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Forty Winks NSW, Penrith

Forty Winks NSW, Penrith

2.0 from 4 reviews · View Statistics
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Listing monitored by Forty Winks

Reviews

2.0
4 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(3)
  • Product Quality
    3.0 (2)
  • Return Claim MadeYes (1) · No (0)
  • Warranty Claim MadeYes (1) · No (0)
  • Customer Service
    3.0 (2)
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CandC
CandCSydney, NSW
  • 2 reviews
  • 1 like

Forty Winks Penrith should be shut down

published

If I could rate -10... I would!!!

Purchased a king mattress and base for $4560. 2 requirements. Australian Made and we didn't want to upgrade to 50cm sheet depth, photos speak for themselves! Not to mention the base is smaller than the mattress - both made by the same supplier! Store manager is the person that got it all wrong and the owner hides behind her.

They gave us 1 x 'complimentary set of sheets' for stuffing up and expect it's acceptable and I should throw out 5 other sets of sheets!

After months going backwards and forwards they have offered us a refund only we are expected to forfeit 30% ($1200) + cleaning fee for them to pick the mattress up and probably put it back on the showroom floor!!!

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Product Quality
1/5
Customer Service
1/5
Keith
KeithSydney Surrounds, NSW

Very happy purchase

published
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Forty Winks
Forty WinksForty Winks

Hi Keith, thanks for sharing your experience with us and for supporting Forty Winks Penrith. We're so glad to hear you were happy with the service provided and we hope you're enjoying the new bed.

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0.0
(1,234)
Carla H
Carla HGippsland, VIC
  • 2 reviews
  • 2 likes

Poor customer service

published

I tried to purchase a bed from interstate for my mum and was told I had to come in store to be able to sell it to me at the sale price. There was no interest in having the sale. At all. Penrith store. Yet my local store in vic couldn't have been more helpful even while I was In Qld.

Shop LocationNSW, Penrith

Will never buy from Forty Winks ever ever ever.

published
Shop LocationNSW, Penrith
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Forty Winks NSW, Penrith

Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
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