- Debt Consolidation
Communication and fees
Fox Synes do not disclose the 12.5% fee in the total debt.
All you know if of a $6-700 administration fee.
Have repeatedly asked for information showing e were provided this and ignored. No information provided, also no one calls back.
They also double dip fees if you have a joint debt, eg $40,000 debt in 2 names they charge 12.5% on the total loan to both parties, so double fees instead of half each on total amount
When asked about this they never get back to you.
Also don’t provide updates or statements, had debt since about August 2019, and nothing unless you call and not much information is provided.
- Fox Symes
Unsolicited advice instead of information about product
I called to enquire about car finance, and spent 30 mins being lectured to about the inadequacy of other debt agreement administrators and how poor my decision making was. Coulda just told me you couldn’t help!
- Fox Symes
Good idea to pay off your debts
I was on a credit card debt nearly $40k and was having trouble paying interest only payment. Then found foxsymes and decided to give it a go. Im glad I did and now only 6 months left to go yay. It will stay on your credit file for 5 years and a further 2 years unable to get any unsecured loans (not that I will go and apply for another credit card as soon as this has finished, Ive learned my lessons the hard way lol no more credit cards. However I was advised that its ok to get a secured car loan or a home loan after 5 years. Im about to try a secured car loan early 2020 as I need to wait for another year to clear it completely (my agreement is only 4 years in total), fingers toes crossed!
- Fox Symes
I called Fox Symes in December desperate for help with my debit.
The first person I dealt with from Fox Symes was so pleasant and kind, his name was Trevor. I was really embarrassed to call and Trevor made me feel so comfortable and not embarrassed at all.
After I chatted with Trevor he transfered me to Paul McGarry, Paul was wonderful and so easy to talk to it was like chatting with a friend. He replied instantly to all my questions and still does.
Paul was so supportive and extremely knowledgeable.
After my experience with Fox Symes Phil and my constant support from Paul McGarry, i wouldn't hesitate to recommend Fox Symes.
Very good customer service
Fox Symes were very helpful and they helped me out of a messy situation. The fees were a bit expensive but they helpful during the period I had my debt.
Good for temporary help BUT bad for your future
I agree with everyone's positive feedback on here in getting the help when we had it tough.... But after my 5yrs Debt Agreement has finished and 1 year after.... I've still got a bad history and credit rating behind me and find it difficult and will find it difficult to apply for anything and everything as I'm now a risk to creditors.
Foxsymes is good TEMPORARILY but bad for YOUR FUTURE.
It's a choice you need to make...struggle now and work for it and you won't have diffulties in the future.
Or a quick fix now... And feel hopeless in the future and your goals.
Advise you to seek their help!
Thanks to the team at Fox Symes, my life is my own again. I haven't felt this settled in many years. Every week goes by and I notice how life is so much better for me and my children. I wouldn't hestitate in using their services, in fact, if any family member of mine needed help I would encourage them to use Fox Symes. Your a great team, many many thanks.
Hi i have been dealing with [name removed] excellent employee and she has gone above and beyond to make life alittle bit easier for a single mum and she is still helping me debt effects anyone of any age race or economic statis just glad [name removed] is out there for me
[name removed] is helping me get back on track and live
FoxSymes sell their product on the basis of debt consolidation and getting you out of debt. This is done the same way any other refinancing company works. If you cannot pay the debt currently then Foxsymes won't either. What they also don't explain is that after using their service you may end up with an arrears note on your credit file which lasts for 5 years. This means that all future finance companies can see you had a debt agreement which ruins your credit rating for 5 years and this would most likely count against you when you apply for a...ny future credit. Be careful with this as there are other loan products out there which use exactly the same measurement criteria when assessing your debt and to whether you can service it. Basically you need to prove you can pay the debt before they lend any money...except with Foxsymes you have the arrears note for 5 years hanging over your head when your finished paying. Find other options. Friendly and can help make you feel better about your debt You need to prove you can already service the debt before they look at lending. Just the same as any other lender
Thank You Thank You
Fox Symes have turned our life around. We were struggling with our bills and couldn't see an end 2 it. We wre being harrassed, we saw a company Fox Symes on the internet and so glad we called. They took care of everything. We even got our son to call for there help.
helping us with our debt problems
wish id called earlier
Appalling customer service
We used Fox Symes to access a non-conforming home loan (consolidating huge credit card bills).
As soon as we've stuck through the first year and have a nice clean credit record, we will refinance at market interest rates. And although Fox Symes do offer "normal" home loans at a competitive interest rate, we will not be using them.
The good: I am very glad we used them and so avoided selling our home.
The bad: Customer service is appalling - and communication very poor. They also took an additional mortgage payment in error and there was no apology forthcoming.
Questions & Answers
Am I able to lease a car with you. I have an abn and a current car loan with you
If I am in debt agreement.. could I still be able to get a car loan for $50000
Can I trade my car in when it is currently still under finance with fox symes?
Get an answer from our members and Fox Symes representatives
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