Great store with huge range on display. Customer service was brilliant and very helpful.
Lisa was very knowledgeable and went out of her way to make sure we were offered all the advice and help to make our decision.
More than pleased with selected product and service provided.
For an item "in stock" 4 weeks to get. After being told yes 7 of these items in stock was to find out after purchase item on a ship.
Total lies would have purchased else where. Not a good experience. Also displays Australian made but unfortunately most items from China. Where most of thier stock comes from beware.
Bad service. Not truthfull about stock holding
We have twice bought a bed from Forty Winks (Malaga WA) and should have learnt our lesson the first time. The first bed we bought took them 3 goes and 3 months to get the correct colour we had ordered.
Then we stupidly went back there to order a second bed a few months ago and we are now waiting on the 4th set of side rails. The first lot had paint peeling off them, the second lot had large cracks running down the length of them and the 3rd were the wrong size. It took a stern letter from me to head office to get them to actually come out and fit (or try to, since they were the wrong size) the last set of rails to the bed instead of them wanting us to come and pick them up again and do it ourselves. They don't seem to know the meaning of customer service.
We will NEVER buy from Forty Winks again and have told our friends and family to stay away from them as well.
Good choice of furniture
Very poor after-sales customer service and poor quality from manufacturer.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.