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Forty Winks NSW, Tweed Heads

Forty Winks NSW, Tweed Heads

1.0 from 3 reviews · View Statistics

Reviews

1.0

3 reviews
5
(0)
4
(0)
3
(0)
2
(0)
  • Product Quality
    1.0 (3)
  • Return Claim MadeYes (0) · No (2)
  • Warranty Claim MadeYes (2) · No (1)
  • Product Appearance As advertised (1) · Not as advertised (0)
  • Customer Service
    1.3 (3)
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L Ha

L HaSouth East Queensland, QLD

Terrible Service

published

Very upset with the lack of customer care and service provided!
I wouldn’t recommend using them go else where, they are just interested in taking your money and leaving you in the Learch for months without a bed and sleeping on the floor.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTweed Heads
See all answers
Tracey M.

Tracey M.South East Queensland, QLD

  • 2 reviews

Unsatisfactory product.

published

The product delivered was nothing like the product tried in the showroom. Mattress has sunken areas even with monthly turning after 1 year of use. After sales service has tried to fix the problem however a sub standard mattress topper is not going to make us go away. Very disappointed. We thought spending $4000 on a mattress would get us quality. Oh how wrong we were.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationTweed Heads NSW
See all answers

After sales service non-existent

published
Product Quality
Customer Service
Incentivised ReviewNo
Warranty Claim MadeYes
Store LocationTweed Heads
See all answers
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Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
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