??!
1 photo
Fly365.com

Fly365.com (page 4 of 55)

3.8 from 1,083 reviews

Reviews

(697)
(79)
(18)
(18)
(271)
  • Transparency
    3.1 (388)
  • Customer Service
    3.4 (443)
  • Trip Completed Yes (61) · No (387)
  • Ease of Booking
    3.7 (438)

Reviewer Photos & Videos

  • More

Sukhman

SukhmanSouth East Queensland, QLD

  • 3 reviews

Scam and uderstaffed

published

Called them and had to wait 4 hours and the phone just hung up, gave me a bloody headache. They want you to hang up from frustration and anger so you don't cancel your ticket and they can bank the profits. Unless you do not value your time, please pay more for a better service.

2 comments
Fly365.com
Customer S.Fly365.com

Hi Sukhman

Can i have your reference number

Fly365.com
Customer S.Fly365.com

Hi Sukhman

Thanks for your time of the phone , give us a call in 2 days and we can see what the waiver situation will be


Flight cancelled?

published

I booked 17/01/20 fly 365 Fiji airlines just called now to confirm it with the airlines as well I got told that the booking has been cancelled on 20/01/20 with out my knowledge I been on the phone with the 365 for 4.30 hours no pickup don’t know why to do it’s stressful really

2 comments
Fly365.com
Customer S.Fly365.com

Hi Errorl

Can i have your fly365 reference

Fly365.com
Customer S.Fly365.com

Hi Errol

Thanks for your time on the phone have a great flight with the family

Cam

CamSydney, NSW

  • Verified customer

Small issue with ticketing - now resolved

published

Small issue with ticketing and multiple ref numbers supplied - now resolved very quickly and easily. It was much easier via this site than Fly365 which is a little odd. All sorted now.

ozgadgetguy

ozgadgetguyMelbourne

  • 4 reviews
  • Verified customer

Same as others - flight "confirmed" but no tickets - airline say fly365 cancelled it

published

I booked 2 months ago for a flight in April. I got fly365 and airline references and a "confirmation" email from fly365. I was unable to select my seat using the airline reference so I called them - they told me fly365 cancelled the booking!

My online fly365 status says "ready to fly" but not according to the airline! Seems like a common trick they do. I can't get through on the phone.

I'll be raising a dispute with my credit card company and booking elsewhere. Of course it will cost me more now :-(


Ank

Ank

  • 2 reviews

Excellent service

published

I have booked the ticket and the confirmation number is not showing up on airline website. CSR helped to resolve this issue. Excellent customer service and response in time. Thanks

5 comments
Fly365.com
Customer S.Fly365.com

Hi Ank

Reference Fly365 reference number please

Ank
Ank

3V2BBG

Ank
Ank

Please call me asap i have my number on the booking


booking ref wrong

published

when calling emirates the airline ref is wrong i am flying in 3 days and airline is saying i have cancelled booking ref. Trying to call fly365 long wait of more then 1 hour.

2 comments
Fly365.com
Customer S.Fly365.com

Hi Rahim

Fly365 reference number please and we can investigate

Rahim L.
Rahim L.

Fly365 Reference 1VBHHC
Airline Reference PH3EYN


Why did I choose the cheapest option.

published
1 comment
Fly365.com
Customer S.Fly365.com

Hi Christopher

One of the consultants is calling you, hope all sorted for you


AJAY P.

AJAY P.Greater Melbourne (Inner), VIC

Chat - Better, Email - Good-, Phone - worst

published

I was on call waiting for someone to answer for 20 minutes ended up with no answer-. very bad experience. I don't know if they have 24 hours live support. I got a guy on chat and he helped me with my query. However, chat is also not 24 hours. Email support is quite good but I was not satisfied with the answers. I don't know if they are understanding English or not. I got different answer for my question. I asked second time still it was different.

However, prices are good. If you are booking before long time of journey, you can go with them but I am afraid about short time booking.

