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- Fox Symes
- Verified customer
Paul F on June 18, 2018 "Sim the Great"
I accidentally contacted Fox Symes in January. I left a message and really I didn't expect to hear from them for some time. In the mean time I looked them up on Google. What a great opportunistic mistake I had made.
Imagine my complete surprise when my mobile rang within 5 minutes. A very well spoken youngish gentleman introduced himself a Sim Mayo and asked “How could he help me?”
I explained my predicament as briefly as I could, however Sim made me feel so comfortable with his totally relaxed and professional telephone manner I s...
Read moreoon found I was able to let the whole story out. Sim was quickly able to carefully summarise my situation and explain possible outcomes. We discussed each of the outcomes in detail including the short and long term ramifications. Although no final conclusion was made I ended the telephone conversation feeling “someone really does listen” and possible the most important factor “I just spoke to a person with a true feeling and understanding of the way people facing possible financial ruin feel”. Twice since the initial conversation I have sought Sim’s ear as a “sounding board”. He has been the same wonderful person he was the first time I spoke to him.- Fox Symes
- Verified customer
They the best
Firstly I would like to say a special tnx to Sim Mayo .
I was full of dets and no future and he give my life back again.
From the first conversation I knew he’s professional and a good person.
Ps:if anybody read this review cos looking for some financial support
I highly recommending Sim..
And don’t forget never to late to seek some professional help
MickSydney
- Fox Symes
- Verified customer
Excellent help and guidance
I was in a lot of debt and despair, foxsymes really took the time to help. Customer service was second to none. Very professional and helped me immensely. I recommend this to anyone.
February 3rd 2018 Update: Excellent help and guidance
I want to make a special thanks to mittal shah whose professionalism was second to none. He helped me immensely and was actually concerned with my welfare. Thanks to all the team for giving me a second lease on life.
1 comment
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Paul McGarryRoma
- Fox Symes
- Verified customer
Excellent customer service
Paul McGarry
You have provided amazing customer service extremely helpful nothing was an issue I believe you went out of your way to help me it is greatly appreciated.
There should be more people like you thank you for the most amazing customer service I have had for years.
Well done.
- Fox Symes
- Verified customer
Professional, customer orientated and clear
The service was to the point and I did not feel I was lead down the garden path.
The professionalism of the consultant was fantastic and clear and I felt confident and happy with the service.
Sharon
- 2 reviews
- Fox Symes
- Verified customer
Lifesaver!!!
We worked with Diane Soo and not only did she help us get back on track but her honesty and commitment in making sure that we remained on track going forward is what we will never forget. We felt she went above and beyond for us by not only providing us with exceptional service but also ensuring that we had set ourselves up for the future. Thank you for all your help and for making a difficult experience better!
OliveGladesville
- 2 reviews
- Fox Symes
- Verified customer
Excellent Service
I cannot speak highly enough about the professionalism and expertise provided by Diane Soo. She is a life saver and provides exceptional service and knowledge.
Leighevs7Adelaide
- Fox Symes
- Verified customer
First class staff
The service I received of this company and from Sim mayo was top notch, from the very start he looked after me and done all he promised he would do, appsulate awesome customer service and I’d recommend these guys any day... thank you Sim and team I appreciate all you have done in helping me!!!
BRETT
- 2 reviews
- Fox Symes
- Verified customer
Absolutely fantastic ! Wish I found them sooner
The help and assistance, has been absolutely perfect everything went as smoother than what I'd expected
A lovely lady Dianne Soo, was fantastic to talk with and helped me the whole way through my experience this outfit.
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AnnMelbourne
- 5 reviews
- 2 likes
- Fox Symes
- Verified customer
Mile; a customer service god!
Mile Cirjak is one of the many Fox Symes employees I have dealt with over the past 12 months and he is exceptional. There was an incident that was causing a great deal of financial stress in my life, I had tried to sort this out and come to a point of sheer distress and desperation and right at that point Mile came along to save the day. He got his supervisor involved to help me get into a position to put food on my table for the week at a time where it wouldn't have been possible without his help. I have worked in customer service for a huge A...
