Yvresse perfume can't find it anywhere else
I have been wearing yvresse by Ysl for over 20 years and couldn't find it after they discontinued it. I found it at fragrance heaven for an excellent price. Delivery was very quick. Please restock it again.
Excellent Customer Service and products
Ive been looking for yvresse for quite some time now and found it on your website. Im very happy with the delivery time and product was just as it should be. Please keep stocking this in future if you can! Ive been wearing this for years. Keep up the good work guys.
ease of use website, quick delivery
Can not fault
2nd purchase , I will be back
Great website, a lot of choice and the items are excellent and not ripoffs , just got an Acqua Di Gio, loved it. If your on a ebay , you might be counterfeit products, but no such issues here. I will keep coming back to buy more anytime and recommend site.
Great items, fast postage, no rip offs
Krittles loves Fragrance Heaven
More than happy with this website, have been purchasing my personal fragrance and gifts for years now. Great overall range and prices. Delivery is always within a few days and we are well informed of the status of the order. Have recommended this site to many other friends who have been happy too.
This seller does not change photo's on his website so you go on see what u want, buy it and then find out it is not the same as the bottle on the website. I made contact with the owner and he said that I should have looked at the fine print and even though the pic was not the same it was the the product I wanted. I explained to him that it was not what I wanted, the botte pictured was what I wanted. He was not interested as a result I was $140 out of pocket and I had a bottle of perfume that I did not want. The perfume was bought for a gift so...I have had to replace it. The perfume in question was Hypnotic Poison, Dior have change the scent and the bottle, I wanted the original hypnotic poison which was pictured on his website not the new one he sent. This an is very unreasonable, and has not business ethics, I would not advise anyone to buy from him. Wrong perfume
The only place I go for aftershave and perfume!
I've ordered many a perfume and aftershave from this website and have not purchased these products from anywhere else since! Prompt service, great easy to use website, genuine product, fantastic prices! I have told all my friends and now we all purchase from here! Have researched and cannot find cheaper elsewhere
Loveeee this website!!!
Was previously purchasing fragrance from overseas until I tried Fragrance Heaven. Their prices are n some cases better and delivery is so quick- received my cologne overnight! Have been ordering weekly since. Great range, excellent communication and an overall excellent service. Please keep up the good work, good things are hard to find!
Range, prices and service.
Great Company to deal with, Prompt, Genuine and Professional
Excellent company to deal with- extremely efficient and kept me up to date thoughout the sale process. I live in Melbourne and recieved my product within 2 working days. Genuine products as i would usually purchase from a department store- just alot cheaper! I will be using the website again- nothing to worry about when ordering from Fragrance Heaven
Informative, easy to use and keeps you up to date throughout process
The product was horrific. I have purchased this product before and I loved it. It smells very very very weak in comparison to the genuine product. It lasts on the skin for only 20 minutes versus the genuine product which lasts 5-6 hours. The owner in Melbourne was unwilling to discuss this with me face to face and the correspondence with the owner via email was very aggressive. Customer service is zero from Fragrance Heaven. I would never recommend this company.
not the genuine product, very poor customer support
Who Could Ask for More?
The item was extremely well priced,and as for customer service -Wow! Item was despatched so promptly. I can't think I will not use Fragrance Heaven for every fragrance purchase and will be very happy to recommend to family and friends.I am really happy to have discovered this company - wish I had done so earlier.
Thank you very much!
Good pricing.Excellent customer service
I can't seem to buy my perfume from retail stores so when I found it at Frangrance Heaven I was in heaven. The price and delivery times are exceptional. I will be back again and again.
Thanks to [name removed] and his team. I'll also be telling all my friends.
Fantastic company, super efficient service and delivery, order arrived in less than 24 hours!!
I was looking to purchase an old favourite perfume that is rather hard to find in stores now, i found this site and was a little bit unsure about it as i always am when buying from new companies over the internet. I found what i was looking for right away and easily and the price was great, the postage costs even better and well below what i would even consider reasonable for the items being posted.
Placed my order at 3.15pm on a Thurs afternoon and item was in my hand at 12.30pm the following day. Unbelievable. Very very impressed. Will definatly purchase from this company again.
Easy to use website, great prices, super efficient postage beyond belief
Absolutly nothing! Cannot fault my experience with them
I am a repeat satified buyer of Fragracne Heaven!
Fragrance Heaven is the only place i buy my perfume from! I am big on new releases, i frequent department stores quite often, always searching for new scents. Once i know what i like, i always buy from fragrance heaven at a fraction of the price! My most recent purchase was Guci Guilty for men in 90ml. It was about $130 in store and i got it for $79.95 delivered, with a 10% discount as they often have promotions with coupon codes, so hang out for these when you can!
cheaper than retail, quick delivery, great communication
Excellent service and prices- will never purchase elsewhere again!
I have been using Fragrance Heaven for over 3 years now, and to date, they are yet to disappoint me. I previously purchased from StrawberryNet and Myer. Myer is simply too expensive now and StrawberryNet takes too long as the products come from overseas.
They are always up to date with the latest releases and stock is held in Australia. I usually get a product delivered within 24-48 hours and have always received a fresh product! Have got all of my friends onto this website and they love it also.
Much cheaper than retail, speedy service
Nothing yet (fingers crossed!)
Great price, service and genuine products
Ordered on Saturday, received my parcel on Tuesday! Great pricing, easy to use website and they kept me updated on the orders progress along the way. Will definitely be back as they have a full range of fragrance ast great prices.
Reliable, compeitive priced australian site. Dont have to wait weeks from overseas
nothing bad to date!
Questions & Answers
Hello I would like to become an agent for Fragrance Heaven. How would I sign up to sell your products? I have had a perfume from here before and I loved it.
an interested client.
I have been asked to delete my review - after Company ended up refunding me for purchase. How do I do that?
To delete a review if you are happy your situation has been resolved: under "profile", select "Reviews", then next to the review, hit "Delete" on the right.
Hi Donna yes same thing happened to me very similar and i ended up deleting my comment as manager was more than helpful after he read my review i posted ..He asked me to edit my comment but it was much easier just to delete it. Just go to your product review account and then press on profile then a list of all your reviews will come up and go to Fragrance Heaven and at end it will say edit or delete so just press delete and thats it simple
Thanks Annie! Just to confirm- in Annie’s situation, Annie’s complaint on Product Review was she believed her product received was not genuine due to pacakage differences to what she had received in the past. After some conversation and discussions, we concluded that the brand had changed it packaging, which was backed up the new pacakgaing and logos being displayed on the brands website. Everything can be resolved via conversation- we have never sold fraudulent products here and are always happy to resolve all situations, thanks Annie and Donna!
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