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Fragrance Heaven

Fragrance Heaven (page 3 of 3)

4.4 from 55 reviews · View Statistics

Reviews

4.4

55 reviews
  • Product Quality
    4.7 (12)
  • Return Claim MadeYes (0) · No (11)
  • Shipping
    4.9 (9)
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Yvresse perfume can't find it anywhere else

published

I have been wearing yvresse by Ysl for over 20 years and couldn't find it after they discontinued it. I found it at fragrance heaven for an excellent price. Delivery was very quick. Please restock it again.

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Marina

MarinaMelbourne

Excellent Customer Service and products

published

Ive been looking for yvresse for quite some time now and found it on your website. Im very happy with the delivery time and product was just as it should be. Please keep stocking this in future if you can! Ive been wearing this for years. Keep up the good work guys.
ease of use website, quick delivery
Can not fault

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jay

jaySydney, NSW

  • 13 reviews
  • 14 likes

2nd purchase , I will be back

published

Great website, a lot of choice and the items are excellent and not ripoffs , just got an Acqua Di Gio, loved it. If your on a ebay , you might be counterfeit products, but no such issues here. I will keep coming back to buy more anytime and recommend site.
Great items, fast postage, no rip offs

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krittles

krittlesMelbourne

Krittles loves Fragrance Heaven

published

More than happy with this website, have been purchasing my personal fragrance and gifts for years now. Great overall range and prices. Delivery is always within a few days and we are well informed of the status of the order. Have recommended this site to many other friends who have been happy too.
Product Range

1 comment
Fragrance Heaven
Fragrance H.Fragrance Heaven

Thanks Krittles! Glad you are happy with our service!

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Shocking

published
1 comment
Fragrance Heaven
Fragrance H.Fragrance Heaven
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The only place I go for aftershave and perfume!

published

I've ordered many a perfume and aftershave from this website and have not purchased these products from anywhere else since! Prompt service, great easy to use website, genuine product, fantastic prices! I have told all my friends and now we all purchase from here! Have researched and cannot find cheaper elsewhere

1 comment
Fragrance Heaven
Fragrance H.Fragrance Heaven

Thanks Bianca99! Glad you are happy with our service...

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Loveeee this website!!!

published

Was previously purchasing fragrance from overseas until I tried Fragrance Heaven. Their prices are n some cases better and delivery is so quick- received my cologne overnight! Have been ordering weekly since. Great range, excellent communication and an overall excellent service. Please keep up the good work, good things are hard to find!
Range, prices and service.
Cannot fault

1 comment
Fragrance Heaven
Fragrance H.Fragrance Heaven

Thanks for the feedback laps! We are happy to have serviced you!

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Great Company to deal with, Prompt, Genuine and Professional

published

Excellent company to deal with- extremely efficient and kept me up to date thoughout the sale process. I live in Melbourne and recieved my product within 2 working days. Genuine products as i would usually purchase from a department store- just alot cheaper! I will be using the website again- nothing to worry about when ordering from Fragrance Heaven
Informative, easy to use and keeps you up to date throughout process

1 comment
Fragrance Heaven
Fragrance H.Fragrance Heaven

Thanks kris82, great to hear.

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kylie-c

kylie-cVictoria

  • 3 reviews
  • 5 likes

Horrific

published

The product was horrific. I have purchased this product before and I loved it. It smells very very very weak in comparison to the genuine product. It lasts on the skin for only 20 minutes versus the genuine product which lasts 5-6 hours. The owner in Melbourne was unwilling to discuss this with me face to face and the correspondence with the owner via email was very aggressive. Customer service is zero from Fragrance Heaven. I would never recommend this company.

not the genuine product, very poor customer support

3 comments
Fragrance Heaven
Fragrance H.Fragrance Heaven
Fragrance Heaven
Fragrance H.Fragrance Heaven

SJXD- Have just performed a search in our email database using the keywords suggested and nothing was returned? I would be horrified to learn this was sent from our company. Competitor maybe?

Fragrance Heaven
Fragrance H.Fragrance Heaven
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Jenny44

Jenny44SYDNEY

Who Could Ask for More?

published

The item was extremely well priced,and as for customer service -Wow! Item was despatched so promptly. I can't think I will not use Fragrance Heaven for every fragrance purchase and will be very happy to recommend to family and friends.I am really happy to have discovered this company - wish I had done so earlier.

Thank you very much!
Good pricing.Excellent customer service

1 comment
Fragrance Heaven
Fragrance H.Fragrance Heaven

Thanks jenny44, glad to know you had finally found us!

