I felt I'd been conned.
On Saturday morning I saw a bed I'd like and was quoted $540 with free delivery.
A little later in the day I received an SMS to say the exact product wasn't in stock but they had a similar one, in a different brand, for only $60 more.
I went in on Monday morning to learn the true price is almost $800, which is a long way from the original promise of $540.
No prizes for guessing why I rate them with only the one star
Great service, great delivery and great mattress
Purchased a mattress from the Cairns branch on the weekend, got a great deal and got it delivered on the day at the exact time they said they would be there. Will be going there first next time I'm in the market for similar items. Highly recommend anyone seeking great service and a great deal to go have a chat with them.
We are Liars according to Sales Staff
Great hard mattress in store, even told staff hate soft beds, ordered it as mattress not in store for immediate delivery. One month later, boys delivered and put together(great service from them), tried it that night and we both sank into mattress. Called store said had wrong mattress,sent photos of husband "sinking",sent us an underlay to "harden" up matress, said we got right one. Once further pressed on matter salesperson said this was one you ordered I dont make mistakes. $2,000 mattress we think and shop carefully, so 365 sleepless nights ...later we turned mattress over so gel under neath, now we have the hard mattress we ordered, still wrong one but at least have stopped sinking and can sleep. Will not be recommending them expensive and wrong one delivered
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.