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EdwardVictoria
- Debt Consolidation
- Verified customer
Big mistake - avoid
Avoid if you can! I entered debt agreement in 2010, discharged in 5 years after. But the mark stays on some of your records. And individual banks may keep as long as they need to. It took 10 years and finally I was allowed a credit card. I knew I would need to show to lender for home loan application. It’s now 2020 and I’m hoping I will be able to get a home loan and I’m on 6-figures. Try to make deal with your banks first before debt agreement. Not worth it!!!! I know it’s hard but face up to your finances, seek real help. Do not make my mista...Read more
ke. It will stick with you for god knows how long.. I’m surprised they allow companies like this to operate. The positive reviews are from people who have just signed up but search for the ones 5-10 years later who have actually lived through first hand. These are the reviews you need to look at.2 comments
https://moneysmart.gov.au/managing-debt/bankruptcy-and-debt-agreements
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Jonathan C.Perth, WA
- Debt Consolidation
- Verified customer
Absolute predatory in nature, taking advantage of people in precarious situations avoid at all costs!
Close to $10k in administration fees which is added to your debt.
Beware to read ALL fine print as not all debt will be included, which they will happily tell you once you've completed their terms.
Will push into a bankruptcy or part IX rather than a debt consolidation loan
Extremely poor customer service
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- Fox Symes
- Verified customer
Can you afford there help ? There going to make you pay ! Hidden Fees and Higher Interest rates !
We had our morgage with Fox Symes underwritten by there arm Perpetal Trustee Company Pty Ltd / Home loans for 12 years we didnt have any bad debits (we were looking to move after our credit union was demutualised). They recently put the interest rate up for no reason. Wifey rang for a pay out figure as we are going to change to a bank Thats when $3600 + in Hidden Fees were revealed. In total Fox Symes will walk away with a $5K golden hand shake in fees.We have always paid our morgage and yes they will receive "FIVE THOUSAND DOLLARS" As there ...Read more
going away present. Higher interest rates, Hidden fees (That they will disclose when you say your leaving)..... They said if we stay they would drop the interest rate to under what we had currently been paying for the past 3 years. This recent chain of events came about because They wrote to us to advise they had to put up our interest rate ! Now there happy to drop them under what we had currently been paying ! The reality is even if we did stay the hidden fees will still keep mounting !. Fox Symes will help you ! but there going to charge you for it. Can you afford there help ? In our case there help cost us $5 thousand dollars. I hope our story helps someone.Similar opinion? Write a review on ProductReview.com.au!
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AnonymousAustralia
- Fox Symes
- Verified customer
No compassion or consideration
The whole of Australia sympathises with the people affected by the severe weather but [name removed], collections manager at Foxsymes has no compassion or consideration at all. I called up asking for a part refund of a payment I had made. [name removed] point blank refused. He did not care about the dire circumstances I am in. He was sarcastic and ridiculed my situation. All he cared about what was grabbing my money and meeting his targets for this month. I had to beg and plead and apologise and stroke this man's ego to obtain a refund. Disdainful!
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Erin BNSW
- Fox Symes
- Verified customer
Fox Symes Predators
Do not be fooled they are slimy predators who prey on vulnerable people, a debt agreement is a act of bankruptcy but they tell you its a debt solution then they charge you $7500 in fees,they have already been prosecuted by the ACCC for lying and misleading people...stay away from them at all costs they ruined me!!!
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- Fox Symes
- Verified customer
Do Not Use
My Experience has been horrible!
We were in a really bad position, financially, emotionally and mentally. Fox Symes took advantage of that situation and had us agreeing to a wonderful agreement that looked amazing at the start with payments of $20 per week.... Turns out it cost us over $10,000 for the privilege so we would have been better off trying to sort something out ourselves. My husband suffers with depression, Fox Symes were told to contact me only as he was in no state to make decisions and they still continuously called him and not me to get the recording of him agreeing to payments.
Worst experience of our lives!
Pay your bills and keep in contact with your creditors, they will help you more than Fox Symes ever could.
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John SmithSydney
- 4 reviews
- 5 likes
- Fox Symes
- Verified customer
Absolutely do not use them - they ruined my life
They told me I was gettin a debt consolidation loan but it was actually bankruptcy. I cannot get loans anywhere now. They have honestly ruined my life. Rather negotiate with your lenders.
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Darren umelbourne
- 5 reviews
- 4 likes
- Fox Symes
- Verified customer
worse off
Avoid at all cost. Debt agreement is far worse than holding out and paying a debt off one by one. They will take your money and run.
