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- Fox Symes
- Verified customer
Thanks Fox Symes!!!!
My financial situation was going out of control in a bad way, I had a bit debt, personal loans credit card, high interest rate... one day I looked for help and contact FOX SYMES gave them my details, in a matter of minutes Mittal called me and we had a really good chat about my financial position and how much affect me in my life. He recommended me to apply for debt Agreement, He sent me all the information and forms, I called him a few times to ask some questions. he has been really helpful in this process. Last week my application was approved and a very happy about it, it was a good result. Thank you so much Mittal and Fox Symes.
Ge customerPerth, WA
- 18 reviews
- 12 likes
- Fox Symes
- Verified customer
Difficult decision to make if in financial trouble.
I was in a very Bad financial position when the company I work for went into receivership a few years ago. I had to make the difficult decision to go bankrupt completely or if I picked up a new job in time to enter a part 9 debt agreement. As it turned out I found employment within a month and entered the part 9. I can say from a couple of years experience of being in the debt agreement it is hard going, stressful at times situation to be in. At this point im halfway thru completing the contract and can see the light at the end of the tunnel. It is the best solution to bankruptcy but keep in mind there will be difficult times ahead if you agree to enter a part 9.
I recommend using Fox symes as they made the process very easy.
JohnMelbourne
- 3 reviews
- 1 like
- Fox Symes
- Verified customer
Debt Agreement with excellent service!
I have been in a Debt Agreement with the help of Fox Symes since 2015. The staff are all very helpful and friendly which makes a huge difference. The Debt Agreement has really changed my life, I have avoided all the consequences of bankruptcy and can now live without constant financial stress and a set completion date to look forward to. When my employment circumstances changed recently, staff member Santhi went out of her way to assist me in every way she could, her great advice, genuine care and prompt assistance has kept me in a Debt Agreement at a difficult time and I am greatly thankful to her. I highly recommend Fox Symes, seriously the best customer service!
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- Fox Symes
- Verified customer
Can you afford there help ? There going to make you pay ! Hidden Fees and Higher Interest rates !
We had our morgage with Fox Symes underwritten by there arm Perpetal Trustee Company Pty Ltd / Home loans for 12 years we didnt have any bad debits (we were looking to move after our credit union was demutualised). They recently put the interest rate up for no reason. Wifey rang for a pay out figure as we are going to change to a bank Thats when $3600 + in Hidden Fees were revealed. In total Fox Symes will walk away with a $5K golden hand shake in fees.We have always paid our morgage and yes they will receive "FIVE THOUSAND DOLLARS" As there ...
Read moregoing away present. Higher interest rates, Hidden fees (That they will disclose when you say your leaving)..... They said if we stay they would drop the interest rate to under what we had currently been paying for the past 3 years. This recent chain of events came about because They wrote to us to advise they had to put up our interest rate ! Now there happy to drop them under what we had currently been paying ! The reality is even if we did stay the hidden fees will still keep mounting !. Fox Symes will help you ! but there going to charge you for it. Can you afford there help ? In our case there help cost us $5 thousand dollars. I hope our story helps someone.VieraMELBOURNE
- 3 reviews
- 1 like
- Fox Symes
- Verified customer
Good idea to pay off your debts
I was on a credit card debt nearly $40k and was having trouble paying interest only payment. Then found foxsymes and decided to give it a go. Im glad I did and now only 6 months left to go yay. It will stay on your credit file for 5 years and a further 2 years unable to get any unsecured loans (not that I will go and apply for another credit card as soon as this has finished, Ive learned my lessons the hard way lol no more credit cards. However I was advised that its ok to get a secured car loan or a home loan after 5 years. Im about to try a secured car loan early 2020 as I need to wait for another year to clear it completely (my agreement is only 4 years in total), fingers toes crossed!
- Fox Symes
- Verified customer
Customer service
Mitch Williams was so lovely and friendly. He talked to me in a really authentic and kind way which was so uplifting. Thanks hon x
- Fox Symes
- Verified customer
Paul F on June 18, 2018 "Sim the Great"
I accidentally contacted Fox Symes in January. I left a message and really I didn't expect to hear from them for some time. In the mean time I looked them up on Google. What a great opportunistic mistake I had made.
Imagine my complete surprise when my mobile rang within 5 minutes. A very well spoken youngish gentleman introduced himself a Sim Mayo and asked “How could he help me?”
I explained my predicament as briefly as I could, however Sim made me feel so comfortable with his totally relaxed and professional telephone manner I s...
Read moreoon found I was able to let the whole story out. Sim was quickly able to carefully summarise my situation and explain possible outcomes. We discussed each of the outcomes in detail including the short and long term ramifications. Although no final conclusion was made I ended the telephone conversation feeling “someone really does listen” and possible the most important factor “I just spoke to a person with a true feeling and understanding of the way people facing possible financial ruin feel”. Twice since the initial conversation I have sought Sim’s ear as a “sounding board”. He has been the same wonderful person he was the first time I spoke to him.- Fox Symes
- Verified customer
They the best
Firstly I would like to say a special tnx to Sim Mayo .
