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Forty Winks ACT, Fyshwick

Forty Winks ACT, Fyshwick

3.2 from 5 reviews · View Statistics

Reviews

3.2

5 reviews
3
(0)
2
(0)
  • Product Quality
    3.3 (3)
  • Return Claim MadeYes (0) · No (2)
  • Warranty Claim MadeYes (0) · No (2)
  • Product Appearance As advertised (1) · Not as advertised (1)
  • Customer Service
    3.7 (3)
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Poor quality and no interest from the store in finding a resolution

published
  • +5
Product Quality
Customer Service
Incentivised ReviewNo
Product AppearanceNot as advertised
Store LocationFyshwick, ACT
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Great after sales service, above and beyond

published

We had some trouble assembling a bedhead we had delivered in flatpack form from Forty Winks. (We assembled the bed base and one side of the bedhead with no issues but we just could not get the second side of the bedhead to slot together properly). One phone call to the store and they were helpful in the extreme. In the end two of the staff from the warehouse came to our place, sorted out the one side that we couldn't get to fit together, and we now have an assembled bedhead. Thanks to the team. They even went above and beyond and attached the bedhead to the base for us. Would highly recommend.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFyshwick
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Lorna

LornaO'Connor 2602, ACT

Outstanding before and after purchase service

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFyshwick, ACT
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1 comment
Forty Winks
Forty WinksForty Winks

Hi Lorna, thanks for your feedback. Bringing you the best in-store experience is really important to us so we're thrilled to hear you were happy with the service. Thanks for choosing Forty Winks Fyshwick.

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Kath

KathCanberra

Terrible quality bed frame!

published

We just bought a new bed frame and mattress (service was amazing) we got it home and set it up. When we put the slats on the bed we realised they are the most flimsy and thinnest pine slats they could possibly find. This is for a queen sized bed which didn't come with a middle bar to stablailse it. We put the mattress on top thinking that might even it out, nope! Mattress just sinks to the middle, this is worse than our last bed which was very old. Not impressed with the quality at all! I am pregnant and will not be happy if these slats break and cause injury which seems highly likely! What's worse is the warranty on the mattress says it will be void if the mattress is on a saggy and non-supportive frame.

Shop LocationACT, Fyshwick
furious

furiousAustralia

  • 22 reviews
  • 5 likes

Good

published
Shop LocationACT, Fyshwick
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Details

Compare all 98 Forty Winks
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
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