Excellent customer service
I have just completed the TAESS0009 Address Foundation Skills in Vocational Practice Skill Set.
I find that Fortress Learning very professional, provides excellent customer service; any questions that I may have are addressed within 24 hours, I was provided with full support and guidance. I would recommend Fortress Learning to any person wishing to complete their TAE studies.
Thanks a lot for the supportive Fortress Learning team
Thanks a lot for the supportive admin team, helpful trainers, interactive learning resources and timely feedback so that I can complete my online training in a challenging time of our lifetime. Wish you all in Fortress Learning team good health and enthusiasm to continue facilitating all the learners that need your support and guidance as well.
The Small Stuff videos have been providing amazing tips for better classroom management skills to create an encouraging learning and teaching atmosphere in the classroom.
Thank you very much Fortress learning for the experience of training with you. Emma, I’m very grateful that I had the chance to work with you though this process ; your guidance and support was very much appreciated. I’ll recommend this RTO to anyone who wants to study. The course was not too difficult and the trainers were always ready to help . Thank you
Professional online learning
Fortress staff especially Dr Bryan West is very professional and approachable and very responsive to queries n emails. Double Diplomas in TDD & VET course was not an easy course. It required a lot of dedication and stamina to complete the course. However, I enjoyed my learning experience with Fortress very much. Fortress has also developed excellent resources to support student learning.
Thank you Fortress
What a fantastic learning experience. Your professional and efficient approach to supporting students throughout their studies is much appreciated & probably one of the best in the industry. You provided high quality learning and assessment structure that made the processes of completing my Diploma of VET very thorough but enjoyable - thank you Fortress
Great online option for upgrading the TAE
I completed my TAE upgrade through Fortress learning. The assessment unit was challenging and I'm so grateful for the support I received over the phone. Fortress trainers were very knowledgeable and provided guidance on how to best incorporate my recent workplace materials in the assessment, this saved me time and was very much appreciated. Fortress were flexible and always easy to contact with questions. I would highly recommend them to anyone thinking of doing their TAE or upgrade online. The marking time was super fast and I was able to get a letter stating I had fulfilled the requirements for the upgraded TAE in advance of the certificate - I needed this to begin working, really appreciated the short timeline.
Double Diploma a journey worth travelling with Fortress Learning!
Doing a double TAE diploma by RPL was challenging, mainly in terms of mustering sufficient evidence from previous work roles, and getting Third party Reports. Fortress gave free access to their online learning materials, distributed videos that highlighted key elements of knowledge and skills, and the staff were unfailingly available to answer questions and chat about problematic concepts. When I struck difficulties, Fortress provided sound advice and constant encouragement, supported me with integrity, and lived up to the ethical code in the S...tandards for RTO's. I came away with my DIP VET/ DIP TDD, enthusiastic confidence in my knowledge and skills, and some treasured contacts for professional dialectic. I have worked as a TAE trainer ever since, and I have unhesitatingly referred colleagues to Fortress Learning.
Very good, highly recommended
I have completed a number of courses and found unfortunately a large amount of of poor quality. The trainers were either non responsive or unable to answer my questions. I can honestly say the team at Fortress were always there to answer my questions and steer me in the right direction. I have actually learnt new skills (which may sound a strange statement but some courses I didn't feel I had) and already found a new position which I am able to use the information I have learnt. Highly recommend and I have advised my wife to undertake the certification with Fortress !
Goals and Persistance
I found it difficult to get started, due to the lack of personal direction and guidance. But trusted the step by step instructions and followed the course material. Ultimately my co-ordinator, thru positive feedback on my first assignment got me moving and i finished the course within my goal date.
Fortress Learning***Highly Recommended***
A brilliant initial intake assessment - Assessing prior skills and knowledge to ascertain the best learning pathway. Friendly, approachable and knowledgeable teachers, and support staff offering flexibility. Comprehensive and interactive blended online-learning material - Loved the youtube clips breaking it all down. My Fortress experience was tremendous; Course content and delivery comprised of high integrity and quality which aligns with my values. I would highly recommend Fortress Learning to my colleagues/friends and would happily study with them again!
Thank you very much, Bryan West and the Fortress Team.
Fortress Learning ticks the boxes: its learning resources are excellent; staff and trainers are very supportive and helpful; and without exception my assignments and assessments were reviewed and marked well in advance of their 4-business-day benchmark. I have no reservations in recommending Fortress Learning to anyone looking for a professional and friendly registered training organisation.
The learning outcome I needed was delivered by Fortress in the best possible way for me.
From the first contact with Fortress I was impressed: their communication process, learning materials and excellent use of technology from the beginning to the end of my learning experience was of an exceptionally high standard and does live up to what they offer.
I will be happy to refer my staff to them in the future.
Best Training always professional and you learn great skills . Easy to use online.
Great resources and fast response.
Great constructive feedback to help you with your study. Fortress are very supportive in their training. Staff were always obliging when you had difficulty your certificate is sent very soon after finishing qualification.
TAE40416 - Learn from the best
The level of support and guidance received by the staff was fantastic. The knowledge and skills of the staff shine through in the course material and resources provided to me. I learned all that I needed to know and more to start my journey as a Trainer and Assessor. I felt valued and supported during the course. I highly recommend Fortress Learning!
Fortress Learning gives great customer service, professional , and also they have down to earth type Trainers. The Trainers explain what is required, so you can do the work required and this makes the learning process much easier. Quality Training, plenty of help available and also positive encouragement. I will continue to use Fortress and also Total Management and Training in the future for sure. I would highly recommend Fortress Learning to anyone, you will enjoy the experience.
I am very happy with the Fortress Learning. Very professional delivery. All material is presented well and logically structured. Study has a natural flow and you do feel like you are building up your knowledge as you go. Excellent tutors that are very knowledgeable and respond quickly to your enquiries.
I also get regular emails from the during the course that contain useful knowledge material about being a presenter and how to interact with students. They also follow up with you regularly to see how things are going and if you need any assistance with your studies.
Very happy I chose this training provider. Definitely recommend them!
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