Ford Focus EPAS Power Steering Failure
This is just an update on the common EPAS failure in the 2011 - 2015 Ford Focus. I own a 2011 model, which is out of warranty by almost 2 years. After the EPAS steering failed, I was presented with a $6000 bill to repair it. I filed against Ford Australia in VCAT under the Australian Consumer Law. Ford settled and paid for the repair before the court date and the matter has now been finalised. I urge anyone else with this issue to do your research and if possible, file in consumer court under the ACL.
Ford Focus, A friendly and practical family car.
I often use it to work.Although this car is small, but also can be satisfied with the family.I also often participate in other car friends self-driving tour.I use the car every day.I provide daily maintenance, as well as periodic maintenance.My car is still relatively new, so there are no problems.
- Focus LW Mk2 (2012-2015)
WORST CAR EVER
Ford Focus 2015 model.
The car is experiencing all the same issues as everyone else's. Bucks/jerks/shudders/high revs.
Ford deny there is a problem, despite increasing the warranty specific to the clutch.
I have had multiple TCM upgrades and I have had 1 clutch replacement.
Ford have denied me a refund twice, despite breaching the Australian Consumer Law.
The ACL states that a product is deemed to have a major fault when the product has a problem that would of stopped the purchaser from buying it had they known about it.. and a major fault...
Technically a lemon
This car has had numerous issues with its Power-shift transmission\clutch. I bought the car brand-new and it has never had a new car feeling because of it's jerky starts. Very disappointing, but I will give it an extra star for the features and general build quality - it does feel a lot more robust than the other cars in the same class that I test drove.
Stay away .. horrible gear box
The gear box is a disaster always have an issue with the gear box and get ford to fix it - like every 10000~15000 K,
It's very dangerous car as it can't take off in the needed speed so it's very dangerous in freeway.
Ford are not trusted anymore and they refuse to take the responsibility of their trouble car which ended up heading to the court.
Very soon will here about a huge figure for combansetion .
Only a matter of time before there's a fatality....
Yet another unhappy focus customer with a steering assist malfunction fault!!! My local ford dealership has quoted $5818 to fix what I find out after the fact - is a common fault of this model, 6yrs old and a mere 66 thousand on the clock!!!! I bought this car new in 2012 under the false belief it came with a 5 star safety rating! Not quite sure how you earn that 5 stars unless steering is an optional extra!! I'm horrified to think of how many other unsuspecting families may be out there driving around in a ticking time bomb. Ford has deemed m...y car unsafe to drive and I'm not allowed to even drive it from the dealership because 'the steering could go at any time' they've been happy enough to let me drive my children around in it for the last 6 yrs!! Will be lodging a complaint with the ACCC... refuse to pay nearly 6grand for a known fault that has been recalled in America!
Avoid Ford Focus LW petrol version with automated dual clutch
Purchased late 2014 from dealer. 2014 model built August 2013. At 21,000kms clutch replaced, rear main seal and driveshaft recall. Next was TCM fix. Then fuel problem fixed under recall. Then another clutch, rear main seal and rocker cover gasket. And then the clutch was cleaned out. In between these fixed car was/is unpredictable to drive. Car has now done 40,000kms. Problematic car that doesn't seem to have a permanent fix. Clutch slips or shudders losing power to name a couple of things. Worst car I have ever owned and it was the newest one ...I have ever purchased. This is petrol automated dry dual clutch version not the wet clutch diesel model. Sold as automatic but really a dry, twin clutch operated by a computer instead of a clutch pedal. Stuck with a LEMON.
Power steering malfunction
I bought my car in March 2018, diesel titanium. Luckily I have a wet clutch gearbox, didn’t give me any trouble, however it’s not smooth. I have been getting this msg (steering malfunction, service required) for a month. I just turned off the car and turned back on, problem would go away. But today, it didn’t, I had to drive the car back home without power steering.
I have been reading blogs and reviews, Ford recalled this issue in USA not in Australia. I will be contacting Ford Australia tomorrow and dealer. Hopefully I don’t need to folk ou...
2011 FORD Focus Lemon
2011 Ford Focus Steering has failed. Its a know issue with Ford Australia but they refuse to recall or fix. USA has done a recall but not Australia. Would not recommend. I refuse to pay for a part thats failed due to no fault of my own. Ford even told me there was nothing I could have done to prevent it and that it is a know issue.
Dangerous to drive
Ford have lost the case against ACCC regarding faulty cars yet are refusing to fix the problems with them.
My ford focus stalls (automatic car), it will drive in reverse when I put in drive (and vice versa), the petrol gauge has not worked since day 1 and the time on the radio runs fast even though I always reset it.