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Ems75

Ems75SYDNEY

Repeat customer

published

I can't seem to buy my perfume from retail stores so when I found it at Frangrance Heaven I was in heaven. The price and delivery times are exceptional. I will be back again and again.
Thanks to [name removed] and his team. I'll also be telling all my friends.
Well done.

1 comment
Fragrance Heaven
Fragrance H.Fragrance Heaven

Thanks Ems75 for passing our website onto your friends, we would be more than happy to service them also.

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Lu78

Lu78MELBOURNE

  • 3 reviews
  • 1 like

Fantastic company, super efficient service and delivery, order arrived in less than 24 hours!!

published

I was looking to purchase an old favourite perfume that is rather hard to find in stores now, i found this site and was a little bit unsure about it as i always am when buying from new companies over the internet. I found what i was looking for right away and easily and the price was great, the postage costs even better and well below what i would even consider reasonable for the items being posted.
Placed my order at 3.15pm on a Thurs afternoon and item was in my hand at 12.30pm the following day. Unbelievable. Very very impressed. Will definatly purchase from this company again.
Easy to use website, great prices, super efficient postage beyond belief
Absolutly nothing! Cannot fault my experience with them

1 comment
Fragrance Heaven
Fragrance H.Fragrance Heaven

Hi Lu78, Thanks for your feedback. yes most deliveries to Melbourne are overnight as we are in Melbourne also, lucky for you!

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diesel082

diesel082MELBOURNE

I am a repeat satified buyer of Fragracne Heaven!

published

Fragrance Heaven is the only place i buy my perfume from! I am big on new releases, i frequent department stores quite often, always searching for new scents. Once i know what i like, i always buy from fragrance heaven at a fraction of the price! My most recent purchase was Guci Guilty for men in 90ml. It was about $130 in store and i got it for $79.95 delivered, with a 10% discount as they often have promotions with coupon codes, so hang out for these when you can!
cheaper than retail, quick delivery, great communication

1 comment
Fragrance Heaven
Fragrance H.Fragrance Heaven

Thanks diesel082, good choice in Fragrance too, its one of our favorites also.

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Excellent service and prices- will never purchase elsewhere again!

published

I have been using Fragrance Heaven for over 3 years now, and to date, they are yet to disappoint me. I previously purchased from StrawberryNet and Myer. Myer is simply too expensive now and StrawberryNet takes too long as the products come from overseas.

They are always up to date with the latest releases and stock is held in Australia. I usually get a product delivered within 24-48 hours and have always received a fresh product! Have got all of my friends onto this website and they love it also.
Much cheaper than retail, speedy service
Nothing yet (fingers crossed!)

1 comment
Fragrance Heaven
Fragrance H.Fragrance Heaven

Thanks dani79, great to hear how we shape up against our competitors sometimes...

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Great price, service and genuine products

published

Ordered on Saturday, received my parcel on Tuesday! Great pricing, easy to use website and they kept me updated on the orders progress along the way. Will definitely be back as they have a full range of fragrance ast great prices.
Reliable, compeitive priced australian site. Dont have to wait weeks from overseas
nothing bad to date!

1 comment
Fragrance Heaven
Fragrance H.Fragrance Heaven

Thanks foxy82!

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Page 3 of 3
See all Fragrance Heaven reviews

Questions & Answers

MelM.

MelM.asked

Hello I would like to become an agent for Fragrance Heaven. How would I sign up to sell your products? I have had a perfume from here before and I loved it.
Kind regrades
an interested client.

No answers
Donna

Donnaasked

I have been asked to delete my review - after Company ended up refunding me for purchase. How do I do that?

4 answers
Fragrance Heaven
Fragrance H.Fragrance Heaven

Hey Donna,
To delete a review if you are happy your situation has been resolved: under "profile", select "Reviews", then next to the review, hit "Delete" on the right.

Annie
Annie

Hi Donna yes same thing happened to me very similar and i ended up deleting my comment as manager was more than helpful after he read my review i posted ..He asked me to edit my comment but it was much easier just to delete it. Just go to your product review account and then press on profile then a list of all your reviews will come up and go to Fragrance Heaven and at end it will say edit or delete so just press delete and thats it simple

Fragrance Heaven
Fragrance H.Fragrance Heaven

Thanks Annie! Just to confirm- in Annie’s situation, Annie’s complaint on Product Review was she believed her product received was not genuine due to pacakage differences to what she had received in the past. After some conversation and discussions, we concluded that the brand had changed it packaging, which was backed up the new pacakgaing and logos being displayed on the brands website. Everything can be resolved via conversation- we have never sold fraudulent products here and are always happy to resolve all situations, thanks Annie and Donna!

Get an answer from our members and Fragrance Heaven representatives

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