Flick Anticimex representatives
Details
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Hi Aj, thanks for your 4star review! We're always looking for ways to improve to become a five-star experience and would love to know your thoughts on how we can achieve that! You can forward any comments and suggestions to info@flick.com.au! Thanks!