?
? !

Reviews

  • Transparency
    2.0 (1)
Previous
Next
KylieA

KylieASydney, NSW

  • 3 reviews
  • 4 likes

Communication and fees

published

Fox Synes do not disclose the 12.5% fee in the total debt.
All you know if of a $6-700 administration fee.
Have repeatedly asked for information showing e were provided this and ignored. No information provided, also no one calls back.

They also double dip fees if you have a joint debt, eg $40,000 debt in 2 names they charge 12.5% on the total loan to both parties, so double fees instead of half each on total amount
When asked about this they never get back to you.
Also don’t provide updates or statements, had debt since about August 2019, and nothing unless you call and not much information is provided.

Transparency
Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Hugh O.

Hugh O.Sydney, NSW

Unsolicited advice instead of information about product

published

I called to enquire about car finance, and spent 30 mins being lectured to about the inadequacy of other debt agreement administrators and how poor my decision making was. Coulda just told me you couldn’t help!

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
greghunt

greghunt

  • 5 reviews
  • 5 likes

Glorified refinanciers

published
Similar opinion? Write a review on ProductReview.com.au!
Finance

Find out how Fox Symes compares to other Finance

Know better, choose better.

Compare all
Caz3

Caz3Melbourne

Appalling customer service

published

We used Fox Symes to access a non-conforming home loan (consolidating huge credit card bills).

As soon as we've stuck through the first year and have a nice clean credit record, we will refinance at market interest rates. And although Fox Symes do offer "normal" home loans at a competitive interest rate, we will not be using them.
The good: I am very glad we used them and so avoided selling our home.
The bad: Customer service is appalling - and communication very poor. They also took an additional mortgage payment in error and there was no apology forthcoming.

Similar opinion? Write a review on ProductReview.com.au!
See all Fox Symes reviews

Questions & Answers

Grahame Hood

Grahame Hoodasked

Fox Symes

Am I able to lease a car with you. I have an abn and a current car loan with you

No answers
Leigh Robertson

Leigh Robertsonasked

Fox Symes

If I am in debt agreement.. could I still be able to get a car loan for $50000

No answers
Sammy A.

Sammy A.asked

Fox Symes

Can I trade my car in when it is currently still under finance with fox symes?

No answers
See all Fox Symes questions

Get an answer from our members and Fox Symes representatives

Fox Symes

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.