1 comment
They pretty much ruined my life Please guys there are other options out there. Just wish people could see these reviews before dealing with them
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Kerry WMELBOURNE
- 2 reviews
- 5 likes
- Fox Symes
- Verified customer
Avoid Fox Symes "Like The Plague"
I took out a Part 9 Debt Agreement in January 2011 and all was going well until August 2015 when I found myself only working on a casual basis so income was erratic. I contacted Fox Symes to discuss my situation and was advised that the repayments could be reduced for a short time which was only a temporary solution. Since then I was in constant contact with my case manager advising that I was in dire straits trying to pay this debt (it was to be completed at the end of March 2016 so there was minimal left on this debt to pay off) and was told ...Read more
that if I did not make the payments the debt would go into default which is surprising as I had increased my repayment amount some years before so I should have been in credit, also when the repayment amount was to be increased after I paid of my car loan the new amount was more than stated on my agreement. In February 2016 I put in a complaint and finally a supervisor advised that I could apply for a variation to the debt agreement where my creditors would be asked if they would waive the remainder owed to them. If this option had been offered to me earlier then I would not have suffered the stress of worrying how to pay off the debt and my rent, etc. Also my formal complaint regarding how my case manager handled my concerns has fallen on deaf ears I was advised that she did nothing wrong and to take my case to AFSA. I would not recommend Fox Symes to anyone, they start out okay but once they get their money they could not give a damn.Similar opinion? Write a review on ProductReview.com.au!
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- Fox Symes
- Verified customer
Avoid Fox symes!! Use a charitable organization instead.
I used fox symes to organize a part 9 debt agreement to consolidate credit card debts a few years ago.
Do thorough research before you do anything!
It would have been better to go bankrupt and save 20k in repayments, the consequences are much the same.
The worst part was that they added 7k! That's right, 7k to my original debt.
Part of the debt agreement is that the banks accept less than the full amount you owe them.
But Fox Symes adds their own amount on, in my case 7000 dollars and your just as bad off.
Use a charitable organization instead or a company that doesn't bleed people dry!!
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Really
Once I signed, I have recieved nothing. No calls, three times I've contacted [name removed] by email no reply. Phoned at least ten times and I'm still being hammered by creditors. WTH, not impressed at all.
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JohnMelbourne
Dodgy Reviews! Don't Trust Fox Symes
The fact is if your thinking of going to go down the path of a debt agreement ... DONT! Fox Symes will tell you it's an alternative to bankruptancy when in fact IT IS bankruptancy!
They take fees a plenty and continually haraas you for payment.
Best decision I made was to terminate debt agreement, go bankrupt and now 3 years later .... I am free from debt without having to a further cent.
Both debt agreement and bankruptancy gave me the same result besides debt agreement = more debt v bankruptancy = clean slate! You choose
Good luck!
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Ruined our lives!
We mistakenly thought a Debt Agreement would help us handle all our loans but instead it has ruined us! If you are genuinely insolvent or bankrupt then fine but for people who are managing to keep up with payments STAY AWAY!
Despite having no defaults before this DA we now have ruined credit and cannot buy a house for 7 years. This was not the right choice for us but instead of saying so they took $5,000 in fees and have ruined our future.
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Andy EGreater Melbourne (Inner), VIC
- 2 reviews
- 5 likes
Rip Off Merchants
So glad to be rid of these leaches. When I refinanced my home loan they charged me $595 as an "admin fee" then $1800 as a "Management fee". This is after I put up with years of having my interest rate as high as 11%. When I called to question this blatant rip off the girl on the phone could not even tell me what the management fee was for. Good riddance!
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Annon for legal reasons,Sydney, NSW
Beware of warm and fuzzy phone operators. These people are bottom feeding scum
At first contact these guys appear to be saviours, they are friendly and compassionate and look like they are helping you out. They gain you trust then enter Andrew Aravanis. Within 24hrs of speaking to him you will be bankruptcy but still happy as its only for 3 years. Once they have you its game on, they will bleed you dry. They are so bad they have forced my wife to attempt suicide twice they are that low. They extend your bankruptcy based on letters they claim to have sent but can't provide proof they have ever sent them. All so Andrew Arav...Read more
anis can make more money. BEWARE OF BOTTOM FEEDING SCUM The first week was great........designed to get you in They will screw your life for years to come, then when they have you at the bottom they will screw some moreSimilar opinion? Write a review on ProductReview.com.au!
