Great customer service
I purchased several earnings from them around 4 months ago, and they all arrived beautifully packaged. I was happy with my purchase. Fast forward to now and some of the stones have fallen out of one of the earnings. I contacted the business to let them know, and sent a photo. They immediately sent me a new pair, no questions asked. I was so impressed by their customer care, which is what prompted me to write this review. The other 3 pairs of earnings I've purchased have held up well. I wear them 24/7, to the beach, in the shower, etc etc, and no signs of wear.
Currently ALL my jewellery is from Francesca. I've thrown out all other items and replaced with my favourite brand. Francesca's jewellery is solid Sterling Silver, and is genuinely beautiful. They pair perfectly and last forever. Admittedly I prefer to stick to the silver, but even their rose gold and gold items are plated on solid silver, so even when they rub off they'll still look good.
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.