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Fortunate One

Fortunate One (page 2 of 5)

4.6 from 84 reviews

Fortunate One

Fortunate One clothing has the most gorgeous and unique pieces, the quality of the material is amazing, items are true to size and absolutely no hassle with shipping and returns when I needed to exchange an item.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Amber, thank you for your amazing feedback :) It can be a bit tricky ordering online with a brand for the first time but we're glad you had a positive experience with us :)

Always trending!

Love their Instagram page, always find so many nice products that I buy straight off their page!
Would recommend for everyone that is looking for something different, trendy but also a great price!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Tammy, Thank you so much for taking time to write us a review :) We're so glad to hear that you love our pieces, we aim to bring you the latest trends at the best price x

Love Fortunate One!!

Awesome range, there a style to suit everyone. Amazingly quick postage and such beautiful prints and luxurious, quality fabrics. Definitely my current go to for a new outfit!!! Highly recommend Fortunate One!!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Sara, thank you for taking the time to leave us a review :) We're so excited to hear that you love our prints and fabrics - we pride ourselves on having the most amazing boho inspired prints and we're so glad you love them too! x

Lovely clothes!

Absolutely amazing clothes. Great quality. 10/10! I would absolutely recommend fortunate one to anyone looking for affordable boho garments. Nice to see something different on online shopping formats. Definitely will shop again!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Kirsty, thank you for your kind words and lovely feedback! We love sharing our boho styles with our amazing customers and we're so glad to hear that you would recommend us :)

Favourite Website!

Always an amazing experience - beautiful pieces to suit any occasion. Descriptions are always accurate to ensure there is never any confusion. Easy returns if ever needed. My one stop online clothing store!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Georgia, thank you so much for taking the time to leave us feedback :) We're so happy we could provide you with the high quality of service you were after, we hope you love all of your new pieces x

Perfect sizing!

So nice to buy your size and it fit!! I love the whole Fortunate One style. Fabrics are beautiful and cuts are perfect. Shipping is sooooo fast! Order one day, there the next.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Kylie, thank you so much for taking the time to leave us feedback :) We know the importance of a good cut and the perfect printed fabrics and we're so excited to hear you loved them too! x

Highly Recommend Fortunate One!

Fortunate One are AMAZE! their website is simple to follow, so many different styles for different occasions, they have quick delivery, afterpay is available and great quality!! Highly recommend x

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Grace, thank you so much for taking the time to leave us feedback :) How good is Afterpay, it's one of our favourite services to provide our customers to get the look you need without waiting. We're so glad to hear you were happy with the quality of our products too! x

Awesome store

They have such awesome products and great service. The website is super easy to navigate and they gave me updates about all kinds of new arrivals sales giveaways etc. overall great experience :)

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Camryn, thank you so much for taking the time to leave us feedback :) We love to hear that you enjoyed browsing our site and that our Customer Service team were able to assist with all of you questions x

Exactly what I wanted!

I bought two dresses of here for the first time before I went to Bali. They arrived super quick and are adorable! Exactly what I thought they would be like! Now I need more... more images of the dresses via Instagram ams.jessie

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Amber, thank you so much for taking the time to leave us feedback :) You look amazing in our dresses, perfect for your Balinese vay-cay. We're stoked you loved them x

Stunning dresses

All 3 dresses purchased are stunning! Made with amazing quality, true to size fit and shipped quickly. My go to online store for beautiful outfits that I know will last

1 comment
Hi Maddi, thank you so much for taking the time to leave us feedback :) We aim to be the quickest around with our delivery and we're so glad to hear everything arrived quickly and you loved our styles x

Amazing

Everything I have brought from this store is amazing quality! They have excellent customer service, great prices and fast shipping. Fortunate one has a great range of amazing clothes that’s different to anywhere else. Highly recommend!

Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Holly, thank you so much for taking the time to leave us feedback :) We pride our selves on quality and we're so glad to hear you love it too x

Love this store so much

Such great customer service, excellent quality clothing and fast shipping. I love the boho them the store has in all its clothing, gives me a chance to add some style into my wardrobe

Sizing True to size
Product Appearance As advertised

I absolutely love Fortunate One!!!

I buy clothes from Fortunate One's website all the time and have never been disappointed! The clothes are excellent quality, true to size and look incredible!!! I would highly recommend!!!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Hannah, thank you so much for taking the time to leave us feedback :) Amazing news, we're so excited that you love our products and quality x

I love Fortunate One

I bought two dresses so far, and I couldn't be happier with my purchases! Navigating their website is easy and intuitive. The delivery was really fast (2 days) and the products have a high quality and are true to size.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Ana, thank you so much for taking the time to leave us feedback :) We're so glad to hear you loved shopping our site and enjoyed the quality of products x

No refunds?!!

