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Framesbuy
Terrible
I ordered a glass 2 months ago and haven't received tracking number or product. Call won't go through, tried to email but they're not replying. Terrible service!!! I will suggest you buy from anywhere else but this website.
Excellent customer service!
I love my new Thinoptics! So handy to have on me all the time. Framesbuy were fantastic to deal with & quick, easy communication. Easy to use website & great product guarantee. Product arrived safely within days. Have spruiked to all my friends :)
Questions & Answers
when manufacturing glasses to the prescription, do you maintain the prescribed PD?
I emailed my optometrists script to Framesbuy. My glasses were made, with photochromatic lenses as well and posted back very quickly. They are perfect. I have since had another pair made as spare.
Very happy. Highly recommended
Why does the reading section of my bi-focals not extend to the full width of the lense? Most annoying.
Hello Jack,
There are two types of bifocal. D shape and Flat top. By default we process Bifocal order with D shape which is mentioned in the lens features (during selection). When ordering online, yo...
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