The way myself and others are treated by the dealers is also a disgrace.
This is a perfect car I don't want to leave it in Greece I want it here in Australia as I have a d
We have a Ford focus c max we purchased in the UK it is a 2005 model diesel we only had it for 4 months,it unfortunately is stuck in Athens Greece as we travel around from UK, France, Germany Switzerland, Italy,&then Greece but unfortunately I got very sick spent 5 weeks in Athens hospital, when I was well enough to travel to Australia i wasn't able to travel back with my c max which I wanted to bring back to Australia ,but because we couldn't drive it back it's stuck in Athens ,it's one of the nicest cars I've had it went across al...l them country's and never missed a beat and so comfy I would love to get my car but can't afford all the charges they want and there is no Ford focus c max in Australia there is Ford focus but no c max, that car drives so well I really miss it but they want about $5000 with port charges, shipping cost, roll on roll off charges plus thing you never heard of .So if you know of anyone in Australia with a c max they want to sell please let me know also the cost to run that car was really great it cost us about $200 to $250 in diesel that's brilliant. Ask I lots of room took my disability scooter and 2 very large suitcases and 2 small cases.
- Focus LW Mk1 (2011-2012)
Power Steering Failure
You can add my Focus to the list needing to have the power steering replaced. Submitted a claim to Ford Australia for compensation but was denied as the car is out of warranty and too old. It’s only done 30000km. $3004 plus installation for the replacement part which four weeks later I’m still waiting on as they have no stock in Australia. After reading other reviews I will be following this up further with Ford Australia as I too should be entitled to some form of compensation. Apparently this issue was made know to Ford in May 2011; if I was aware of this, I would not have purchased this car. Other than that I have been reasonably happy with the car however in hindsight would not purchase again regardless of power steering issues.
I have been so lucky I've had the car only for three weeks and have encountered zero problems.
I have the base model,the drive is smooth and quiet and the finish of the car is all quality. The comfort level is outstanding... Compared to my other cars. Fuel is great 7.3/100.
Other all Im very happy..
Cheap ford substandard customer service.
We just had a service, tried to get the inbuilt GPS maps updated. It turns out that is not included, if you want to update the GPS you have to go on to the ford web site and buy a new SD card for $200 with no updates included. So if you want to stay up to date you have to spend $200 each year. This stinks! You can go to Jb HiFi and get a unit with life time updates.
Disappointing Ford focus
I bought new a 2013 ford focus. Was good getting the transmission recall done under warranty in 2016 but the car also needed the main seal replaced. We went through 3 sets of rear tyres to one front set and was puzzled as to why this was happening. 2yrs on now in 2018 and the shutter is back in the transmission so fortunately this was fixed under warranty (within 14,000km of expiry) and once again the main seal was leaking and we had to pay to replace it. A week after this was done the steering assist malfunction light comes on as i start my car. I was unable to drive the car and had it towed..its now costing me thousands to replace the steering rack..just unacceptable from a 5yr old car at 140,000km. Disappointing.
Most annoying pile of you know what
The first time I drove this car after I paid for it I turned on the indicators and the wipers came on. Have had it now for 6 months and still can't get used to this. And then make the same mistakes with my "normal" car with it's blinkers being on the "normal" side. This car and others like it should not be allowed to be this way in our country. Another thing that irks me about this car if you want to flash you indicator once or twice, forget it!!! This car flashes them for at least 5 seconds by default even when not needed. It also makes the in...terior light come on by default when you switch the car off and it stays on for a good 30 seconds whether you want it to or not. Revealing your face to the whole outside world the moment you pull up. Forget any idea of doing any surveillance with this bomb. It takes only premium oil 5W30 expensive every time you change it and the filter is just as costly. The brakes on these same as Mercedes. The pad only covers the middle of the rotor so it wears a track right in the centre of the rotor leaving a lip on the rotor and it needs to be replace whenever you have to change your pads. The clutch is pretty much the same on a manual so after the car gets about 80000 ks on it the clutch will be weaker for the next 80000 and will slip when you need to get away from the lights at speed. Then there is that annoying chime when you immediately don't put your seatbelt and you turn the key letting your neighbours know that you are off to work at 4am. How annoying at such an hour. Oh but there is an upside to this car. It does have rather a nice sounding stereo and good aircon. Feul economy is not that great at around 7.5 on average for 100km highway and up to 10 litres to 100 around the city and performance compared to some Korean models 1.6 engines can run rings around this Focus 1.8. But the focus feels a bit quieter and more modern. All in all it's just a work car. But maintenance cost can be skyhigh in comparison to other models
Worst car out there
Worst vehicle I’ve ever owned.
