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Framesbuy

Framesbuy

4.6 from 121 reviews · View Statistics
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Reviews

4.7
69 reviews
  • Product Quality
    4.8 (60)
  • Return Claim MadeYes · No (69)
  • Shipping
    4.4 (52)
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Reviewer Photos & Videos

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Good buy

published

Very satisfied with the product and the communication was fantastic. Very easy to deal with.Would highly recommend to other buyers.

Shipping
4/5
Incentivised Review No
Return Claim MadeNo

Just what I ordered

published

Great selection of glasses cases, at prices much less than in shops. The website is easy to use and the case arrived very promptly. Very happy with the purchase. Thank you.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
  • Verified

Just what I wanted

published

Found the type of glasses case I wanted. Web site was easy to navigate and purchase easy. Product arrived In good time and is good quality.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo

Great glasses cases

published

I loved both the glasses cases that I bought. I chose two different colours and patterns so I can easily identify my reading glasses from my sunglasses when they're inside my handbag. Website was easy to navigate and items were sent to me quickly and of good quality.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy

Thank you for your valuable feedback Lyn. Look forward to serving you once again.

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Xander
XanderMetropolitan Adelaide, SA
  • Verified

Fine quality!

published

Much better option than shopping at the overpriced in-store glasses.
Just ensure you do see a good optometrist and they give you your prescription values as well as your pupillary distance (PD). For the price the products are good. I had a bit of a long wait for delivery but given COVID, its not so bad.

Product Quality
4/5
Shipping
3/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Great quality, I will be ordering again!

published

The communication was great during the whole process. I'm very happy with the quality of the glasses and the case as well.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy

Thank you so much for sharing your experience with us. We sincerely appreciate and are encouraged to keep working harder for our customers.

Great product at great price!

published

I ordered a leather case for my specs. The product is as displayed and described on the website. Outstanding quality and service from the Framesbuy team.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo

Colourful and beautiful!

published

I love the range of cases available. They are colourful, interesting and exciting themes. Easy to use and makes for a great birthday gift!

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo

Nice!

published

Good practical design, easy to use and cute too. Good customer service and pretty quick hassle free delivery. It was a good gift.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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Exactly as expected

published

Great soft pouch cases, exactly as expected. Thank you! Would like more fun and bright cases, in stripes, spots etc so they are easy to spot at home and work amongst all my paperwork!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy

Many thanks for your review Angela. We sincerely appreciate it. Look forward to serving you once again. Cheers!

Judy
JudyVictoria
  • 3 reviews

More than perfect

published

It was easy to see all the cases on your site.
I loved the amazing range, it made it hard to just choose one.The case I bought is of really good quality and I’m able to put two pairs of my glasses in the case. This case is much better than any I have ever been offered by my optician. Love it.

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy

I am glad you loved it Judy. Look forward to serving you once again. Cheers! - Richard

sandanic
sandanicSouth Australia
  • 3 reviews
  • 5 likes

Perfect I have 3 pairs of glasses and 3 cases were so bulky. The designs and the product are fantastic.

published

Very easy transaction and great service
Range was very good
Quality of product Is fantastic
Delivery was very quick
Great product and fun designs

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
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DanniTrim
DanniTrimGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Great design and print!

published

Great service, love my new cat print case complete with matching cat print cleaning cloth, great quality, arrived in purrfect condition!
Thank you!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Anne
AnneSydney, NSW

Great service!!

published

I bought two glasses cases for my granddaughter and needed them
In a hurry. They were so helpful the cases which were great quality arrived on time as promised.
Congratulations to Framesbuy. I would definitely recommend them to my friends.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Marley
Marley
  • 2 reviews

Great product, packaging problematic though

published

The hard and soft cases I purchased were beautiful and great quality and design. I did however have issue with the packaging being stuck fast requiring the use of scissors to open. In doing so, I cut through the soft case. Perhaps some hard cardboard packed around these in future would resolve this as I was very disappointed.

Incentivised Review No
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy
Marley
Marley

Thankyou I appreciate it. I did send an email message but to confirm, I had the dog design and my address is 3 Decora Cres Warabrook NSW 2304

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Questions & Answers

Vlad T.
Vlad T.asked

when manufacturing glasses to the prescription, do you maintain the prescribed PD?

1 answer
Dianne
Dianne

I emailed my optometrists script to Framesbuy. My glasses were made, with photochromatic lenses as well and posted back very quickly. They are perfect. I have since had another pair made as spare.
Very happy. Highly recommended

Jack
Jackasked

Why does the reading section of my bi-focals not extend to the full width of the lense? Most annoying.

1 answer
Framesbuy
Richard P.Framesbuy

Hello Jack,
There are two types of bifocal. D shape and Flat top. By default we process Bifocal order with D shape which is mentioned in the lens features (during selection). When ordering online, you can also request for a flat top (using the notes section) and we can process your lenses accordingly.

Hope this response helps. Feel free to revert if you have any more queries.

Framesbuy support

Get an answer from our members and Framesbuy representatives

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