1 photo
Framesbuy

Framesbuy (page 2 of 5)

4.6 from 122 reviews · View Statistics
See the Best Optical Retailers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Framesbuy

Reviews

  • Product Quality
    4.8 (68)
  • Return Claim MadeYes (2) · No (69)
  • Shipping
    4.4 (59)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
Anne
AnneSydney, NSW

Great service!!

published

I bought two glasses cases for my granddaughter and needed them
In a hurry. They were so helpful the cases which were great quality arrived on time as promised.
Congratulations to Framesbuy. I would definitely recommend them to my friends.

Product Quality
5/5
Shipping
5/5
Marley
Marley
  • 2 reviews

Great product, packaging problematic though

published

The hard and soft cases I purchased were beautiful and great quality and design. I did however have issue with the packaging being stuck fast requiring the use of scissors to open. In doing so, I cut through the soft case. Perhaps some hard cardboard packed around these in future would resolve this as I was very disappointed.

Incentivised Review No
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy
Marley
Marley

Thankyou I appreciate it. I did send an email message but to confirm, I had the dog design and my address is 3 Decora Cres Warabrook NSW 2304

Sonja M.
Sonja M.Greater Melbourne (Metropolitan), VIC

Great case design - matches my love of travel!

published

The website was easy to use and the glasses case arrived in good time. The case looks great and good quality. There was lots of choice on colours and designs
Thank you

Incentivised Review No
Lesley T.
Lesley T.South East Queensland, QLD

No one can have too many glasses cases!!!!

published

I received my glasses cases & loved them "all". I'm a kind of girl that likes everything to match, even my glasses cases & l am not disappointed.!!!!!! They all matched & l love them. Thanks heaps

Product Quality
5/5
Shipping
5/5
Optical Retailers

Find out how Framesbuy compares to other Optical Retailers

Know better, choose better.

Compare all
WENDY CARLTON
WENDY CARLTONSydney, NSW
  • 3 reviews

Just Perfect!

published

Bought 3 cases for xmas gifts, the website was easy to use and the cases arrived ontime. The case looks great and good quality. There was lots of choice re type and colours.
Thank you

Product Quality
5/5
Shipping
5/5
Mich
MichGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Great service

published

Great service, personal follow up after shipment.
Was a bit disappointed case (triangle design) was flat packed, but otherwise very happy with glasses case.

Product Quality
5/5
Shipping
5/5
Framesbuy
Richard P.Framesbuy
CliffK
CliffKSouth West, QLD

Customer service , Delivery & Postage A1

published

Simple online ordering, fast delivery even to regional QLD, and great customer service - received a personal email checking to see I received the product.

Product Quality
5/5
Shipping
5/5
Evie
EvieSydney, NSW

Great glasses case and service

published

Arrived early and in great condition! Great updates on where the order was up to. Is a really pretty case and fits my glasses well. The cleaning cloth cleans very well too, unlike other brands I've had. It was really easy to find on the website and looks exactly as it did there!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

Just what I needed

published

Love my new glasses case! ...the site was super easy to buy from...and the item was exactly as depicted ...not to mention the product arrive promptly and was well wrapped....YAY!

Product Quality
5/5
Shipping
5/5
Framesbuy
Richard P.Framesbuy

Thanks Bellina, really appreciate you for taking out time to post your experience. And so glad everything went well. Look forward to serving you again!
-Richard

Optical Retailers

Find out how Framesbuy compares to other Optical Retailers

Know better, choose better.

Compare all

Delivery is and customer service is shocking

published

Ordered over a month ago with no updates on the delivery process as I was told I would in an email. I made requests to get more information about my order and was told it would be sent the next day. I have since tried to find out more about my order but they blocked my email address and aren't answering calls. Honestly shocking service, don't spend your money here.

Product Quality
1/5
Shipping
1/5
Framesbuy
Richard P.Framesbuy
Cherylyn
CherylynSydney, NSW
  • 2 reviews

Pretty case

published

Very fast order processing and quick delivery. Case was pretty and exactly what I needed as other glasses case not as sturdy

Product Quality
5/5
Shipping
5/5
Julie F
Julie FMetropolitan Adelaide, SA

Great glasses cases

published

This is my second purchase of the soft glasses cases, other than the great patterns they are excellent quality, sturdy and don’t take up too much room in my handbag, Bought the sushi case and passport stamps this time.

Product Quality
5/5
Shipping
5/5
Optical Retailers

Find out how Framesbuy compares to other Optical Retailers

Know better, choose better.

