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Forty Winks QLD, Hervey Bay

Forty Winks QLD, Hervey Bay

4.3 from 6 reviews

Reviews

Review distribution

5 star
5
4 star
0
3 star
0
2 star
0
1 star
1

Nicola

NicolaWide Bay-Burnett, QLD

A1 for customer service

published

A huge thank you to Rachael at the boat harbour drive store! Rachael made selecting the perfect mattress super easy for us, great product knowledge and advice. We could not recommend highly enough.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Suzanne Thornton

Suzanne ThorntonWide Bay-Burnett, QLD

Exceptional service, Tracey is an Angle - Thank you

published

Elderly gentleman in Aged Care Home, confused as to what he needed to purchase. Received all the help, compassion and assistance he needed. Purchased a King Single Capri Firm Mattress, Base and Pillow.
Sleeping perfect now and couldn't have done it without the wonderful staff at Forty Winks - Hervey Bay.
Special thanks to Tracey for her extraordinary service.
Brian resting very peacefully.......

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationHervey Bay
See all answers
ProductReviewer1001

ProductReviewer1001AU

  • 6 reviews
  • 7 likes

You guys rock

published

Not only do you supply AMAZING mattresses you give the greatest deals (not to mention you know what you are talking about!)

Purchased Mattresses, Mattress protectors And pillows

Great customer service, always have a friendly smile and willing to help out in any way.

Thanks Forty Winks!

Shop LocationQLD, Hervey Bay
Davey

DaveySouth East Queensland, QLD

  • 4 reviews

Great Service.

published

I can't praise the staff of Forty Winks Hervey Bay high enough when we had an issue with a Serta Mattress.
They went into bat for us and finally after 16 months got the manufacturers (I use that term loosely) of the Serta mattress to give us a full credit on a mattress that had body impressions develop after two weeks and got progressively worse.The Serta people even told us to try sleeping crossways as a way of making the mattress sag evenly. Sending it back for repair made no difference as they claimed there was nothing wrong with it. Be very wary of buying a mattress from the Comfort Group. The King Coil Mattress we bought as a replacement has so far been excellent. It is great not having a hill in the middle of the bed.

Shop LocationQLD, Hervey Bay

customer service? What customer service

published
Shop LocationQLD, Hervey Bay

pjk296

pjk296QLD, 4655

  • 3 reviews
  • 1 like

A great Bargain

published

During a recent visit to Forty Winks, I had been looking for a nice comforatable mattress for my husband to sleep on after recent spinal surgery. After trying a few of the mattresses mu husband indicated the one he wanted. It was originally over $6000 but due to a small tear in the mattress and a little haggling on both sides we saved over $2000 on the bed. We were so thrilled.
Great at haggling

Shop LocationQLD, Hervey Bay

See all Forty Winks reviews

Questions & Answers

Donna B.

Donna B.asked

I paid 4 my bed in full almost 2 wks ago.. Also purchased bedroom furniture.. Also paid in full.. When can I xpect delivery...

1 answer
Alexandria B.
Alexandria B.

Contact the store you bought it from and get them to check with the manufacturer.


Get an answer from our members and Forty Winks representatives

Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
Compare all Forty Winks

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