Read moreustralian company for years and I used to see, everyday, people forgetting that those on the other end of the phone are human beings - Mile really made me feel like he not only acknowledges that I am a human being, like him, but also that he genuinely cares about assisting me and my situation. Whoever manages Mile should be incredibly proud of themselves and Mile for working together to reach such a fantastic level of care, understanding and support for customers.KTM
- 3 reviews
- 1 like
- Fox Symes
- Verified customer
Excellent Customer Service
I spoke with Santhi who assisted with deferring an arrears payment. Santhi Mentioned to me that I could make smaller payments than I was actually making to help make things easier. Santhi went out of their way to help which is, in my eyes, excellent customer service. Thank you Santhi
LeilaHornsby
- Fox Symes
- Verified customer
Amazing
Thank you so much to Diane Soo who took so much time to get down to the very bottom of my problems and sourced a great and easy way to get my life back on track. I wish I had called sooner! You've made my life so much easier !
TroySydney
- Fox Symes
- Verified customer
Amazing people! Great help
Friendly, professional and understanding group that see a problem for what it is and do everything possible to help without personal judgement.
- Fox Symes
- Verified customer
Professional & Fantastic Service
I am grateful to Fox Symes and Diane Soo, for help and support in guiding me through my application. My life has been changed for good and no words can describe the effort put by Diane, to bail me out from mounting debts. From the beginning i was met with nothing but compassion and professionalism! The entire process was made easy and i truly felt as though it was in very capable hands. Everything was explained so clearly and any questions I had were addressed promptly. I would 100% recommend Fox Symes to anyone struggling with debt, they have helped me so much!
Thanks Diane & Fox Symes
Mukundan D
AntonieMelbourne
- Fox Symes
- Verified customer
PROFICIENT AND PROFESSIONAL
I Just wanted to advise anyone struggling with high debt to contact Fox Symes to see what options you have to not only reduce your debt but have it gone in the quickest possible timeframe. The stress I have been under trying to clear unsecured debt and at the same time pay my mortgage may be gone thanks to the proficient and professional help offered by Sim and the team at Fox Symes. There are so many options available other than going bankrupt and the team can guide you through your options and give you a resolution that can really change your life. Give them a call, give them a Go!!!!
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- Fox Symes
- Verified customer
Impressive, Helpful, Firm.
3 words, Impressive, Helpful and Firm.
Level of profession shown to clients are beyond impressive. The assistance I was given made me realise I was in good hands. Everything was sorted out extremely quickly. They are firm on decisions and your future goals, by this I mean there are no ''errs'' or ''ums''. No hesitation was shown from Diane Soo. I would gladly recommend Fox Symes, in particular Diane Soo for anybody in need of financial assistance.
My life has changed for the better thanks to her and Fox Symes.
- Fox Symes
- Verified customer
Able to breath again thankyou Diane Soo
I was in a big black hole of debt and Diane Soo held out her hand and save me. She was a true professional and caring person at a time when I needed help.
JessGreater Melbourne (Outer), VIC
- 4 reviews
- Fox Symes
- Verified customer
A life saver
I am so thankful for the amount of help and support i received from Fox Symes! From the beginning i was met with nothing but compassion and professionalism! The entire process was made easy and i truly felt as though it was in very capable hands. Everything was explained so clearly and any questions i had were addressed promptly. I would 100% recommend Fox Symes to anyone struggling with debt, they have helped me so much!
- Fox Symes
- Verified customer
Krishan couldn't have been better!
Krishan helped me with my solution in not only a highly professional manner but with a friendliness and patience that I am so thankful for. He really made sure I was clear on everything and made the whole process really positive!
- Fox Symes
- Verified customer
Kailea was exceptionally helpful
Going through this process isn't pleasant but foxsymes made it easy. They were helpful and efficient getting me through the process in a timely manner.
Questions & Answers
Grahame Hoodasked
Am I able to lease a car with you. I have an abn and a current car loan with you
No answers
Leigh Robertsonasked
If I am in debt agreement.. could I still be able to get a car loan for $50000
No answers
Sammy A.asked
Can I trade my car in when it is currently still under finance with fox symes?
No answers
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Mick
A special thanks to mittal shah who went out of his way to make sure i was ok and helped me immensely with my financial situation.