Highly recommended - well explained instructions.
Very impressed with the high standard of professional resources and assistance at hand throughout my learning. From my initial inquiry, i knew i was in the right hands, the support team were professional and went beyond expectations with information and advise. When I had a question to ask or needed assistance, it was given in a timely manner and dealt with by the trainer themselves, who ensured complete understanding before ending the session. There were even zoom sessions you could join, which all helped to give the student a feeling that the...y are important and that Fortress really do take our education very seriously. The additional resources such as weekly training tips, show the vast experience their trainers have, and that they are right at the tip of any changes in our field and show how to implement our knowledge to become the best trainer we can be. Highly recommended.
Supported all the way
During a difficult period in my life fortress made my study easier by answering my questions and supporting me throughout the entire period.
I would recommend fortress 100%.
Thank you guys for all your help.
Thanks to the whole team at Fortress
The trainers and their team were excellent throughout my course. There was no time when I didn't feel supported, after asking for help. I have no hesitation in recommending Bryan, Emma and the whole team at Fortress.
I would like to acknowledge the Fortress team for the way it is structured. My extraordinary gratitude is for Emma, Odezo, Bryan; people I have communicated so far with, I am sure others must be terrific as well. I have qualified five degrees/Certs & have studying experience in a variety of institutes internationally. Perhaps, Fortress is excellent! I would like to recommend/suggest as many as possible people who are looking forward to certs/diplomas to pursue studies from this institute as I have realized it is one of the best. Fortress Learni...ng is the best in particular: · The way resources are being set up (online/dashboard) · The appointments and assistance over call and emails · The assignment checking time frame. Overall, work ethics was phenomenal. Additionally, I was surprised by the way I received a welcome postcard in the mailbox and the first call when I signed up to have a pulse-check of how things are? How am I coping? Etc. Also, the emails Fortress sends out ongoingly to check on the assistance (if any) required by the students. The little ideas and gestures of guardianship show how the organization supports the learners’ requirements. Feels like being a part of the team where people truly feel affection for each other and support each other which is much needed in this complex COVID situation. Thank you for all that you do for your learner
Thank you Fortress Team!
I completed Unit TAEASS502 through Fortress. A very involved unit! Colleagues used other RTO’s and had very negative experiences. I chose to go with Fortress and their reviews guided my decision. Fantastic experience. Fortress were incredibly prompt, supportive and thorough to help and the online resources were great. Highly recommend! A+
Very happy with the training
I found the training on line an excellent way to work at my own pace while having the support available if I needed it.
I found the tutorial videos informative and the small stuff had some great tips to use. overall I found fortress learning a good experience with a good support network that rang regularly to see how I was going, and gave helpful hints. I would have no hesitation in recommend fortress learning to anyone wanting to do TAE on line
Great Cert IV Upgrade Experience
Bryan, Emma and the staff were highly organised and responsive to all questions. The online system, while took a little time to learn, was very comprehensive and contained detailed relevant and valuable information. There was more than I could use for the upgrade of my Cert IV TAE.
I liked and appreciated the bite size training approach, the easy to follow video's and the information which was very clear and highly relevant.
The assessments were comprehensive and the templates made tackling the practical aspects easier as they were a good starting point. All in all highly useful refresh and will be doing my Diploma in due course.
Cert IV upgrade
As an academic of many decades, I found learning in this space very different and challenging. Teaching and instructing is very different from lecturing. All the people at Fortress Learning that I interacted with were polite, patient, friendly and knowledgeable about their field. The course material was very well presented and easy to follow. It maybe challenging for someone wanting to enter the field of teaching in the RTO space but the staff were ever helpful and they answered inside the times they allocated for responses. I would recommend Fortress Learning very highly and I wish them success in the future. Thank-you for the experience. Mary Cole
A Decade in the Training and Assessment
I originally did my TAE 10 years ago and found the Trainer at the time very knowledgeable and willing to help with me achieving my cert . 10 years on and needing to upgrade my qualifications. I recieved excellent assistance in achieving this and I found that the delivery of training was excellent and it reflected on the Industry needs for the VET sector.
Cert 4 upgrade
I have just completed my Cert 4 Upgrade and Have very appreciated the excellent content and the very friendly and professional support from the staff. I highly recommend Fortress Learning!
Excellent service & support
Fortress staff are very friendly and supportive. They attend to my learning requirements in a very professional manner. It was a totally a new learning experience for me. I have no hesitation in recommending fortress to anyone.
The best online learning experience ever among other online providers. Highly recommended for others who would like to commence their studies online. Immediate response for all queries and clarifications. Thank you.
