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Focus On Furniture Online store

Focus On Furniture Online store (page 2 of 7)

3.9 from 123 reviews

See the Best Furniture Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
63
4 star
23
3 star
14
2 star
9
1 star
14

  • Verified customer

Never go back. Tricked to pay more

published
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers

Shane

ShaneSouth East Queensland, QLD

  • Verified customer

Quality goods, reasonable value and easy to order

published

A good experience overall - only issues were:
- dark knot in the delivered buffet which is taking some getting used to
- we were unaware there were certain items that would not be unpacked and put together (i.e. bed) so delivery fee seemed a bit over the top.

Having said that - the bed was not difficult to put together.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Focus On Furniture

Reine J

Reine JCentral Highlands and Goldfields, VIC

  • 2 reviews
  • Verified customer

Very happy

published

Great communication. Good range of products. Easy to use website. I’d have given 5 stars but the manager was rude to a staff member when I went in to collect.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Focus On Furniture

Nic

NicSydney, NSW

  • 2 reviews
  • Verified customer

Will definitely buy from them again

published

Easy to navigate the website. They were swift with all correspondence and kept me in the loop at all times. However I was told someone would put my dining table together and the chairs I had to put together on my own. The delivery men just dropped it off and that was it. They were easy to put together however this did impede on my rating.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Focus On Furniture


  • Verified customer

Product great, process not at all

published

Was told conflicting things about delivery timing, and not told that I had to pick up from Hallam warehouse with very limited hours until after I purchased. This would put me off purchasing again. Having said that the coffe table itself is good and I am happy with it.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Focus On Furniture


  • Verified customer

Really great service

published

I ordered my furniture from the online store. Within the same day I was contacted for my preferred delivery date. I was contacted 2-3 times in the week leading up to the delivery, which I found reassuring. All communications were polite, and I felt really valued as a customer.
The only issue I'd say I had was that the delivery guys were just a little unprofessional. Despite this I'd definitely shop with Focus On Furniture again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Focus On Furniture


fidelio1

fidelio1Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Always had a great experience with Focus On Furniture

published

I bought many items from Focus On Furniture over the years, as they have high-quality piece of furniture for the price.

Pick up from the warehouse is super easy and the staff are friendly.

I would definitely recommend the business!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Focus On Furniture


  • Verified customer

Beautiful solid set

published

So easy to to buy online, delivery was fast and the guys put it together very efficiently. I was so happy with their service. The bed frame is very sturdy and the finish is amazing. I was happily surprised at how light the bed is to move.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Focus On Furniture

P Burn

P BurnMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Easy experience and great product

published

Online experience was easy to make purchase. Quality of product and pricing was great. I had previously shopped around so i knew what I wanted. We picked up from warehouse and no assembly was required with product.

Review collected in partnership with Focus On Furniture

SUSAN HUNTER

SUSAN HUNTERGreater Melbourne (Outer), VIC

  • Verified customer

Excellent product and service, cannot fault either

published

Great website easy to navigate, Great Quality Great customer service team, easy to assemble, fantastic delivery service & communication, I would definitely use focus on furniture for future purchases, very satisfied

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Focus On Furniture


Martschinke D

Martschinke DMetropolitan Adelaide, SA

  • Verified customer

Onlinr buying, delivery, communication

published

Easy to navigate the online store. Found what I was looking for with ease. Buying process easy.
Quality of product very good
Assembly team were friendly and efficient
Communication on phone with enquiry less satisfying . Person not client focused.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Focus On Furniture


Was

WasGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Very good delivery and assembling services.

published

Delivery team was good and assembling of 2 beds and other furnitures I bought was professional.
Had a difficulty of knowing the time of delivery- which was slightly negative thing though.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers

Review collected in partnership with Focus On Furniture


  • Verified customer

Very happy

published

They rang to organise a delivery time. They delivered quickly. The staff assembled the furniture on the spot and did so efficiently. Overall very good service.

Shop LocationOnline Store

Review collected in partnership with Focus On Furniture


  • Verified customer

Couch great - assembly impossible!

published
Shop LocationOnline Store

Review collected in partnership with Focus On Furniture

  • Verified customer

Item perfect, delivery no problems.

published

Very satisfied, no problems with delivery. Item went together reasonably easy. Quality of the product is great. Making people do this survey and write min of twenty words not so great.

Shop LocationOnline Store

Review collected in partnership with Focus On Furniture

  • Verified customer

Bought two coffee tables to put together as one - worked well!

published

Love the tables, delivery was quick and easy, already came assembled, just had to put the glass pieces in place. Details were as described on the website. Would love if the table came in more colours!

Shop LocationOnline Store

Review collected in partnership with Focus On Furniture


  • Verified customer

Exactly what I was looking for

published

Loving my purchase. Such an easy process from ordering online to delivery. Delivery guys were great, they called when they were 30 mins away causing no disruption to my day to day activities.

Shop LocationOnline Store

Review collected in partnership with Focus On Furniture


  • Verified customer

Ordered easy. Arrived easy. Just great!

published

The range of stock was good. The quality is good and the delivery guys done all. Would be nice if they took the rubbish but that is no major problem. Thanks again :)

Shop LocationOnline Store

Review collected in partnership with Focus On Furniture


  • Verified customer

Excellent service provided by staff Member Roy

published

It was easy for me to navigate and find what I was looking for. I was quite satisfied by the large number of products that were available to browse and look at.I was happy with the quality of the products that I bought. Your staff member Roy provided me with an excellent customer service/assistance..

Shop LocationOnline Store

Review collected in partnership with Focus On Furniture


  • Verified customer

Couch great. Customer service mediocre.

published

Unfortunately we weren't made aware there would be a 6 week wait when we purchased our couch online. We weren't notified it had arrived in the warehouse, luckily we called them.

Shop LocationOnline Store

Review collected in partnership with Focus On Furniture


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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining and Sofas
Compare all Focus On Furniture

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