?
? !
1 photo
flybuys travel

flybuys travel

4.5 from 705 reviews · View Statistics

Reviews

  • Transparency
    4.7 (501)
  • Customer Service
    4.7 (501)
  • Trip Completed Yes (589) · No
  • Ease of Booking
    4.8 (564)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Newy mum

Newy mumHunter Region, NSW

Great Inclusions and so easy

published

My Flybuys Travel offer to Hawaii was excellent value for money and As well as flights, accommodation it included resort fees and 2 x meals per person per day.
It was an easy, hassle free booking.
The only thing I had to do was chase my flybuys points after the holiday as they weren’t automatically added to my account - but then Covid 19 hit just as we had arrived back so it could have been overlooked.

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeAccommodation and Flights
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Melbourne trip

published

My had travel with family member to Melbourne for them to have surgery , need book some flights home so used flybys travel again, all with previous experience the site was easy to use

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeFlights
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Maggie

MaggieThe Mallee, VIC

Easy Booking

published

Booking experience was very good, simple and easy. I will definitely book through flybuys travel again. i got a good price and flybuy points what more could you ask for.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation and Cruise
Similar opinion? Write a review on ProductReview.com.au!
Booking Services

Find out how flybuys travel compares to other Booking Services

Know better, choose better.

Compare all
Austin V.

Austin V.Sydney, NSW

  • 5 reviews

Easy to access and great services

published

Booking website is really convenient. Called to change date on my booking and it was a good experience with the customer service. Recommend to use if you like flybuys points.

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeFlights
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great service

published

Good and fast booking. Had a question and was answered promptly. I would use the service again although I don’t know if it offers the cheapest rate. Probably the same as other sites.

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeAccommodation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Very quick and simple process

published

The booking process was quick and easy, a confirmation email from flybuys travel arrived very quickly after I made the booking, with an itinerary and invoice arriving around 15 minutes after that.
The online system made the price very clear throughout the process, and was upfront about the costs involved in using different payment methods.

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeFlights
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Susan

SusanPerth, WA

  • 2 reviews

Not happy

published

Had to call them for Details of flight cancellations. Flybys didn’t call me. Terrible. Was left stranded in the Uk and had to find a flight home and I’m still waiting for refund

Incentivised ReviewNo
Trip CompletedYes
Booking TypeFlights
Similar opinion? Write a review on ProductReview.com.au!
Nicole

NicoleMetropolitan Adelaide, SA

Trip cancelled due to COVID-19 but flybuys were an absolute dream!

published

My trip was cancelled but I received a refund and my points back without much fuss at all. Customer service was outstanding even during a difficult time which is more than can be said for my flight provider.

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeAccommodation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Bruce P.

Bruce P.Murrumbidgee Region, NSW

  • 2 reviews

Our own travel agent

published

We use flybuys regularly for travel bookings and also to compare various lodgings and places. Seamless experience when you readership and book questions can be answered promptly even when travel goes pear shaped they are there the help

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeAccommodation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Booking Services

Find out how flybuys travel compares to other Booking Services

Know better, choose better.

Compare all
Amy

AmyDarwin, NT

excellent

published

Easy to search and select flights. Very easy booking online. When searching for flights flybuys offered the best price compared to airline website, will definitely use again in the future

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeFlights
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Mark

MarkSouth East Queensland, QLD

Flybuys ease of use

published

We find the Flybuys system very easy to use and the selection of hotels to be easy to continually vary venues when going to same destinations regularly.

Points collecting tools also varied and makes accumulating points achievable and rewarding

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeAccommodation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Heather L.

Heather L.Richmond-Tweed, NSW

Fantastic cheap overseas holiday

published

We booked a Thailand holiday, completed in February. Our agent was very helpful and we used our points for the flights, so we flew virtually for free. He also provided lots of helpful information.

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeFlights
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

LesleyR

LesleyRSouth East Queensland, QLD

  • 2 reviews

Superb Gold Coast getaway

published

We booked two nights accommodation at the Gold Coast (Broadbeach) as we were attending the Queen Concert and wanted to turn it into a mini-holiday. The accomodation was perfect. Location exactly as described, opposite beach and with fabulous views. The apartment had everything we needed and was scrupulously clean. Wouldn't hesitate to stay here again, or to use FlyBuys Travel

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation
Similar opinion? Write a review on ProductReview.com.au!
Brett Doig

Brett DoigSouth East Queensland, QLD

  • 8 reviews

Flybys is a awesome way to book flights and easy to use.

published

I have never had a problem when book with flybys and would highly recommend it.

The staff are easy to talk too and very friendly as well.

It is easy to us as well.

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeFlights
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Saidat

SaidatNorthern Region, NSW

Booking and remembering

published

Booking for a flight is very easy through flybuys and there is constant reminder from flybuys about the update on the flight. Booking with them and earning rewards is fantastic and more encouraging

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeFlights
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Booking Services

Find out how flybuys travel compares to other Booking Services

Know better, choose better.

Compare all

A perfect way to book accommodation! Easy, user friendly & no complications. I would definitely recommend!

published

The process was easy and with no complications.
Everything was up to standard and the accommodation was exactly as advertised via Flybuys.
I would highly recommend booking accommodation via Flybuys to anyone!

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeAccommodation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Sharon C

Sharon CGreater Melbourne (Inner), VIC

  • Verified customer

Excellent flights - value for money

published

My flights were booked through a flybuys promotion to book a return flight to London on British Airways and get 50 times flybuys points! Great flight choices and quality airline plus the bonus points. I also received flying miles points with my frequent flyers for Qantas so it was a win win. I highly recommend taking advantage of these deals when they come up!

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeFlights
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

REBECCA LAWN

REBECCA LAWNVictoria

Great experience so easy

published

No bad experiences here just an easy transaction. Although the original prices of the hotels could have better packaged deals. Maybe something with more inclusions. Overall seamless booking really would do
It again.

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeAccommodation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Sport Watchers

Sport WatchersSouth East Queensland, QLD

Melbourne trip

published

The booking was according to the description provided and did not have to pay any additional fees. The booking was for 2 weekend stays in Melbourne to watch the soccer on the first weekend and watch the women.s T20 final on the second weekend.

Ease of Booking
Trip CompletedYes
Booking TypeAccommodation
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Mina

MinaSouth East Queensland, QLD

Excellent service!

published

So easy and user friendly. Very accommodating and always extremely helpful. Especially as I had some last minute changes that were required for my booking. Thank you flybuys travel team

Transparency
Customer Service
Ease of Booking
Trip CompletedYes
Booking TypeFlights
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Page 1 of 30
See all flybuys travel reviews

Questions & Answers

Sharron L

Sharron Lasked

When will a refund be made on a cruise cancelled over 12 months ago? Never booking with flybuys again ever!

No answers
stevo

stevoasked

Why are flybuys sending requests for reviews of trips which have obviously been cancelled due to CoVid19?
Somebody there needs to correct this. My review:- Disappointing. Flybuys will not even refund our points back on to our statement when it is highly unlikely we will be able to re-book our triip

1 answer
Newy mum
Newy mum

We got to go on our trip. It was not cancelled. We returned the night before the mandatory quarantine started. This is a genuine review

Andrew F.

Andrew F.asked

HI The flight to Melbourne was cancelled more than a month ago and I was advised the points used could be re used for a Virgin flight.

No answers
See all flybuys travel questions

Get an answer from our members and flybuys representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.