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Flowers Across Melbourne

Flowers Across Melbourne (page 3 of 13)

4.8 from 244 reviews

Reviews

Review distribution

5 star
223
4 star
8
3 star
1
2 star
2
1 star
10

Amazing Service and Product

published

I have used these guys over 5 times . Their service, attention to detail, fresh product that actually arrivese picture looking better than the picture is fabulous. Well done and Thanks.


Perfect place to order funeral flowers from.

published

Inexpensive, professional, kind, compassionate. They called me to check that all of the delivery instructions were correct. Sent me an email when flowers were delivered. I don't live in Melbourne so I wanted somewhere local to sort the flower delivery for my cousins funeral. I'm so glad I used them. I was surprised at the size of the bouquet I ordered as I expected it to be smaller for the price. I spoke to them a couple of times and they were extremely kind and helpful. They made a hard task much easier to do. Would recommend them highly.


Fabulous service

published

Wonderful service from the team at Flowers Across Melbourne. It was a delicate delivery situation which they handled with the utmost respect. Highly recommend this company. They stayed in touch with me through from order to after delivery

Natalie Turner

Natalie TurnerGreater Melbourne (Outer), VIC

Beautiful flowers and Friendly staff.

published

Flowers across Melbourne have beautiful flowers and they were all so friendly and kept you up to date with the process of your order. Also loved the idea of being able to pick exactly what you want from the choice of flower down to the colour! Was exceptionally happy and would highly recommend.


Kmt

KmtVictoria

  • 2 reviews
  • Verified customer

My new favourite go to for gifts!

published

Took a risk & tried this company for a gift, so glad I did. They were the cheapest by a mile, stayed in touch & let me know when my gift was delivered & the gift was so beautiful I was actually shocked at how good it was for the price I paid! I didn’t opt for any special greeting card ect. and it was still delivered perfectly packed and presented so beautifully! I’ve tried so many different websites over the years, and usually end up disappointed from the quality of what they deliver compared to what I paid. This time it was the opposite, I won’t use anyone else now and I’m wrapped I found these guys! Especially for last minute gifts!


jazzy

jazzySouth East Queensland, QLD

  • 3 reviews
  • 4 likes
  • Verified customer

Excellent service every time

published

I'm currently living in Europe so arranging gifts for my mother was not easy. I checked Flowers Across Melbourne's website and was able to send my mother gifts for her birthday and mothers' day.
They delivery on time, every single time and my mother gets exactly what I ordered. They even send me confirmation when the gift is delivered.
My mother is always surprised and happy.


Leanne S.

Leanne S.

  • 2 reviews
  • 1 like

Beautiful flowers & quick delivery

published

The flowers are beautiful and affordable and were delivered quickly. I was even able to add some gourmet rocky road at a reasonable price. My daughter was very happy with the gift and I was impressed with the service. I will definitely use them for all my Melbourne flower needs


Libby H.

Libby H.South West, WA

Fantastic everything!

published

Amazing selections of arrangements and decent wines to choose from. Excellent prices in comparison with anyone else. Same day delivery, and the customer service team on the phone were fantastic. I would use again and recommend without hesitation.


  • Verified customer

Great service and lovely flowers

published

Great customer service at Flowers across Melbourne- nothing is too much trouble. Value for money and you get what you ordered. I placed my order over the phone as I had a specific request and I was so impressed with the service I received. The order was beautiful and looked like the illustration on the website - just different colours.

Exactly what I wanted!

published

Flowers Across Melbourne produced exactly the effect I had hoped for when I selected my flowers. Such an easy option for a beautiful flower arrangement delivered promptly and for a realistic price. Thank you! I will definitely be back.


Stunning flowers and exceptional service

published

Emma V

Emma VGreater Melbourne (Outer), VIC

Beautiful products & great service!

published

I have used flowers across Melbourne as my go to option for gift delivery for a number of years now, and I have to say, that their service is second to none.
When you’re time poor, and ordering a gift on the run, sometimes mistakes are made.
I’d love to give a special mention to Nadina & Emily for their birthday exceptional customer service today, in resolving an error with double ordering and incorrect dates thanks to tech difficulties.
This issue was sorted within the same afternoon and I’m so grateful that there are great people working in the customer service industry with such high standards and attention to detail.
Definitely will continue to use flowers across Melbourne in the future.
Thanks again!


Florence

FlorenceGreater Melbourne (Inner), VIC

Excellent service

published

Orchids were ordered and delivered in Melbourne's CBD within 2 hours - that's great service and the recipient was thrilled and sent a photo. They were exactly as pictured on the internet and we will use the service again.


Yvonne

Yvonne

  • 3 reviews

Had two deliveries in one day - awesome service

published

Exceptional

published

Very friendly and also helpful when ordering from NZ. I had difficulties with the accurrate address and was so grateful for the excellent service and tracking provided to ensure my friend received special flowers. The flowers were beautiful and showed creativity and flair.

This is perfect.

published

Very helpful and friendly staff to work with. Only florist I will use in Melbourne. I made an error on delivery date the team went above and beyond to fix.


AJ D.

AJ D.Greater Melbourne (Metropolitan), VIC

Wow what an exceptional online service !!

published

This is my first time using this online florist and I have to say I would definitely recommend “Flowers Across Melbourne “ to everyone. Not only are the flowers exceptional for the price but the customer service I received was amazing .Thank you Mel for all your help and support .
I’ve never experienced such great customer service !!


Judith D

Judith DHolder 2611, ACT

A beautiful bouquet

published

A lovely bouquet delivered to my daughter this morning for her birthday , l always appreciate that Flowers Across Melbourne notify by email when the delivery has been made. I have been very happy with the quality of flowers and delivery over many years.


Plant delivery

published

Thank you to PlantsacrossMelbourne for organising an orchid in a glass bowl to be delivered to a relative in Melbourne. The orchid was beautiful and was very much appreciated on delivery which was on the same day that I ordered it. Thank you to the team - much appreciated.


Paul

PaulGreater Melbourne (Outer), VIC

Fantastic quality and fantastic service

published

After several years of using another "high end" florist they decided not too deliver into far away areas like Wantirna and Rowville. l then discovered Flowers Across Melbourne which have a huge range of quality flower arrangements and delivery costs much less than what l was used too. Also receiving immediate emails re delivery is terrific.


Page 3 of 13

Questions & Answers

kathryn hourihane

kathryn hourihaneasked

Would like to send flowers to a friend in Melbourne. However wary of using international web sites because Im ordering from the uk, and unsure how secure the payment site is because a few years ago I sent flowers from another flower company and my visa card was intercepted through fraud. What reassures can you give me before purchasing flowers and wine?

1 answer
Flowers Across Melbourne
Kat F.Flowers Across Melbourne

Hi Kathryn,

Apologies for the slow reply (had to become a fully paid up member of product review to let me answer).

I can certainly understand your concerns given your past experience!

Some of the steps we take to ensure a safe experience are:
- we never store your credit card details
- we use one of Australia's largest and most trusted payment providers eWay to process credit card payments
- we offer a PayPal option on checkout for those who prefer to checkout this way
- we use the latest SSL secure certificates so that all information is highly encrypted (these go through a business verification process before we're allowed to use them, which you can also verify within your browser when you visit our site)
- our website and computers are regularly scanned for vulnerabilities and are patched accordingly if anything is found
- we take a proactive approach to ensuring we're up to date with any security issues that may affect us or our customers

I hope that helps, but please let me know if you have any further questions or concerns, I'd be happy to help.

Thank you
Kind Regards
Rob


Get an answer from our members and Flowers Across Melbourne representatives

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