Compare all
Amanda
Amanda
  • 2 reviews

Great design, sturdy glasses case.

published

Ordered a glasses case to protect my sunglasses. Case was posted quickly and efficiently. Design and quality is even better than hoped. Very sturdy, and good size. Probably order another!

Product Quality
5/5
Shipping
5/5

Awesome cases.

published

Bought a couple of spec cases and was quite surprised at the quality and workmanship. I am quite fussy and could find nothing fault with these. Well done Framesbuy, I will be back for more.

Product Quality
5/5
Shipping
5/5

Highly satisfied!

published

Love these soft glasses cases, great size, well made and fun designs. highly recommend to anyone wanting a great product at a reasonable price
Store front easy to access and navigate

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

Love my glasses case, sturdy design and cool print...thank you!

published

Website was easy to navigate and choose desired items
Great range of products with a variety of designs and prints available on the website
Very satisfied with this product, it’s sturdy and I love the print

Product Quality
5/5
Shipping
5/5

Great product!

published

Simple online ordering, fast delivery (even to a regional area!), and great service - received a personal email checking to see I received it and asking for feedback. The case is also very pretty and good quality.

  • Thumbnail
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy

Hey Raina, thanks a lot for your kind words. Really appreciate and also looking forward to serve you once again!
- Richard

cat21a
cat21a
  • 2 reviews

Lovely glasses case

published

Found your site and found just what I wanted.The range was very good .I am extremely satisfied with the case very prompt service.Very happyWith your product will use you again.

Product Quality
5/5
Shipping
5/5
Helen
HelenGreater Melbourne (Metropolitan), VIC

Hard Glasses Case

published

I bought the glasses case covered with cute dogs. I was really pleased with the quality of the case & the aqua-coloured background to the design. Also happy with the prompt service, despite all the present postal problems.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Davidf57
Davidf57Sydney, NSW
  • 5 reviews
  • 2 likes

Quality reflects price.

published

Arrived after a good amount of Covid-19 time. The reason is; they came from India, not locally, interstate, as I seemed to believe from the website. Quality reflects price, so though the frames looked fine in site photos, I was slightly disappointed on arrival. Still, cheap price, cheap frames. What can I expect? And they have a large range, that is why I bought.

Product Quality
3/5
Shipping
2/5
Framesbuy
Richard P.Framesbuy

Great glasses case

published

Product arrived promptly. The quality of the glasses case is very good and it came with the cloth of the same pattern. I am happy with my purchase. My glasses fit into it perfectly.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy

Thank you for encouraging and kind words Priscillia (really helps small businesses like us, especially during these uncertain times). Have a splendid day! Look forward to serving you again.

Love my glasses case

published

The website was very easy to navigate and I was able to find and order my glasses case quickly. There were some nice options to choose from. It arrived promptly. Very happy with my purchase.

Product Quality
5/5
Incentivised Review No
Framesbuy
Richard P.Framesbuy

Thanks Frances, we're happy to live up to your expectations. Hope to see you again on our website (fyi there's new stock just come in) :)

Love my soft glasses case

published

It was very easy to use the website and find the soft glasses case. There were quite a few designs to choose from, and I was surprised how quickly it was delivered given the pandemic we were experiencing . The matching cleaning cloth makes me smile every time I clean my glasses. Extremely happy with my purchase. thanks

Product Quality
5/5
Shipping
5/5
Framesbuy
Richard P.Framesbuy

Thank you for your kind words Heather. Really appreciate. Have a great day ahead!

My glasses are great and happy with my choice

published

Hi Richard, I am very happy with my glasses and appreciate responses to my queries re: delay in my order totally understandable. Thank you a good range selection as well.

Product Quality
5/5
Shipping
5/5
Framesbuy
Richard P.Framesbuy

Thank you so much for understanding and supporting our Business during these crucial times. I sincerely appreciate and look forward to serving you yet again! Many thanks once again!

You are very welcome

Alison
Alison
  • 2 reviews

Gorgeous glasses case , fast delivery

published

The website was easy to use , with ordering and payment straightforward . Fast delivery . Very nice , well made case with cute dog pattern for my glasses + cleaning cloth . Very happy with this purchase , thanks !

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy

Thanks Alison, really appreciate your valuable feedback. Look forward to serving you once again!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Other Optical Retailers

Previous
Just Sunnies

Just Sunnies

4.7
(117)
AusSpecs

AusSpecs

4.6
(115)
Lensworld

Lensworld

4.5
(122)
Clearly

Clearly

4.2
(625)
iframes

iframes

4.1
(152)
Optically

Optically

4.0
(447)
Maui Jim

Maui Jim

4.3
(70)
Vision Direct

Vision Direct

3.7
(2,632)
Next
See all Optical Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.