Perfect place to order funeral flowers from.
Inexpensive, professional, kind, compassionate. They called me to check that all of the delivery instructions were correct. Sent me an email when flowers were delivered. I don't live in Melbourne so I wanted somewhere local to sort the flower delivery for my cousins funeral. I'm so glad I used them. I was surprised at the size of the bouquet I ordered as I expected it to be smaller for the price. I spoke to them a couple of times and they were extremely kind and helpful. They made a hard task much easier to do. Would recommend them highly.
Beautiful flowers and Friendly staff.
Flowers across Melbourne have beautiful flowers and they were all so friendly and kept you up to date with the process of your order. Also loved the idea of being able to pick exactly what you want from the choice of flower down to the colour! Was exceptionally happy and would highly recommend.
- Verified customer
My new favourite go to for gifts!
Took a risk & tried this company for a gift, so glad I did. They were the cheapest by a mile, stayed in touch & let me know when my gift was delivered & the gift was so beautiful I was actually shocked at how good it was for the price I paid! I didn’t opt for any special greeting card ect. and it was still delivered perfectly packed and presented so beautifully! I’ve tried so many different websites over the years, and usually end up disappointed from the quality of what they deliver compared to what I paid. This time it was the opposite, I won’t use anyone else now and I’m wrapped I found these guys! Especially for last minute gifts!
- Verified customer
Excellent service every time
I'm currently living in Europe so arranging gifts for my mother was not easy. I checked Flowers Across Melbourne's website and was able to send my mother gifts for her birthday and mothers' day.
They delivery on time, every single time and my mother gets exactly what I ordered. They even send me confirmation when the gift is delivered.
My mother is always surprised and happy.
Beautiful flowers & quick delivery
The flowers are beautiful and affordable and were delivered quickly. I was even able to add some gourmet rocky road at a reasonable price. My daughter was very happy with the gift and I was impressed with the service. I will definitely use them for all my Melbourne flower needs
- Verified customer
Great service and lovely flowers
Great customer service at Flowers across Melbourne- nothing is too much trouble. Value for money and you get what you ordered. I placed my order over the phone as I had a specific request and I was so impressed with the service I received. The order was beautiful and looked like the illustration on the website - just different colours.
Stunning flowers and exceptional service
Flowers Across Melbourne is my go to place for ordering flowers in Melbourne. I live in the United States, and initially took a chance based on a generic internet search but I have been so thrilled with the ease of ordering, variety & price range of their product, clear communication & tracking, and ultimately the quality of the floral arrangements... it couldn't be better.
My second order with them was a boxed arrangement of orchids for Mother's Day. The delivery was made at 8am so she had the whole day to enjoy them. The colors and quality w...ere AMAZING and my mother was so happy in receiving them that she took them around her whole aged care home to share the delight with the other residents. Given that I live so far away and I couldn't be there in person, I couldn't ask for more. Thank you!!
Beautiful products & great service!
I have used flowers across Melbourne as my go to option for gift delivery for a number of years now, and I have to say, that their service is second to none.
When you’re time poor, and ordering a gift on the run, sometimes mistakes are made.
I’d love to give a special mention to Nadina & Emily for their birthday exceptional customer service today, in resolving an error with double ordering and incorrect dates thanks to tech difficulties.
This issue was sorted within the same afternoon and I’m so grateful that there are great people working in the customer service industry with such high standards and attention to detail.
Definitely will continue to use flowers across Melbourne in the future.
Had two deliveries in one day - awesome service
A friend and her brother lost their elderly mother and I was asked to send flowers to each respective family.
I did a google search and Flowers across Melbourne popped up, what a fast, easy and convenient online service.
Not only was the online service brilliant the delivery was very timely & efficient and I received emails to advise that both deliveries had been made, this was all same day service.
I will always use Flowers across Melbourne whenever I am required to send flowers in the future.
Great to see they are now in Sydney!
Wow what an exceptional online service !!
This is my first time using this online florist and I have to say I would definitely recommend “Flowers Across Melbourne “ to everyone. Not only are the flowers exceptional for the price but the customer service I received was amazing .Thank you Mel for all your help and support .
I’ve never experienced such great customer service !!
Fantastic quality and fantastic service
After several years of using another "high end" florist they decided not too deliver into far away areas like Wantirna and Rowville. l then discovered Flowers Across Melbourne which have a huge range of quality flower arrangements and delivery costs much less than what l was used too. Also receiving immediate emails re delivery is terrific.
Questions & Answers
Would like to send flowers to a friend in Melbourne. However wary of using international web sites because Im ordering from the uk, and unsure how secure the payment site is because a few years ago I sent flowers from another flower company and my visa card was intercepted through fraud. What reassures can you give me before purchasing flowers and wine?
Kat F.Flowers Across Melbourne
Apologies for the slow reply (had to become a fully paid up member of product review to let me answer).
I can certainly understand your concerns given your past experience!
Some of the steps we take to ensure a safe experience are:
- we never store your credit card details
- we use one of Australia's largest and most trusted payment providers eWay to process credit card payments
- we offer a PayPal option on checkout for those who prefer to checkout this way
- we use the latest SSL secure certificates so that all information is highly encrypted (these go through a business verification process before we're allowed to use them, which you can also verify within your browser when you visit our site)
- our website and computers are regularly scanned for vulnerabilities and are patched accordingly if anything is found
- we take a proactive approach to ensuring we're up to date with any security issues that may affect us or our customers
I hope that helps, but please let me know if you have any further questions or concerns, I'd be happy to help.
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