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A B B ABrisbane
- 2 reviews
- 10 likes
Nothing but regret
After getting into financial trouble a few years back I spoke with the "advisers" from foxsymes. I was put into a debt agreement which at 1st seemed a big relief. I have now paid the debt off and banks will not consider lending to me despite never missing a payment. (As well as extra payments and paying debt off early). I would have been much better declaring myself bankrupt. I would be in a much better position today if I had done that.
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annonToowoomba
Rip Off
Annon - I am almost into 5 yrs with Foxsymes and I cannot wait to be rid of them. I refinanced my mortgage with them in 2009, and at the time the interest rate was very competitive. Not any more. With all the reserve bank decreases in interest rates over the last 18 months or so, only two cuts have been passed on. The have previously increased the rate at their discretion, and I am now paying over %8. On top of that I am getting charged $32.50 P/month acc keeping fees. They only send out two statements per year!. I received a letter a couple o...Read more
f months ago advising that I can now access my mortgage acc online. Fantastic, I thought. Applied for a pass word, logged on and the I can only see the past 2 months! I am in the process of finally getting away from these scavengers but need a Statement from Dec to now. After trying to call them 4 times and getting a message to leave my contact details for someone to call me back ( and no one did) I finally sent an email with my request for a Statement. The reply I got was that I would have to pay $30 upfront before they would send it to me. I can't wait to be rid of Fox Symes. My advise is to stay away from them.Similar opinion? Write a review on ProductReview.com.au!
Part 9 debt agreement and car finance
I recently paid out my part 9 bankruptcy which is great.
I turned to Fox Symes for assistance in purchasing a new car and they were great to begin with, quickly approving a $25k loan (in principle).
What started as a smooth process soon turned into an absolute nightmare due to the incompetence of their car loan manager, a gentleman by name of [name removed], a real amateur!
In order to obtain the full loan amount he asked that I pay out the debt agreement held with Fox Symes so I sold my car and paid it out with the understanding that I w...Read more
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AnnoyedSouth East Queensland, QLD
- 11 reviews
- 7 likes
Misleading
I called Fox Symes hoping for a debt agreement. For almost two weeks we were dragged along thinking it would all be fine - no worries. At the last second we get a call "You need to go bankrupt instead you cannot afford a debt agreement" .... What a load of garbage. The repayments were only 300 a week, and we comfortably could afford 400! Needless to say, we called another debt agreement administrator that same day, got an AMAZING person who knew what they were doing..gave them the same set of numbers and our forms already submitted to AFSA for ...Read more
our debt agreement days later. Our bank also advised that they would be voting YES to let us get the debt agreement. Not to mention that even with 300 per week payments - we will be saving again. While I was clued on and clearly could see what we could afford - I feel bad for anyone who has taken their advice and gone bankrupt - lost their homes, cars, tools of trade. My advice to anyone is SHOP AROUND!!!! The worst part is, that when I REFUSED to listen to their advice they hung up on me. No apologies. Nothing. I was being polite too. Worst service ever. Misleading, Over conservative with budgets, Budget did not reflect what came out of our account every week, income did not reflect what we actually earned every weekSimilar opinion? Write a review on ProductReview.com.au!
TeaganWindsor
Life Ruined
My partner consolidated his debts with fox symes for over 40'000K, 3 years after payments were completed, he was informed to be part 9 bankrupt. He had signed nothing or applied for bankruptcy and now for us our life is on hold for 5 years because Fox Symes put him on down as bankrupt without consent and there was nothing we could do about it, Do not use this company. They are very deceiving and this isn't the first time to happen to a Fox Symes customer
Decieving, doesnt outline the fine print.
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Questions & Answers
Grahame Hoodasked
Am I able to lease a car with you. I have an abn and a current car loan with you
No answers
Leigh Robertsonasked
If I am in debt agreement.. could I still be able to get a car loan for $50000
No answers
Sammy A.asked
Can I trade my car in when it is currently still under finance with fox symes?
No answers
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Edward
I am concerned for people doing it tough after covid related job shortages and people turn to debt consolidation. It makes me upset to see this company still in operation. Its interesting they offer ... Read more
loans, don’t you think. It’s because after you’re marked by them, no creditor will go near you for a decade later!!! Want a car loan in 5 years. Forget it!!! Won’t be possible even if you pay out and have perfect record later. I was young, desperate and naive. I’ve made mistakes but this is one mistake which will have severe consequences like having a prison record. I’m not exaggerating. They will prey on your vulnerable position. Stay away at all costs get educated. Believe in yourself, you can get out of your financial issues. There is always a way. You have smart options available to you. Get financially educated. Seek help.