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Fox Symes
4.6 from 265 reviews

Reviews

(235)
(6)
(1)
(2)
(21)
  • Transparency
    5.0 (13)


  • Verified customer

Great Customer Service with Fox Symes ( Jonathan Chang)

published

Jonathan made me feel comfortable from the start and guided me through all the challenges and was able to answer my phone calls and give me lots of great advice .


Tess

TessBrisbane

  • Verified customer

Help with debt

published

I have never come across such excellent customer service. I spoke David Camilleri and he was so kind and understanding. He gave me all of my options for my situation and explained them all in full. I am so glad I made the call to fox symes. Thank you


ChrisP

ChrisPMount Coolum

  • Verified customer

Sim Mayo is ‘The Man’ - Excellent Professionalism!

published

I could not have wished for a better person than Sim Mayo in helping me to find a way towards getting my debt under control.
He is the personification of Professionalism!
From understanding my current financial situation to helping me find a way to finalise my debt.
Thank You, Sim!

  • Verified customer

Thanks Fox Symes!!!!

published

My financial situation was going out of control in a bad way, I had a bit debt, personal loans credit card, high interest rate... one day I looked for help and contact FOX SYMES gave them my details, in a matter of minutes Mittal called me and we had a really good chat about my financial position and how much affect me in my life. He recommended me to apply for debt Agreement, He sent me all the information and forms, I called him a few times to ask some questions. he has been really helpful in this process. Last week my application was approved and a very happy about it, it was a good result. Thank you so much Mittal and Fox Symes.


Ge customer

Ge customerPerth, WA

  • 18 reviews
  • Verified customer

Difficult decision to make if in financial trouble.

published

I was in a very Bad financial position when the company I work for went into receivership a few years ago. I had to make the difficult decision to go bankrupt completely or if I picked up a new job in time to enter a part 9 debt agreement. As it turned out I found employment within a month and entered the part 9. I can say from a couple of years experience of being in the debt agreement it is hard going, stressful at times situation to be in. At this point im halfway thru completing the contract and can see the light at the end of the tunnel. It is the best solution to bankruptcy but keep in mind there will be difficult times ahead if you agree to enter a part 9.
I recommend using Fox symes as they made the process very easy.


John

JohnMelbourne

  • 3 reviews
  • 1 like
  • Verified customer

Debt Agreement with excellent service!

published

I have been in a Debt Agreement with the help of Fox Symes since 2015. The staff are all very helpful and friendly which makes a huge difference. The Debt Agreement has really changed my life, I have avoided all the consequences of bankruptcy and can now live without constant financial stress and a set completion date to look forward to. When my employment circumstances changed recently, staff member Santhi went out of her way to assist me in every way she could, her great advice, genuine care and prompt assistance has kept me in a Debt Agreement at a difficult time and I am greatly thankful to her. I highly recommend Fox Symes, seriously the best customer service!


  • Verified customer

Can you afford there help ? There going to make you pay ! Hidden Fees and Higher Interest rates !

published

Viera

VieraMELBOURNE

  • 3 reviews
  • 1 like
  • Verified customer

Good idea to pay off your debts

published

I was on a credit card debt nearly $40k and was having trouble paying interest only payment. Then found foxsymes and decided to give it a go. Im glad I did and now only 6 months left to go yay. It will stay on your credit file for 5 years and a further 2 years unable to get any unsecured loans (not that I will go and apply for another credit card as soon as this has finished, Ive learned my lessons the hard way lol no more credit cards. However I was advised that its ok to get a secured car loan or a home loan after 5 years. Im about to try a secured car loan early 2020 as I need to wait for another year to clear it completely (my agreement is only 4 years in total), fingers toes crossed!


  • Verified customer

Customer service

published

Mitch Williams was so lovely and friendly. He talked to me in a really authentic and kind way which was so uplifting. Thanks hon x

  • Verified customer

Paul F on June 18, 2018 "Sim the Great"

published

  • Verified customer

They the best

published

Firstly I would like to say a special tnx to Sim Mayo .
I was full of dets and no future and he give my life back again.
From the first conversation I knew he’s professional and a good person.
Ps:if anybody read this review cos looking for some financial support
I highly recommending Sim..
And don’t forget never to late to seek some professional help


Mick

MickSydney

  • Verified customer

Excellent help and guidance

published

I was in a lot of debt and despair, foxsymes really took the time to help. Customer service was second to none. Very professional and helped me immensely. I recommend this to anyone.

February 3rd 2018 Update: Excellent help and guidance

I want to make a special thanks to mittal shah whose professionalism was second to none. He helped me immensely and was actually concerned with my welfare. Thanks to all the team for giving me a second lease on life.

1 comment
Mick
Mick

A special thanks to mittal shah who went out of his way to make sure i was ok and helped me immensely with my financial situation.


  • Verified customer

Excellent customer service

published

Paul McGarry
You have provided amazing customer service extremely helpful nothing was an issue I believe you went out of your way to help me it is greatly appreciated.
There should be more people like you thank you for the most amazing customer service I have had for years.
Well done.


  • Verified customer

Professional, customer orientated and clear

published

The service was to the point and I did not feel I was lead down the garden path.

The professionalism of the consultant was fantastic and clear and I felt confident and happy with the service.


Sharon

Sharon

  • 2 reviews
  • Verified customer

Lifesaver!!!

published

We worked with Diane Soo and not only did she help us get back on track but her honesty and commitment in making sure that we remained on track going forward is what we will never forget. We felt she went above and beyond for us by not only providing us with exceptional service but also ensuring that we had set ourselves up for the future. Thank you for all your help and for making a difficult experience better!

Olive

OliveGladesville

  • 2 reviews
  • Verified customer

Excellent Service

published

I cannot speak highly enough about the professionalism and expertise provided by Diane Soo. She is a life saver and provides exceptional service and knowledge.


Leighevs7

Leighevs7Adelaide

  • Verified customer

First class staff

published

The service I received of this company and from Sim mayo was top notch, from the very start he looked after me and done all he promised he would do, appsulate awesome customer service and I’d recommend these guys any day... thank you Sim and team I appreciate all you have done in helping me!!!


BRETT

BRETT

  • 2 reviews
  • Verified customer

Absolutely fantastic ! Wish I found them sooner

published

The help and assistance, has been absolutely perfect everything went as smoother than what I'd expected
A lovely lady Dianne Soo, was fantastic to talk with and helped me the whole way through my experience this outfit.


Ann

AnnMelbourne

  • 5 reviews
  • 2 likes
  • Verified customer

Mile; a customer service god!

published

KTM

KTM

  • 3 reviews
  • Verified customer

Excellent Customer Service

published

I spoke with Santhi who assisted with deferring an arrears payment. Santhi Mentioned to me that I could make smaller payments than I was actually making to help make things easier. Santhi went out of their way to help which is, in my eyes, excellent customer service. Thank you Santhi


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Questions & Answers

Donna m.

Donna m.asked

Can you help me on my credit file there's a default from a firmed true blue this debt is over 10 yrs old . how do I fix my credit file? Can you help please as it prevents me borrowing money and I need too borrow for a car but keep getting denied.

No answers

Glen

Glenasked

Can i get a homeloan while paying off my consolidation that i have with you??

No answers

Tony G

Tony Gasked

If I arrange a payment agreement and I come into some monies can I pay the balance without having to be slugged the interest over the time period agreed.

No answers

Get an answer from our members and Fox Symes representatives

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