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Flowers Across Melbourne

Flowers Across Melbourne

4.8 from 380 reviews · View Statistics
See the Best Flowers & Gift Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Flowers Across Melbourne

Reviews

5.0
1 review
5
(1)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (1) · No
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Joanne D
Joanne DGreater Melbourne (Metropolitan), VIC

Gorgeous Flowers

published

Great service, team and drivers are very efficient. Will definitely be using your service again in the near future! Thank you once again for our lovely flowers! Keep up the great work!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes

Questions & Answers

kathryn hourihane
kathryn hourihaneasked

Would like to send flowers to a friend in Melbourne. However wary of using international web sites because Im ordering from the uk, and unsure how secure the payment site is because a few years ago I sent flowers from another flower company and my visa card was intercepted through fraud. What reassures can you give me before purchasing flowers and wine?

1 answer
Flowers Across Melbourne
Kat F.Flowers Across Melbourne

Hi Kathryn,

Apologies for the slow reply (had to become a fully paid up member of product review to let me answer).

I can certainly understand your concerns given your past experience!

Some of the steps we take to ensure a safe experience are:
- we never store your credit card details
- we use one of Australia's largest and most trusted payment providers eWay to process credit card payments
- we offer a PayPal option on checkout for those who prefer to checkout this way
- we use the latest SSL secure certificates so that all information is highly encrypted (these go through a business verification process before we're allowed to use them, which you can also verify within your browser when you visit our site)
- our website and computers are regularly scanned for vulnerabilities and are patched accordingly if anything is found
- we take a proactive approach to ensuring we're up to date with any security issues that may affect us or our customers

I hope that helps, but please let me know if you have any further questions or concerns, I'd be happy to help.

Thank you
Kind Regards
Rob

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