  • Verified customer

Booking cancelled without notification

published

I booked a flight to the Netherlands on the 15th of December and received a confirmation email with a tax invoice. I paid the correct amount and no money has been refunded. I called the airline (Qatar Airways) today and they told me the booking was cancelled on the 18th of December. We have not received any notification regarding this and are supposed to fly out on the 7th of February. I contacted fly365 and they got back to me with a new reference number that was recognised by the airline. I’m all booked in and ready to go. No perfect review because of the slight scare we got, but otherwise no complaints

Shang

ShangGreater Melbourne (Inner), VIC

Airline reference is unrecognized!!!!!!!!

published

Fly 365 reference EHTTVM, Airline Reference S9KCGT.
I haven't received my itinerary! And the airline reference is unrecognized when I search at Thai Airway. When I try to contact the phone number listed on their website, it says the Australian contact centre is shut currently! What is the point to list the number on your webisite????????????I will dispute this transaction with my bank as I paid but received no service or goods

2 comments
Fly365.com
Customer S.Fly365.com

Hi Shang

We have tried this reference number and it works

Shang
Shang

Ricardo

RicardoSydney, NSW

  • Verified customer

Tickets confirmed by fly365.com, but airline LATAM says PNR IS NOT VALID!

published

Tickets confirmed by fly365.com but not ticketed with Airlines (LATAM and QANTAS)

Ref. Fly365 ref. WV88QU / LATAM PNR QDJIVB

My ticket has been confirmed by Fly365 but airline says the PNR IS NOT VALID and passengers are not ticketed. The airline PNR checked OK on the day of purchase after Fly365 sent me the confirmation however today, 7 days after, LATAM does not recognise the PNR provided by Fly365. Fly365 service centre only operates Monday to Friday and response via e-mail is not quick enough considering the importance of the issue. This is very serious! Please someone contact me ASAP.

3 comments
Ricardo
Ricardo

Ref. Fly365 ref. WV88QU / LATAM PNR QDJIVB

Fly365.com
Customer S.Fly365.com
Ricardo
Ricardo

No airline reference number

published

FLY365 reference number: KPS9HE
We have not received an airline reference number. URGENT - flying tomorrow
We have tried calling and emailing fly365 with no answer. Have also tried calling the airline but they are unable to help

1 comment
Fly365.com
Customer S.Fly365.com

Flight not available. EVERY TIME. At the very end of the process. So annoying.

published

Flight not available. EVERY TIME. At the very end of the process. So annoying. Tried many times, different flights, different days. Tried again a week later. Never ever worked. Not recommended.

1 comment
Fly365.com
Customer S.Fly365.com

Vikrant

VikrantMetropolitan Adelaide, SA

Tickets confirmed by fly365 but not ticketed with Airlines

published

My tickets has been confirmed but airlines says the passengers are not ticketed yet, we have to fly in 2 days and found this while requesting for meal option. Pathetic service and these guys are not available over the weekend to response on customer service. Airlines says they haven't received the payments yet and ticket are not issued

7 comments
Fly365.com
Customer S.Fly365.com

Hi Vikrant

Can you send me your Fly365 reference ?

Vikrant
Vikrant

Fly365 reference number is A00VQM

Fly365.com
Customer S.Fly365.com

Thanks let me check

No airline ref no given

published

Unable to check in for flight as no airline booking ref supplied by Fly365
My Fly ref no is M05GZP
Urgent please help. Am flying out in 3 hours time!
Cathy

1 comment
Fly365.com
Customer S.Fly365.com

Booking reference not valid

published

Hi, i booked 4 flight tickets yesterday but havent received an itinerary yet. Can someone from customer service please respond? The booking reference number doesnt pickup on the thai airways online portal.