I’ve had 3 ford cars.
Now I’m gonna sell it at another dealership and buy a completely new car. I’m glad they got fined 10 million dollars. They should have been fined more!
Worst customer service error given.
First was the 2014 Ford Fiesta which had a serious transmission problem. I had to discuss this to my parents for months to years and a bit before they listed to me about the problem. I went to ford multiple times. All the times they said it was fine nothing wrong with it. After more complaints th...ey did a software update, which fixed it for 1-2 weeks than they did clutch replacement which solved it for 6-8 weeks before the problem came back. Than back to a software update where they left it there cause they couldn’t do anything anymore. I was stuck with it until 2015 late where they only offered a upgrade of $10,000. I got into a 2015 Ford Focus in December 2015 but didn’t get it until January 2016. I ended up paying $12,500 on the upgrade. They ripped me off $2,500. Than I drove the car for nearly 10,000km where I noticed the problem starting and didn’t want to go through with it again with Ford. But I had too. I sold it though ford and they gave me $20,500 back but told me I had to buy another one of there’s. I than got the 2016 Ford Focus model cause they said it didn’t have the dual clutch problem but a 6 speed auto and rated 5 stars. I had to pay $22,951.00. The car was fine for the first 15,000km but than I noticed something not quite right with it. I continued driving until 25,000km where I noticed the jerking started. At 30,000km I made my first complaint to the dealer and they did the service and the software update. After the update the problem became more frequent and now at 37,000km i now have to get it looked at again and checked to see how serious the jerking is and if it needs the clutch replaced. I’ve just done it today and now have to wait another 2 weeks while the car adepts up to your driving style.
- Focus LW Mk1 (2011-2012)
I have had my Ford Focus sport for 5 years now bought it from new and about a year or 2 ago I had problems with the clutch shuttering I took it back a few times and they just blamed it on my driving. Wouldn’t look at it or fix it. Now I had to replace my heating core in it which they quoted me $2,200 to fix and wouldn’t come to the party to pay for half as I only had an extended warranty which didn’t cover it. As a loyal member and customer I find this disgusting of ford to treat there customers like this. It is another obvious fault in the For...d Focus they would not admit to. I took it somewhere else and cheaper to get fixed and they said they have had heaps of them in getting the heating core fixed. I wouldn’t recommend anyone to buy a ford ever.
Used to have a ford focus
The potential to be a great car, but it is not. Faulty transmission that has a 4-5 second delay on acceleration, very dangerous An intermittent fault in the cruise control, also very dangerous, and the noisiest car I have even driven.on non skid surfaces. Trade in value? Informed people do not want them. The Ford dealership did not acknowledge there were any faults. I offered the manager my car for a week to drive his wife and kids around in, he declined the offer. No more Fords for me.
Great little car
Great little car for basic running around. Packed full of features. Lots of boot space for its size. Feels more like a larger sedan to drive but has the convenience of being a small car for city parking. Loads of tech so its full of features and feels more like a premium vehicle than a small run about
Questions & Answers
anyone had issues with this model? looking to buy one as long as it's not a lemon ,and it is manual
Hi Peter, I probably can't make a comment on a manual MK1 but trust me if you think of buying an auto, my advise would be to RUN as fast as you can away from it. I have had nothing but trouble with the gearbox in mine and have just had it fixed for the 9th time, so fingers crossed they got it this time. Good luck but buy another brand.
Hi I have a 61plate ford focus titanium I have a heating problem it works in all areas but to my feet why what could it be ?
|Category||Cars and Hatchbacks||Cars and Hatchbacks||Cars and Hatchbacks||Cars and Hatchbacks|
|Drive Type||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)|
|Wheels||17" Alloy||17" Alloy||18" Alloy||16" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||6.4 L/100km||6.4 L/100km||6.4 L/100km||6.4 L/100km|
|Fuel Tank Capacity||52 L||52 L||52 L||52 L|
|Engine||3 Cylinder 1.5L||3 Cylinder 1.5L||3 Cylinder 1.5L||3 Cylinder 1.5L|
|Max Power||134kW @ 4500rpm||134kW @ 4500rpm||134kW @ 4500rpm||134kW @ 4500rpm|
|Max Torque||240Nm @ 5000rpm||240Nm @ 5000rpm||240Nm @ 5000rpm||240Nm @ 5000rpm|
|Country of Manufacture||Germany||Germany||Germany||Germany|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Release date||Jan 2018||Jan 2018||Jan 2018||Jan 2018|
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