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Flowers Across Melbourne

Flowers Across Melbourne

4.7 from 397 reviews · View Statistics
See the Best Flowers & Gift Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.9 (190)
  • Return Claim MadeYes · No (203)
  • Customer Service
    4.9 (182)
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Absolutely awesome

published

I live in NZ and wanted to send flowers to my sister in Melbourne for her Birthday.
I haven’t seen her for 5 years and wanted to make sure she received the bouquet of flowers at work .
Vanessa , thank you so much , you are truely awesome ! Going above and beyond to make sure these were delivered to my sister at her work place .
In a world where sometimes the small things get lost , This was not one of those times .
The bouquet of flowers were absolutely beautiful and true to what I had seen online .
She cried when they arrived and she realised they were from me .
From the bottom of my heart , thank you .

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne
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Nina vitsaktsis
Nina vitsaktsis
  • 3 reviews
  • 2 likes

Total rip off

published

My husband ordered me some flowers for Mother’s Day I came with four roses and for stems of some other flower complete rip-off one has flipped and died the next day.
I wouldn’t waste my money utterly completely ripped off .
$90 complete waste of money

Product Quality
3/5
Customer Service
4/5
Return Claim MadeNo
Store LocationMelbourne
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The reviewer stated that an incentive was offered for this review

Charlie
Charlie
  • 2 reviews
  • 2 likes
  • Verified

Beautiful Flowers & Lovely Service

published

Ordered these flowers and the came the next day, arranged beautifully in the vase. Couldn’t have asked for better service at such an affordable price. Will 100% use again to put a smile on a friends face. Thank you!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne
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Heather l
Heather lGreater Melbourne (Outer), VIC
  • 3 reviews

Valentine disappointment

published

Worst flowers i have ever recieved. Dry dull, nothing like pic. Late delivery. Could have got same at servo for $20 saved heeps if $$$$ and mine and partners disappointment. Do not recommend. Buyer beware

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationPreston VIC
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splitterzz
splitterzzMurray Region, NSW
  • 16 reviews
  • 15 likes

Happy Customer

published

Ordered day before required delivery. Flowers arrived on time and made recipient very happy. Ordering was simple. What more is required?

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Helen A.
Helen A.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Bit disappointed. Won't use again.

published
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Product Quality
3/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationPreston Victoria Online website
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Christmas flowers

published

Ordered this beautiful bouquet online. Less than 24 hours later it was delivered and was absolutely beautiful. Looks just like the photo. Thank you so much.

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Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Mark
MarkGreater Melbourne (Metropolitan), VIC

I AM IN THE GOOD BOOKS!

published

Flowers Across Melbourne THANK YOU !!
flowers were delivered and looked stunning
A surprise for my wife
She sent a photo with them and her smile says it all
thank you
Mark

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Carol R.
Carol R.Perth, WA
  • 3 reviews

Beautiful flower arrangement

published

The flowers were as beautiful as the picture. Good communication from the company and the flowers were delivered in a timely manner.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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GCE
GCEMelbourne
  • 19 reviews
  • 10 likes

GREAT florist!

published

I am happy to support all the glowing reviews here. We have used Flowers Across Melbourne many, many times and have always been super impressed with their service from beginning to end. Apart from the absolutely beautiful arrangements we have sent in the past (and seen pictures of, once delivered) we particularly appreciate the communication from FAM in terms of the delivery status. Thoroughly recommend.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline
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Mary Therese
Mary Therese
  • 2 reviews

Perfect Flowers for this occasion

published

Thank you to all at Flowers across Melbourne, once again, for the beautiful flowers delivered to my daughter when she needed cheering up a little. My daughter was so delighted when they arrived at her home and immediately took a photo of them and sent it to me along with a huge "thankyou".. The bouquet was exactly what I ordered so I was very happy too.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationPreston Melbourne Vic.
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Tegan S.
Tegan S.Greater Melbourne (Metropolitan), VIC
  • 9 reviews
  • 3 likes
  • Verified

So disappointing!

published

I called the company first to make sure they had a vase in stock and asked how I would be able to arrange flowers to be displayed in the vase for a surprise delivery. After following their instructions on how to do it online, when they were finally delivered they didn't even bother putting the flowers in the vase. It was delivered as an empty vase and a bunch of flowers.

On top of that I had to organise for them to drop the them off the next day as nobody was there to collect the gift the day before and I had to pay for another delivery fee. What a joke!

I will never use this company again!

Product Quality
3/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationFlowers Across Melbourne
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Mezzie
MezzieGreater Melbourne (Metropolitan), VIC

Absolutely beautiful!

published

Received flowers today. The most beautiful flowers I have seen. Unusual but so pretty and beautifully wrapped in hessian with a satin bow. Would definitely recommend Flowers Across Melbourne!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Pana
PanaGreater Melbourne (Inner), VIC
  • 5 reviews
  • 3 likes

Hassle Free Easy to order

published

We ordered Flowers and other goodies for a friends 60th Birthday. The arrangement was beautiful, exactly as the pictures on the website. She loved her gift, thanks Flowers Across Melbourne for ease of ordering, delivery as expected and making a friends 60th so special. Will definitely order again!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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  • Verified

Made me pay 14.90 extra to "re-deliver" flowers

published

It was my best friend's birthday, and I paid $112.40 AUD (including +5 for early delivery) to send her flowers. There was so much stressful back and forth to have these flowers delivered. Then they charged me $14.90 extra for redelivery and would not refund that extra payment when I made a complaint. I Googled other flower companies and could not find another company that charges for redelivery. Not worth the stress.

Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne, Victoria
Flowers Across Melbourne
Kat F.Flowers Across MelbourneSend a private message
Kimiya S.
Kimiya S.
Flowers Across Melbourne
Kat F.Flowers Across MelbourneSend a private message
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Questions & Answers

kathryn hourihane
kathryn hourihaneasked

Would like to send flowers to a friend in Melbourne. However wary of using international web sites because Im ordering from the uk, and unsure how secure the payment site is because a few years ago I sent flowers from another flower company and my visa card was intercepted through fraud. What reassures can you give me before purchasing flowers and wine?

1 answer
Flowers Across Melbourne
Kat F.Flowers Across MelbourneSend a private message

Get an answer from our members and Flowers Across Melbourne representatives

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