BEWARE-Cancelled Free Trial but continued to be charged
Tried the 10 day free trial and decided to deactivate before the 10 days as per their links.
Noticed Foxtel were continuing to charge despite deactivating account. Rang for refund and despite deactivating and not using after the 10 day trial they claim no record of cancelling and are refusing refund.
I’ve canceled my Foxtel Now subscription
I am canceling my Foxtel now subscription because Foxtel does not listen to its customers. The iPhone app is a disgrace! Just read the hundreds of comments on the App Store (actually please do, people have gone out of their way to provide genuine feedback and no one is listening, or responding). I have provided feedback, and this is the only way I feel that is left to cancel my membership.
To sum up: 1. Have a native Apple TV app (not good enough to be able to airplay), 2. Rebuild the app from scratch (it’s awful- read the reviews) just do wha...
Popular shows peak hour buffering and live tv quality
Similar reviews with perfectly fine internet and buffering issues. It seems to be buffering consistently and constantly during peak times. An additional problem is Live TV quality which seems to be constantly going between HD and obvious pixelating back to SD or lower. Especially sports.
Why Foxtel Now is the worst app I’ve ever come across. I rarely write reviews, but over the years this app has grated on me enough to submit a review.
Here’s a brief run down of the numerous flaws encountered when simply trying to watch a show:
1. Foxtel now doesn’t sync your watched shows across devices, so when booting it up on your tv after having watched on another device it doesn’t remember the show or importantly where you stopped watching.
2. You then have to search for your show in the anytime section. Once you find your show, for re...
Suspect Very low security settings
I registered my details for a trials but due to the cost/benefits decided to cancel the subscription.
A few days later my credit card had to be canceled due to fraud activity and my phone keeps getting calls from countries in Africa.
I had not provided my details to any other web service and I strongly suspect that the Foxtel Now page isn’t properly protected.
Depends on what you use it for
Couldn't stream a gif no matter how good your internet connection is, but I found another purpose for it. If you play a video and then go to sleep when it inevitably starts buffering, it'll wake you up in 8 hours when it finally has 10 seconds of 144p footage to show run!
Zero stars if possible.
I can't wait for the day when foxtel disappear from the streaming service landscape. And it will be soon. My mp3 streaming in the 90's was better than this. At least they played with occasional buffering. This utter shut worked last night on one TV and refused to play tonight. NOTHING changed in between. Same time, 67mpbs NBN , 4k TV etc. Tried to cast to a chromecast device. Same thing hit buffer circle of death. Good bye Foxtel you deserve to die.
It's decent at best, Not worth the money
It's decent at best, Buffering issues every night during peak hour. They claim a 3Mbps speed for standard quality and 7Mbps speed for HD yet i still have buffering issues on a 100Mbps/40Mbps speed plan. No other application for streaming buffers except for Foxtel now.
I'm assuming FoxtelNow servers can't handle peak hour yet charge customers top prices for bad service
Have twice now tried Foxtel Now free trial and both times spent hours trying to get it to work...password conflict, email conflict, continual error messages stating that I had already had a free trial, hours of support phone calls and messaging and no resolution as to why it would not work properly. Same type of service as Netflix and never one even tiny problem other than lack of good programs with Netflix.
Goodbye Foxtel Now.
Ten months into my free 24 month trial of Foxtel Now, my Telstra TV "Black Box" packed up. It was replaced within 24 hours (well done, Telstra), but this was the end of the good news as far as Foxtel Now was concerned. I'm required to re-set my password, but I spite of trying every possible route into a password re-set, I'm unable to access it. Telstra say it's a Foxtel responsibility, but Foxtel denies all knowledge of my existence! They don't know my name, email address or have any other record of me. So if you lose your Foxtel Now access, yo...u're in big trouble it seems. This seems a typical Telstra stuff up, where one half of the enterprise doesn't know what the other half is doing and the hapless customer is caught in between. What a clueless outfit!
Good library of shows but buffering during primetime creates a very frustrating experience, and recently it appears to be getting worse. Confirmed fast internet speed (60-100mbps), and every other streaming service (Netflix, Stan, Prime) works without any buffer. If Foxtel wants to remain competitive and retain customers, they need to fix their problems, not just blame the customer for streaming issues (which is their default response).
Cant watch due to buffering speeds
I signed up to Foxtel so I could legally stream GOT. It took over half an hour to play 10 minutes of the episode after buffering every 20 seconds. I also don't understand why you can't even pause it/ play it and rewind it to let the stream preload whilst watching and then be able to watch buffer-free. On top of this - I've already altered my settings to the lowest data usage and this still didn't help. I will definitely be cancelling at the end of this free trial.
Use Piratebay instead. Even if you get caught and pay legal fees and a fine, it's better value for your money.
Most video streaming services actually buffer slightly ahead of time, and if the programme is paused, the stream usually gets even more wiggle room to preload what you are watching.
Foxtel Now on the other hand, will randomly freeze to load what seems to be the next 3 seconds, before needing to freeze again, to repeat the process. And if you dare to pause what you are paying to watch on this "premium service", good luck with getting it to resume without causing another cascade of freezing and spinning circles.
Want to resume an episode wher...
- Verified customer
I've been trialling Foxtel Now for a few days now.
* Decent range of content
* Not too hard to use
* Buffering issues
Seems like a decent service overall but not worth it with the buffering issues. The constant pausing ruins the experience of watching a TV show or movie.
Why can't I give it zero stars. You need a new scale
Buffered on GOT even after it was aired 12 hours ago. The only reason I subscribed was to legally watch it
Also having no Apple TV app available is just ridiculous. Their answer if you have to purchase the fox box which defeats the whole purpose of having this streaming option.
GOT froze over 100 times in this episode and my connection was 70 mbps.
2 more episodes and I'm cancelling.
Also the sports uploads such as moto gp or F1 take up to 24hrs to be available by which time you'll already know the results, again defeats the purpose
I have an internet speed of 192mbps (extremely fast for Aus standards) and yet I can not watch an episode of Game of Thrones without it buffering every 3 seconds! Worst streaming platform to ever exist. Thankfully I got it for free. Please Australia, I beg you to let this awful company go bankrupt and finally die. Foxtel has been a plague for far too long.
Questions & Answers
Right up until 2 nights ago I was able to stream The Little Drummer Girl to watch as I had previously seen Episode 1. Tonight I go to continue watching and all of a sudden I am being told that my package does not allow me to watch it and I am locked out. Have the packages been changed in the last 48 hours?
Has anyone got sports? And is AFL ok to stream?
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