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Forever New

Forever New

2.4 from 215 reviews · View Statistics

Reviews

1.5

4 reviews
5
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4
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Reviewer Photos & Videos

1 star for the terrible customer service and return policy!!

published
Product Quality
Customer Service
Incentivised ReviewNo
SizingSlightly small
Product AppearanceNot as advertised
Drishti

Drishti

  • 2 reviews

Never Ever!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationOnline
SizingSlightly small
Angie D.

Angie D.Metropolitan Adelaide, SA

Poor experience, appalling customer service, will never shop there again.

published

I bought 2 jumpsuits online, both very very similar, both size 8, one regular, one petite. The regular was too long but fit well in the body, the petite was perfect length but too short in the body. I'm only 5ft 1inch so petite is generally plenty big enough. I decided to keep the regular to get it shortened and return the petite. They refused a refund as they were sale items, i don't know of any other store that has this ridiculous policy, especially when customers haven't had the opportunity to try item on. When i complained they said too bad, that's our policy if you're not happy speak to the ACCC. Worst customer service, this was the first and will be the last purchase i make from the company.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store Locationmarion
SizingSlightly small
Product AppearanceAs advertised
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Jessie

JessiePerth, WA

  • 11 reviews
  • 7 likes
  • Verified customer

Nice but over priced

published

I love forever new but I think it is over priced and the sizing are off. Sizes run small and not designed for girls with curves . Good quality products though

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWater town
SizingSlightly small
Product AppearanceAs advertised
See all Forever New reviews

Questions & Answers

Lyn

Lynasked

Are jeans true to size chart

No answers
Marishka

Marishkaasked

Placed my order online 3 days ago... for express shipping. When can I expect my order to be shipped...

1 answer
Sarah F.
Sarah F.

I placed my order on a Saturday and received it on the Monday, 9 days later. That was not express though.

Jo A.

Jo A.asked

What is the sizing like does it run small or true to size

1 answer
Rob
Rob

Go to google and type in Forever new True Fit. Answer the easy questions, and then when you are shopping online, True fit comes up automatically, letting you know what size you should purchase.
I personally think that their sizes are close to true to size.

Get an answer from our members

Details

CategoryPhysical Shops and Clothing Shops & Brands
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Clothing TypeFormal / Cocktail, Tradie / Workwear and Wedding Dresses & Bridalwear

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