I ordered 2 dresses, and they were received the following day. One of the dresses was not as advertised and the sizing seems to be a little off. I go online for return info and to my utter shock i find out no refunds are offered, only store credit! How on earth can an online store not offer refunds? And no free returns. Will stick to other online stores that offer similar products with better policies.

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
1 comment
Hi Amanda, thank you so much for taking the time to leave us feedback. We're sorry to hear that you didn't have a positive shopping experience with us. As stated in our store policy, we currently only offer returns for store credit, but this store credit never expires and you are welcome to purchase an alternate product. We will take your feedback on and pass it along to our Senior Management team so we can make the Fortunate One shopping experience better :)

Lovely Experience !

Shopping at fortunate one is amazing. I am always looking at their website for the new and lovely clothing which is brought in. Bought the eucalyptus cream jumper, and as a student this was an affordable, good quality jumper which looks absolutely adorable with a little skirt and boots. Thank you so much fortunate one xx

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
1 comment
Hi Luca, thank you so much for taking the time to leave us feedback :) How amazing is the Eucalyptus jumper, our personal fave here at Fortunate One HQ! We're glad to hear you had a positive experience and are happy with your purchases x

Amazing!!!

First time Purchasing from Fortunate One and I am in love with all 4 dresses I purchased ! Sizing is great and the postage was so quick. Will definitely be purchasing again in the future.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Jenna, thank you so much for taking the time to leave us feedback :) We're so glad to hear the fit for all of your pieces was spot on, we understand it can be tricky buying online and we pride ourselves on providing the best Customer Service to make your experience with us exceptional x

Amazing company!!! Beautiful clothing!

Fortunate One is a lovely brand with amazing elements of gypsy and travel with high quality clothing at great prices!! The range of styles is amazing and purchase is so easy!

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Joy, Hi Jenna, thank you so much for taking the time to leave us feedback :) We pride ourselves on providing the most amazing, travel and boho-inspired pieces and we're so happy to hear you are satisfied with the quality and our prices x

Very satisfied

I purchased the Aztec Jumpsuit Rose the 11th of April and I received it on the 15th...all the way from Australia to Spain....excellent delivery service. The jumpsuit is beautiful! The design is very nice and flattering and the fabric soft and comfortable, although the colour is not exactly the same as on the website, is more brownish than "rose", but it's gorgeous either way. The customer service is also very good, I talked with Abigail and she was very helpful and answered all my questions.
The only negative aspect is having to pay Customs twice for shipping (plus taxes) !! and the only thing you can do is pay and smile.....
Overall I am very happy with the purchase but I am rating them 4 stars because of the difference in the colour of the garment which is not as it appears on the website, otherwise I would have given them 5 stars.

1 comment
Hi Belinda! Thank you for taking the time to leave us a review. We're glad to hear you love your new jumpsuit. Apologies for any difference in colour, we do our best to provide the most accurate colours via our photos but minor differences may occur from screen to screen. However, we have taken on board your feedback and it will help us provide even better photos for you in the future. If we can assist with any future orders please don't hesitate to contact our Customer Service team on hello@fortunateone.com and we will be glad to help x

FAULTY AND POOR QUALITY NEVER AGAIN!!

First time purchasing with Fortunate One and I was not impressed at all. Hit and miss, i ordered 3 items - one i am happy with, one was very poor quality (loose stitching no lining and material was so thin it's see through) and the other FAULTY (again poor stitching and the stems had come undone which showed a hole on either side of zipper) I wrote them an email as soon as I receieved it asking why i should continue to shoo with them (this was completely ignored) which really upset me because i felt they didn't care at all. They said "sorry that i MAY have received a faulty item". After sending a picture as requested they did offer a refund (which they had to) and 10% off next purchase. 10% big deal... This really upset me because they are obligated to refund a faulty item and all they did was the bare minimum. Honestly why would i shop with them again if they don't care to address the quality and also not tell me why i should shop with them again.

Product Quality
Return Claim MadeYes
1 comment
Hi Naomi, We're terribly sorry to hear about the experience you've had on your recent order! :( Fortunate One stands by the quality of our products but please understand human errors and faulty stock can occur. We try to catch these issues before dispatch as much as possible but sometimes we do miss things and we're really sorry that this happened to one of the items you purchased. I can see you were provided with an approval for a full refund. A return label had also been issued so you could send back the garment free of charge. When we stated 'may have' it was before you sent through photos for us to assess so we could not confirm if it was in fact faulty. Occasionally customers consider certain things to be faults which may actually be part of the design and we simply ask for photos so that we can be 100% certain and offer the best resolution. After we assessed the photos we agreed with you that it in fact was. If you decide to shop with Fortunate One again we will aim to turn your experience into a positive one. Of course it is entirely up to you where you wish to shop though. If there is anything else you need further clarification on, please contact us via hello@fortunateone.com.

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Fortunate One
CategoryOnline Shops and Clothing
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