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Framesbuy

Framesbuy

4.6 from 121 reviews · View Statistics
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Reviews

  • Product Quality
    4.5 (6)
  • Return Claim MadeYes (0) · No (8)
  • Shipping
    3.8 (6)
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  • Verified

Just what I wanted

published

Found the type of glasses case I wanted. Web site was easy to navigate and purchase easy. Product arrived In good time and is good quality.

Product Quality
4/5
Shipping
4/5
Xander
XanderMetropolitan Adelaide, SA
  • Verified

Fine quality!

published

Much better option than shopping at the overpriced in-store glasses.
Just ensure you do see a good optometrist and they give you your prescription values as well as your pupillary distance (PD). For the price the products are good. I had a bit of a long wait for delivery but given COVID, its not so bad.

Product Quality
4/5
Shipping
3/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Great product at great price!

published

I ordered a leather case for my specs. The product is as displayed and described on the website. Outstanding quality and service from the Framesbuy team.

Product Quality
5/5
Shipping
4/5
Deb
DebSydney Surrounds, NSW

Great idea

published

Very fast service , this is my second pair , they are so handy I have it stuck to the back of my phone case

Product Quality
5/5
Shipping
5/5
Incentivised Review No
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Everything was good except...

published

My sun glasses were just as I hoped - they fit well, and the prescription appears to be just the same as the glasses I had made in Australia. But they were about a quarter of the price which made them even better. Ordering with a script was easy. One thing I wasn't aware of was that it would take over a month to get the glasses. I understand delays might relate to COVID19 but the website only says "Super Fast" and "Timely" delivery. Better to warn people upfront what to expect.

Incentivised Review No
Marley
Marley
  • 2 reviews

Great product, packaging problematic though

published

The hard and soft cases I purchased were beautiful and great quality and design. I did however have issue with the packaging being stuck fast requiring the use of scissors to open. In doing so, I cut through the soft case. Perhaps some hard cardboard packed around these in future would resolve this as I was very disappointed.

Incentivised Review No
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy
Marley
Marley

Thankyou I appreciate it. I did send an email message but to confirm, I had the dog design and my address is 3 Decora Cres Warabrook NSW 2304

Sonja M.
Sonja M.Greater Melbourne (Metropolitan), VIC

Great case design - matches my love of travel!

published

The website was easy to use and the glasses case arrived in good time. The case looks great and good quality. There was lots of choice on colours and designs
Thank you

Incentivised Review No

Great PU Leather glasses case

published

This case is a great protective but light weight case for my reading glasses - although the size is slightly tight and requires careful insertion. Over all very happy and would be super interested in a real leather option at some stage

Incentivised Review No
Return Claim MadeNo

Would be a 5 but for slow delivery

published

Very good selection & very happy with the product. Great quality & design - only disappointment was delivery time / it gave every appearance of being an NZ supplier with the case in stock yet took same time as items bought via drop shipping. Get this sorted & I’d give a 5 for sure!

Product Quality
5/5
Shipping
2/5
Framesbuy
Richard P.Framesbuy

Really appreciate the sincere feedback. We are working on our delivery network and you will surely have a better experience in your subsequent orders.

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Tania D
Tania DSouth East Queensland, QLD
  • 2 reviews

Very nice!

published

Very easy to use website, much cheaper than optical stores, chose my frames, put in my prescription, received the perfect little glasses. I would love to order from here again, delivery took a little longer than expected though.

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy

Thank you Tania for your kind words. As we have a strict quality assurance policy we experience slight delays in dispatch sometimes. We will try our best to speed it up henceforth. Have a wonderful day!

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The reviewer stated that an incentive was offered for this review

Very pleased

published

With my new lenses....eye strain is now gone....price a lot better than locally...post was a bit slow but that couldn't be helped i guess....lenses seem perfect....Richard is a real nice dude to deal with....Roy..NZ

Incentivised Review No
Framesbuy
Richard P.Framesbuy

Thank you for your kind words Roy. Really appreciate and look forward to serving you again. Have a pleasant day!

A great pair of glasses to carry with my phone

published

I am very happy with the glasses and use them all the time when out, especially when riding my motorcycle and I don't carry my normal glasses. Obviously, I don't wear them when riding :) However, the little nose clips are far too fragile and bend/break when putting them into the specific glass case. It matters not how careful I am, they just constantly get caught. This point alone causes me to think twice about ever getting another pair. That said, I do however like them.

Incentivised Review No
Return Claim MadeNo
Framesbuy
Richard P.Framesbuy
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  • Verified

Happy

published

Really happy with my glasses. They were held up in Customs so took longer to arrive than anticipated but I’m very happy with them. The measurements on the website made it really easy to work out what frame would fit my face shape the best.

  • Verified

Killer frames

published

Purchased online, quick selection and walls new glasses very cheap but great quality. Would purchase again in the future. Love the great styles of frames but most of all very affordable.

Framesbuy
Richard P.Framesbuy

Thank you Uge. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

Nathan
NathanTownsville
  • Verified

Fair value for money, good range and good response

published

I ordered just the frames and had the script filled out in Australia. At present I am waiting on them to return. Money wise this is about the same as specsavers or opsm raybans once the script is filed. The frames are reasonable quality a bit above specsavers and I probably should have got the script done through the Frames direct and got the full cost benefit. I am likely to buy from them again.

Framesbuy
Richard P.Framesbuy

Thank you for the feedback, it is precise and helpful. We are also working on our back end to be able to provide a full cost benefit to our customers. So do check if the provision is in place the next time you come around. Hope to see you again soon.

Questions & Answers

Vlad T.
Vlad T.asked

when manufacturing glasses to the prescription, do you maintain the prescribed PD?

1 answer
Dianne
Dianne

I emailed my optometrists script to Framesbuy. My glasses were made, with photochromatic lenses as well and posted back very quickly. They are perfect. I have since had another pair made as spare.
Very happy. Highly recommended

Jack
Jackasked

Why does the reading section of my bi-focals not extend to the full width of the lense? Most annoying.

1 answer
Framesbuy
Richard P.Framesbuy

Hello Jack,
There are two types of bifocal. D shape and Flat top. By default we process Bifocal order with D shape which is mentioned in the lens features (during selection). When ordering online, you can also request for a flat top (using the notes section) and we can process your lenses accordingly.

Hope this response helps. Feel free to revert if you have any more queries.

Framesbuy support

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