Cert 4 Training review
Having just completed my Cert 4 in Training and Assessment with Fortress Learning, I would highly recommend them for anyone wanting to undertake this qualification. Our trainer, Brian Uren, was extremely knowledgeable and helpful and made the course fun and interactive.
Really Excellent Experience
The trainer was very helpful, professional and if was necessary for some information regarding the assessment she explain in plain language, and future more marking was very quick!
Highly recommended to study with Fortress Learning
You won’t be disappointed
Fortress were absolutely fantastic, help on hand when needed by both trainers and admin and both provide excellent support. Nothing was ever to much trouble. Highly recommended you won’t be disappointed
I am most impressed with the care and attention from the Fortress team. They were very quick to respond to queries, always courteous and offered plenty of useful advice. Having attempted this particular course elsewhere, I found the Fortress lessons to be more thorough without being overwhelming. I strongly recommend this RTO.
Excellent customer service
I have just completed the TAESS0009 Address Foundation Skills in Vocational Practice Skill Set.
I find that Fortress Learning very professional, provides excellent customer service; any questions that I may have are addressed within 24 hours, I was provided with full support and guidance. I would recommend Fortress Learning to any person wishing to complete their TAE studies.
Thanks a lot for the supportive Fortress Learning team
Thanks a lot for the supportive admin team, helpful trainers, interactive learning resources and timely feedback so that I can complete my online training in a challenging time of our lifetime. Wish you all in Fortress Learning team good health and enthusiasm to continue facilitating all the learners that need your support and guidance as well.
The Small Stuff videos have been providing amazing tips for better classroom management skills to create an encouraging learning and teaching atmosphere in the classroom.
Thank you very much Fortress learning for the experience of training with you. Emma, I’m very grateful that I had the chance to work with you though this process ; your guidance and support was very much appreciated. I’ll recommend this RTO to anyone who wants to study. The course was not too difficult and the trainers were always ready to help . Thank you
Professional online learning
Fortress staff especially Dr Bryan West is very professional and approachable and very responsive to queries n emails. Double Diplomas in TDD & VET course was not an easy course. It required a lot of dedication and stamina to complete the course. However, I enjoyed my learning experience with Fortress very much. Fortress has also developed excellent resources to support student learning.
Thank you Fortress
What a fantastic learning experience. Your professional and efficient approach to supporting students throughout their studies is much appreciated & probably one of the best in the industry. You provided high quality learning and assessment structure that made the processes of completing my Diploma of VET very thorough but enjoyable - thank you Fortress
Great online option for upgrading the TAE
I completed my TAE upgrade through Fortress learning. The assessment unit was challenging and I'm so grateful for the support I received over the phone. Fortress trainers were very knowledgeable and provided guidance on how to best incorporate my recent workplace materials in the assessment, this saved me time and was very much appreciated. Fortress were flexible and always easy to contact with questions. I would highly recommend them to anyone thinking of doing their TAE or upgrade online. The marking time was super fast and I was able to get a letter stating I had fulfilled the requirements for the upgraded TAE in advance of the certificate - I needed this to begin working, really appreciated the short timeline.
Double Diploma a journey worth travelling with Fortress Learning!
Doing a double TAE diploma by RPL was challenging, mainly in terms of mustering sufficient evidence from previous work roles, and getting Third party Reports. Fortress gave free access to their online learning materials, distributed videos that highlighted key elements of knowledge and skills, and the staff were unfailingly available to answer questions and chat about problematic concepts. When I struck difficulties, Fortress provided sound advice and constant encouragement, supported me with integrity, and lived up to the ethical code in the S...tandards for RTO's. I came away with my DIP VET/ DIP TDD, enthusiastic confidence in my knowledge and skills, and some treasured contacts for professional dialectic. I have worked as a TAE trainer ever since, and I have unhesitatingly referred colleagues to Fortress Learning.
TAE Upgrade... not a problem :)
Fortress Learning were very quick with responses to their emails and provided thorough and detailed feedback which was appreciated.
A big thank you to Chris Ward (my assessor) and his team for making my upgrade as stress free as possible.
Very good, highly recommended
I have completed a number of courses and found unfortunately a large amount of of poor quality. The trainers were either non responsive or unable to answer my questions. I can honestly say the team at Fortress were always there to answer my questions and steer me in the right direction. I have actually learnt new skills (which may sound a strange statement but some courses I didn't feel I had) and already found a new position which I am able to use the information I have learnt. Highly recommend and I have advised my wife to undertake the certification with Fortress !
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