I was full of dets and no future and he give my life back again.
From the first conversation I knew he’s professional and a good person.
Ps:if anybody read this review cos looking for some financial support
I highly recommending Sim..
And don’t forget never to late to seek some professional help
MickSydney
- Fox Symes
- Verified customer
Excellent help and guidance
I was in a lot of debt and despair, foxsymes really took the time to help. Customer service was second to none. Very professional and helped me immensely. I recommend this to anyone.
February 3rd 2018 Update: Excellent help and guidance
I want to make a special thanks to mittal shah whose professionalism was second to none. He helped me immensely and was actually concerned with my welfare. Thanks to all the team for giving me a second lease on life.
1 comment
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Paul McGarryRoma
- Fox Symes
- Verified customer
Excellent customer service
Paul McGarry
You have provided amazing customer service extremely helpful nothing was an issue I believe you went out of your way to help me it is greatly appreciated.
There should be more people like you thank you for the most amazing customer service I have had for years.
Well done.
- Fox Symes
- Verified customer
Professional, customer orientated and clear
The service was to the point and I did not feel I was lead down the garden path.
The professionalism of the consultant was fantastic and clear and I felt confident and happy with the service.
Sharon
- 2 reviews
- Fox Symes
- Verified customer
Lifesaver!!!
We worked with Diane Soo and not only did she help us get back on track but her honesty and commitment in making sure that we remained on track going forward is what we will never forget. We felt she went above and beyond for us by not only providing us with exceptional service but also ensuring that we had set ourselves up for the future. Thank you for all your help and for making a difficult experience better!
OliveGladesville
- 2 reviews
- Fox Symes
- Verified customer
Excellent Service
I cannot speak highly enough about the professionalism and expertise provided by Diane Soo. She is a life saver and provides exceptional service and knowledge.
Leighevs7Adelaide
- Fox Symes
- Verified customer
First class staff
The service I received of this company and from Sim mayo was top notch, from the very start he looked after me and done all he promised he would do, appsulate awesome customer service and I’d recommend these guys any day... thank you Sim and team I appreciate all you have done in helping me!!!
BRETT
- 2 reviews
- Fox Symes
- Verified customer
Absolutely fantastic ! Wish I found them sooner
The help and assistance, has been absolutely perfect everything went as smoother than what I'd expected
A lovely lady Dianne Soo, was fantastic to talk with and helped me the whole way through my experience this outfit.
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AnnMelbourne
- 5 reviews
- 2 likes
- Fox Symes
- Verified customer
Mile; a customer service god!
Mile Cirjak is one of the many Fox Symes employees I have dealt with over the past 12 months and he is exceptional. There was an incident that was causing a great deal of financial stress in my life, I had tried to sort this out and come to a point of sheer distress and desperation and right at that point Mile came along to save the day. He got his supervisor involved to help me get into a position to put food on my table for the week at a time where it wouldn't have been possible without his help. I have worked in customer service for a huge A...
Read moreustralian company for years and I used to see, everyday, people forgetting that those on the other end of the phone are human beings - Mile really made me feel like he not only acknowledges that I am a human being, like him, but also that he genuinely cares about assisting me and my situation. Whoever manages Mile should be incredibly proud of themselves and Mile for working together to reach such a fantastic level of care, understanding and support for customers.KTM
- 3 reviews
- 1 like
- Fox Symes
- Verified customer
Excellent Customer Service
I spoke with Santhi who assisted with deferring an arrears payment. Santhi Mentioned to me that I could make smaller payments than I was actually making to help make things easier. Santhi went out of their way to help which is, in my eyes, excellent customer service. Thank you Santhi
LeilaHornsby
- Fox Symes
- Verified customer
Amazing
Thank you so much to Diane Soo who took so much time to get down to the very bottom of my problems and sourced a great and easy way to get my life back on track. I wish I had called sooner! You've made my life so much easier !
TroySydney
- Fox Symes
- Verified customer
Amazing people! Great help
Friendly, professional and understanding group that see a problem for what it is and do everything possible to help without personal judgement.
- Fox Symes
- Verified customer
Professional & Fantastic Service
I am grateful to Fox Symes and Diane Soo, for help and support in guiding me through my application. My life has been changed for good and no words can describe the effort put by Diane, to bail me out from mounting debts. From the beginning i was met with nothing but compassion and professionalism! The entire process was made easy and i truly felt as though it was in very capable hands. Everything was explained so clearly and any questions I had were addressed promptly. I would 100% recommend Fox Symes to anyone struggling with debt, they have helped me so much!
Thanks Diane & Fox Symes
Mukundan D
Questions & Answers
Grahame Hoodasked
Am I able to lease a car with you. I have an abn and a current car loan with you
No answers
Leigh Robertsonasked
If I am in debt agreement.. could I still be able to get a car loan for $50000
No answers
Sammy A.asked
Can I trade my car in when it is currently still under finance with fox symes?
No answers
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Mick
A special thanks to mittal shah who went out of his way to make sure i was ok and helped me immensely with my financial situation.