9 comments
Fly365.com
Customer S.Fly365.com

Hi dinesh

Can i grab your Fly365 reference number

dinesh
dinesh

T0G4CW- I did book for my friend. His name is Saravanan Murugesan

dinesh
dinesh

The reference number doesn’t get recognised in Thai airlines website


Kuldeep singh

Kuldeep singhPerth, WA

Date change matter

published
6 comments
Fly365.com
Customer S.Fly365.com

Hi Kuldeep singh

We have sent you a copy of your new flights , Just checking your refund was processed

Kuldeep singh
Kuldeep singh

No I didn’t get my refund back

Fly365.com
Customer S.Fly365.com

hi Kuldeep singh

Let me chase this with the bank it may not come though till Monday due to the weekend


Mohammed Gulyara

Mohammed GulyaraSydney, NSW

Flight booking cancelled after payment was cleared

published

I booked flights to Turkey on Tuesday night and was extremely happy with how fluid the booking process was. I received confirmation from the airlines as well almost instantly and I managed to book the seats the same night. Unfortunately today I noticed the booking had disappeared from my Qantas app and the airline had no confirmation on it anymore either. My credit card payment has also been cleared and it appears that the booking has just been cancelled. This is highly infuriating and I want to know what the hell is happening.

2 comments
Fly365.com
Customer S.Fly365.com

Hi Mohammed Gulyara

Can we grab your Fly365 reference number

Mohammed Gulyara
Mohammed Gulyara

Hi thanks for reaching out. After I made the complaint, I was issued with a new reservation number. Thanks for that. However, I would like to know why it was cancelled in the first instance?


Booking Issues

published

EDIT: The issue was resolved.

The first leg of my flight was cancelled so I made numerous calls and got an alternative flight. But I am still waiting for the confirmation of the reissued ticket, even though I have contacted Fly365 quite a few times. The flight is supposed to depart in less than 40 hours.

The ticket for the connecting flight was confirmed by Fly365 three weeks ago. I cannot get onto my connecting flight without the confirmation of the ticket for the first flight.

7 comments
Fly365.com
Customer S.Fly365.com

hI john

Can i have your Fly365 reference number

John
John

KQ0ZBX

Fly365.com
Customer S.Fly365.com

Easy1985

Easy1985Greater Melbourne (Inner), VIC

Emirates confirmed NO tickets been purchased even though recieved full confirmation from fly365 and $4k taken from us

published

We booked tickets on the 16/01/20 and paid in full for flights from Melbourne - Dubai - London- Dubai - Bali for a HUGE trip we have planned ! We revived full confirmation saying tickets are confirmed with reference numbers .. have called Emirates and Qantas and neither of the booking numbers of reference numbers we have been given exist... in fact we were told that the airline hasn’t received payment even though we have paid over $4k for these flights with confirmation from the bank ! We emailed over 2 wks ago asking for confirmation and again like other people have called numerous numbers to no avail .. we need this sorting ASAP

8 comments
Fly365.com
Customer S.Fly365.com

Hi Easy1985

Can i grab your reference number so we can investigate

Easy1985
Easy1985

Hi,
Yes - Its MN70MB

Fly365.com
Customer S.Fly365.com

Page 4 of 55

See all Fly365.com reviews

Questions & Answers

Kaleem K.

Kaleem K.asked

who is shahrukh and where they are giving them cal services?

7 answers
Kaleem K.
Kaleem K.

i’m keep calling but after 2hours of hold on no one is there and even emaila are same copy paste

Gini
Gini

I was on hold for ages using the Perth number and then sharukah answered after being on hold for 20 calling the QLD number - i would try that.

Kaleem K.
Kaleem K.

so we have to try QLD num?


EYAN K.

EYAN K.asked

Hi! I booked my flight on 7th February 2020 and when I checked "manage booking" in the Emirates website, it says that I haven't been ticketed yet? My payment was already confirmed by fly365.

2 answers
Xiaoqiu B.
Xiaoqiu B.

me too, booked with thai airways and we are leaving this sunday . cannot manage booking at all

EYAN K.
EYAN K.

I have received my e-ticket now and emirates has confirmed my ticket, thank you for fast response FLY365


Laurence

Laurenceasked

I have not received any eticket. The extra payment was made to change my flight tomorrow. The rep said the ticket will be reissued tonight as promised on the phone
Ref:R0m57u
Will complaint to atas if no hope

1 answer
Pots
Pots

The same thing happened to us in vegas.


Get an answer from our members and Fly365.com representatives

Other Booking Services

Previous
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.