Reviewer Photos & Videos
Great service - not so great flowers.
The flowers I ordered were delivered earlier than expected and the service was great. But unfortunately the flowers did not match the description or photos on the website which is utterly disappointing. I think the pictures on the website definitely exaggerate the size when in reality, the flowers are much smaller than you would expect. So I would say not good value for money.
Flowers from afar
Hello from Canada
My daughter with covid did her citizenship by computer zoom, with no
celebration with family and friends live.
I wanted to send her something bright living and share some wine and chocolate via zoom. It was perfect arrived on time and we got to share and celebrate from afar, two time zones and a day appart.
The orchids are perfect, the wine and chocolate delish and even her two kitties got in on the celebration with the ribbon... I should have asked for extra ribbon.. next time ...
Thank you so so much for making it special for my new Auzzie daughter..
see you soon Melbourne...
I am very happy with my purchase, customer service is amazing, and the chosen design of flowers is absolutely beautiful! I will be using this company again. Will recommend 100%
Amazing service and amazing products!
I purchased a flower bouquet, birthday mug and a birthday balloon and it was all delivered to my front door with immaculate presentation! I loved the additional ribbons and decorative touches added to gifts I bought. Would definitely recommend their services to anyone!
Super pleasant experience
So happy with their service. It was my first time ordering flowers online I’ve always been hesitant as I never knew how the bouquet would turn out etc but they are amazing. The website is so easy to use, the flowers are beautiful but inexpensive with so many to choose from. They have express delivery for only $5 extra. And the communication was superb, they answered all my questions promptly. I will be a returning customer. Thank you
Never Disappointed ! Happy Customer
Thank you - I just to let you know that I only use Flowers Across Melbourne for all my gifts and deliveries as your products and service are outstanding - thank you !
I ask everyone that I arrange flowers for to send me a photo of the flowers and they are always as shown on the website, i am never disappointed by what I have sent. Their updates via email is exceptional as well - I get excited when I know the flowers are delviered - again thank you - the epxerience is always great !
A totally satisfied customer
I have never ordered flowers online before, so didn't know what to expect. Placing an order on the Flowers Across Melbourne website was very simple, and the choice of beautiful flower arrangements quite amazing. Prior to placing my order, I telephoned to check whether or not my choice of colours was available. The florist I spoke to was so very helpful and understanding. On the day of delivery, I was kept informed of the progress of the delivery through e-mails, and another message when the flowers were delivered to Mount Waverley to a very ...dear friend celebrating her birthday, unfortunately, at home alone due to isolation restrictions. My friend was delighted with the flowers, which brought great joy to her during what has been a very difficult time. I found all aspects of the transaction with FAM to be conducted very professionally and, above all, totally customer-focused. This really is exceptional service. I've already recommended FAM to friends and family, and would most certainly use them again.
Absolutely happy with service and product.
Message was sent to me when flowers were delivered to Hillside. Definitely will be using them again. Flowers were exactly what they were on website. Thank you
I ordered flowers for my daughter in law , from Sydney to Melbourne .I did my order via telephoning.The lady was easy to talk to and my order arrived the next day as promised and my daughter in law, loved them ..The flowers where fresh , bright and beautiful .I would use this company again ..
Flowers went above and beyond what I expected
Thank you so much for the lovely flower arrangement you sent to my mum for her birthday. She couldn't have her birthday parties because of isolation restrictions so I hoped the flowers would brighten her day and they certainly did that. The arrangement you sent was spectacular and she loved them. You made such a difference to her day. Thank you :)
Excellent service and product
Great website. Easy ordering and payment from NZ. Flowers were delivered same day as promised and were of excellent quality. Follow up email advising delivery appreciated. Recipient was thrilled so sender(me) will definitely use again.
Exactly as pictured on website
Very happy with my dealings with flowers across melbourne, beautiful flowers were delivered same day to Clyde North to a very happy recipient . Exactly as shown in the picture, would use again and recommend to anyone looking for quality flowers for a good price.
Excellent Customer Service
It was the first time I have used this company and from the ease of using the website, to ordering and the prompt delivery I would definitely recommend them to anyone. The products ordered were exactly as per the website and the recipient advised the delivery person was lovely.
I have used Flowers Across Melbourne several times and can’t praise them highly enough. Products always delivered in time and were exactly what I ordered. The website is easy to use. All in all a very positive experience.
Thank you soo much for delivering these beautiful flowers to my daughter , she cried when she received them . It’s lovely for me to send her a treat as I live in the Uk. I’ve used you before and I’m very pleased with your quick delivery and beautiful flowers .
Beautiful flowers incl beautiful wrapping, next day delivery. Good quality and decent pricing. My friend thought they were stunning. So lovely my sister used them also. Good follow up communication from the florist. I would by from Flowers Across Melbourne again.
Great Bouquet, Great Longevity
Celebrating a 35th anniversary and left it to FAM to choose the bouquet. It was a great choice and amazing that the flowers I lasted just over 19 days before throwing them out. Some of the bouquet was still in good condition and kept going for nearly a week more. VERY impressed with the quality and longevity of the bouquet supplied. Not the first time I have had such good results with FAM.
Exemplary Customer Service
Beautiful and wide choice of flower arrangements, attention to detail after purchase selection with confirmation of purchase, tracking time of delivery and finally email advising time of delivery. Very professional and extremely reliable service. I wouldn't hesitate to recommend FAM and shall continue using this service in the near future.
Flowers Across Melbourne Delivery
Absolutely fabulous in customer service. Wouldn't hesitate to utilise their services again.
Very obliging, happy people to deal with and my delivery was perfect. Thank you for going the extra mile.
Beautiful flowers and service
Great customer service! FAM responded quickly to emails and were very accommodating to special instructions. Beautifully wrapped flowers also! Very pretty pastel colours and lovely range of flowers in bouquet. Great value for the price. Very happy!
I ordered a Birthday Lolly pot for my Granddaughters Birthday.
She was delighted with it.l thought it was very good value for money.
Very professional company.Promptly answered my queries and delivered when requested.l was also notified when delivery was finalised.
Definitely use this company again.
Good selection, great customer service
I wanted to send flowers to my fiancee in Frankston, so I chose FAM because they were cheaper than the Frankston shops I found (even after a higher delivery fee for the distant location) and had better selection. My fiancee loved the arrangement, and delivery was perfect; while they couldn't guarantee a delivery time, a staff member told the driver that I'd like a late delivery if it would fit his schedule, and delivery ended up being pretty close to what I'd requested. (Staff member even emailed me to make sure I understood what was going on!) I also appreciated the "successful delivery" email. I'll definitely be a repeat customer.
The Absolute Go To for Flowers.
Professional, friendly and ready to help. Beautiful flowers and arrangements. Reliable delivery letting you know when flowers have been dispatched and when flowers have been delivered. Highly recommended. Thank you.
Fast reliable delivery.they even contact you when flowers are delivered and they tell you if was hand delivered.very professional. Would definately use there services again.highly recommend .great
Professional Service & Delivery
First time using a florist in Melbourne. Order of balloons & teddy bear were of high quality product. On the day, I received txts to tell me what the estimated of delivery would be. Would use again and fully recommend.
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